CANRO Heating & Cooling · Metro Vancouver · Since 1999
Case Studies & Customer Stories
Real Metro Vancouver homes, real problems solved. Here’s a sample of the work — and the words — behind our 4.9-star rating.
⭐ 4.9/5 · 85+ Google reviewsTSBC Gas LGA0043870TSBC Boiler LBP0046450Red Seal techniciansWorkSafeBCSince 1999No subcontractors
In our customers’ words
These are verified Google reviews from CANRO customers across Metro Vancouver:
- 30-year-old boiler replaced (Burnaby): "We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed — clean, professional work." — Arlene C.
- No heat overnight (Vancouver): "Canro boiler services were genuine life savers. I was stuck without heat overnight and they came by and got my boiler running." — William
- Fault codes other shops couldn’t solve: "Had 3 other companies look at my boiler but couldn’t fix the problem. CANRO came and was the most knowledgeable." — William S.
- Specialty Baxi boiler: "I have a BAXI boiler, which is not very common. Canro specializes in this boiler, so I feel very confident with any service needed." — Dorota S.
- Water-heater install (2 hours): "They installed the water tank in two hours and the RUUD tank is working perfectly well." — Mona A.
Read all 85+ verified reviews on our reviews page, or request references for work similar to your project.
Work with a licensed, trusted Metro Vancouver HVAC team
Free written estimates · upfront pricing · same-day response for no-heat emergencies.
📞 Call (604) 359-1081 Request a Free QuoteFrequently asked questions
Are these real customers?
Yes — every quote is from a verified Google review of CANRO. Read them all on our reviews page.
Can I see work similar to my project?
Yes — ask and we’ll share relevant examples and references for your type of job.
What kind of jobs do you take on?
Everything from emergency boiler repairs to full high-efficiency installations and specialty European boilers across Metro Vancouver.
Explore more
4.9★85+ Google reviews
27+Years serving Metro Vancouver
20+Brands serviced
$0Free written estimates on installs
Frequently asked questions
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form on canroheat.ca. Most calls are answered the same business day and we offer next-day appointments for non-emergency work.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
Yes. We are a registered contractor for BC Hydro, FortisBC and federal Greener Homes rebates. A high-efficiency heat pump installation can qualify for significant combined rebates depending on your home, equipment and income, and we handle the paperwork for you.
How quickly can you replace a broken hot water tank?
Standard 40 or 50-gallon gas or electric tanks are typically replaced same-day or next-day from stock. Tankless water heaters and larger-capacity units usually take 1–3 business days depending on parts availability.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.
What Metro Vancouver homeowners say about CANRO
Verified Google reviews — 4.9 average across 85+ ratings
★★★★★
"Joe and Allan is a great team of plumbers. They gave me the right advice and helped me make a good decision with my heating."
Google review · May 2026
★★★★★
"The technical team is extremely efficient and skilled. They installed the water tank in two hours and the RUUD tank is working perfectly well."
Google review · May 2026
★★★★★
"We are so happy with the service provided by Joe and Alan. Alan was recommended to us to replace our hot water tank."
Google review · Feb 2026
★★★★★
"Highly recommend."
Google review · Jan 2026
★★★★★
"Canro boiler services were genuine life savers. I was stuck without heat overnight and they came by and got my boiler running."
Google review · Jan 2026
★★★★★
"Canro came in and fixed my boiler that was throwing all types of codes that I couldn't understand but the technician explained everything."
Google review · Jan 2026