Smart Thermostats · Controls
ecobee in Metro Vancouver
Smart thermostat with a room sensor in the box — great for evening out hot/cold rooms, FortisBC rebate-eligible.
By the CANRO Heating & Cooling technical team · Licensed HVAC & gas-fitting contractor, Metro Vancouver · Last updated May 2026
Why ecobee works in Metro Vancouver
ecobee’s signature advantage is the SmartSensor that comes in the box — it measures temperature and occupancy in another room (a bedroom, an office) so the system can balance comfort instead of only reading the hallway wall. For Metro Vancouver homes with a too-cold bedroom or a too-hot upstairs, that’s genuinely useful. The Premium model adds a built-in air-quality monitor and smart-home hub, and qualifying ecobee thermostats earn a FortisBC rebate.
TSBC-Licensed Gas FittersRed Seal HVACWorkSafeBC InsuredPermitted & Inspected InstallsServing Metro Vancouver Since 1999We File Your Rebates
ecobee lineup CANRO installs & services here
Every ecobee model we work with across Metro Vancouver, with specs, the right use case, the issues we actually see, and typical installed cost.
ecobee Smart Thermostat Enhanced
Core ecobee with a room sensor, lower price
| Type | Smart thermostat with remote sensor |
|---|---|
| Compatibility | Most 24V systems incl. heat pumps; Power Extender Kit included |
| Sensors | Includes one SmartSensor; supports add-on sensors |
| Features | Eco+ energy savings, scheduling, Home/Away, app control |
| Best for | Most homes wanting room-sensor comfort without the Premium extras |
| Works with | Furnaces, AC, and heat pumps |
| Rebate | ~$50 FortisBC rebate on qualifying models |
| Typical install cost | $130–$240 installed |
CANRO’s ecobee experience
CANRO supplies, installs, and configures ecobee thermostats across Metro Vancouver. As with any smart thermostat, the wins and the headaches come down to setup — correct system type, heat-pump reversing-valve and aux-heat staging, and a stable C-wire (ecobee includes a Power Extender Kit for homes without one). We place the included SmartSensor where it’ll do the most good and tune the comfort settings.
Credentials: TSBC-licensed gas fitters · Red Seal HVAC · WorkSafeBC insured · permitted & inspected installs · manufacturer-trained · serving Metro Vancouver since 1999 · we file your CleanBC / FortisBC / BC Hydro rebates. Read our reviews →
Related pages
ecobee FAQs from Metro Vancouver homeowners
What makes ecobee different from Nest?+
ecobee includes a remote SmartSensor in the box, so it can read temperature and occupancy in another room and balance comfort — ideal if you have a cold bedroom or hot upstairs. Nest is better at learning your schedule automatically. Both qualify for the FortisBC rebate; CANRO installs both.
Do I need a C-wire for an ecobee?+
Not necessarily — ecobee ships with a Power Extender Kit that lets it run without a dedicated C-wire in many homes. If your wiring needs it, CANRO installs the PEK or runs a proper C-wire so the thermostat is reliable.
Does ecobee work with a heat pump?+
Yes — ecobee supports single- and multi-stage heat pumps, including dual-fuel (heat pump + gas furnace) setups. Correct reversing-valve (O/B) and auxiliary-heat configuration is essential; CANRO sets that up so the system runs efficiently.
Does an ecobee qualify for a FortisBC rebate?+
Yes — qualifying ecobee smart thermostats are eligible for a FortisBC rebate (about $50). CANRO confirms eligibility and can file the paperwork.
Can CANRO install an ecobee I bought myself?+
Yes — we install and fully configure homeowner-supplied ecobee thermostats, place the SmartSensor effectively, and verify heat-pump or multi-stage settings.
Thinking about ecobee for your home?
Whether it’s a new ecobee install, an annual service, or a repair, CANRO covers all of Metro Vancouver. Call for honest advice and a free written quote.
4.9★85+ Google reviews
27+Years serving Metro Vancouver
20+Brands serviced
$0Free written estimates on installs
Frequently asked questions
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form on canroheat.ca. Most calls are answered the same business day and we offer next-day appointments for non-emergency work.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
Yes. We are a registered contractor for BC Hydro, FortisBC and federal Greener Homes rebates. A high-efficiency heat pump installation can qualify for significant combined rebates depending on your home, equipment and income, and we handle the paperwork for you.
How quickly can you replace a broken hot water tank?
Standard 40 or 50-gallon gas or electric tanks are typically replaced same-day or next-day from stock. Tankless water heaters and larger-capacity units usually take 1–3 business days depending on parts availability.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.
What Metro Vancouver homeowners say about CANRO
Verified Google reviews — 4.9 average across 85+ ratings
★★★★★
"Joe and Allan is a great team of plumbers. They gave me the right advice and helped me make a good decision with my heating."
Google review · May 2026
★★★★★
"The technical team is extremely efficient and skilled. They installed the water tank in two hours and the RUUD tank is working perfectly well."
Google review · May 2026
★★★★★
"We are so happy with the service provided by Joe and Alan. Alan was recommended to us to replace our hot water tank."
Google review · Feb 2026
★★★★★
"Highly recommend."
Google review · Jan 2026
★★★★★
"Canro boiler services were genuine life savers. I was stuck without heat overnight and they came by and got my boiler running."
Google review · Jan 2026
★★★★★
"Canro came in and fixed my boiler that was throwing all types of codes that I couldn't understand but the technician explained everything."
Google review · Jan 2026