🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Lennox Specialists · Since 1999

Lennox Air Conditioning Service in Metro Vancouver

Expert Lennox Air Conditioning service, repair and high-efficiency installation across Metro Vancouver — factory-trained technicians, upfront pricing, trusted since 1999.

4.9/5 · 85+ reviews✅ Lennox-trained technicians✅ Licensed & insured💰 Rebates & financing

⏱️ Same-day response · Next-day appointments for non-emergency work

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No obligation · We never share your info

🎉
25+ YearsServing Metro Vancouver since 1999
4.9 / 5 Rating85+ verified Google reviews
🛡️
Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledBC Hydro, FortisBC & Greener Homes—paperwork done for you
Why CANRO

Why choose CANRO for your Lennox?

Lennox is known for quiet, efficient central A/C. CANRO’s Red Seal technicians service the full Lennox range, diagnose faults accurately, and install correctly-sized systems with the available rebates handled for you.

  • Central & ductless A/C installation
  • A/C repair & refrigerant service
  • Heat-pump cooling conversions
  • Annual cooling tune-ups
  • Correct sizing for BC summers
  • Smart-thermostat & controls
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Lennox Air Conditioning service by CANRO in Metro Vancouver
Models we service

Lennox models we repair & install

Not sure of your model? We service the full Lennox range—just tell us what you have.

Signature XC25EliteMerit

Why Lennox Air Conditioners Suit Metro Vancouver Homes

Lennox builds some of the most efficiency-forward central air conditioners available in Canada, and that matters in Metro Vancouver where summer cooling seasons are short but intense. The Signature Series XC25 is a variable-capacity unit rated at up to 26 SEER, meaning it modulates compressor speed continuously rather than cycling on and off at full blast. In a region where August temperatures can spike into the mid-30s for two or three weeks and then drop back to mild nights, a variable-capacity system maintains steadier temperatures, reduces humidity, and avoids the energy spikes that come with single-stage operation. The XC25 also qualifies for CleanBC and FortisBC efficiency rebates when paired with a matched coil and high-efficiency furnace or air handler, which CANRO confirms at the time of quoting.

The Elite and Merit lines sit at more accessible price points and are well-suited to older Metro Vancouver homes that are adding central cooling for the first time. Many pre-1990 ranchers and two-storey houses in Burnaby, Surrey, and the Tri-Cities were built with a gas furnace and ductwork but no provision for a cooling coil. A Lennox Elite EL18XC1 or Merit ML14XC1 can be retrofitted onto that existing duct system with a factory-matched evaporator coil, provided the existing ductwork is sized adequately and the furnace blower is capable of the higher static pressure cooling requires. CANRO performs a duct assessment before any new installation to confirm the system will actually deliver rated comfort rather than just rated BTUs. See our air conditioning service page for how we approach new installations.

  • XC25 variable-capacity compressor: quieter operation and better humidity control during mild summer days
  • Elite and Merit lines: straightforward single- and two-stage options for retrofits into existing forced-air ductwork
  • Lennox SilentComfort technology on upper-tier models reduces outdoor unit sound levels, important on small condo patios and townhome lots
  • All Lennox central AC units installed in BC require a Technical Safety BC electrical and refrigeration permit — CANRO pulls these on every job
  • Matched coil installation is required to maintain Lennox manufacturer warranty; mixing brands voids coverage

Common Lennox Air Conditioner Faults CANRO Diagnoses in Metro Vancouver

Lennox Signature and Elite units use a proprietary communicating control board system called iComfort, which enables precise diagnostics but also means fault codes must be read with Lennox-compatible tools rather than a generic refrigerant gauge set. CANRO technicians carry manufacturer diagnostic equipment so fault codes are read accurately before any parts are ordered. The most frequent service calls we see on Lennox central air conditioners in the Lower Mainland involve the TXV (thermal expansion valve) losing calibration after a few seasons, the condenser coil developing micro-corrosion from coastal salt air in areas like White Rock, Tsawwassen, and West Vancouver waterfront neighbourhoods, and the evaporator drain pan overflowing in humid August conditions when the drain line is partially blocked with algae.

  • iComfort control board fault codes: require Lennox-compatible diagnostic tools; CANRO reads and clears codes before quoting parts
  • TXV calibration drift: causes low suction pressure, icing on the evaporator coil, and reduced cooling capacity
  • Condenser coil micro-corrosion: accelerated in coastal neighbourhoods; annual coil cleaning and corrosion-inhibiting treatment extends service life
  • Evaporator drain blockage: common in August when continuous operation fills the drain pan faster than a partially blocked line can clear
  • Capacitor failure on single-stage Merit units: a common summer breakdown; CANRO carries OEM-spec capacitors for same-day replacement
  • Refrigerant charge loss: Lennox units use R-410A (legacy models) or R-454B on newer units; correct charge must be verified by weight, not just pressure

Parts availability for Lennox in Metro Vancouver is generally good through established HVAC distributors, though iComfort control boards and variable-speed inverter components on the XC25 can have lead times of several days if not stocked locally. CANRO maintains a working parts inventory for the most common Lennox failure points to reduce wait times during peak season. If your Lennox unit is exhibiting short cycling, icing, or tripping the breaker, contact us at (604) 359-1081 for a diagnostic call. For background on how we handle refrigerant work, see our contact page for same-day scheduling.

Rebates & financing

Save with rebates & financing on a high-efficiency upgrade

Switch to a heat pump or high-efficiency system and stack rebates from CleanBC, BC Hydro, FortisBC and the federal Greener Homes program. We’re a registered contractor—and we handle the paperwork for you. Ask about the interest-free Greener Homes Loan.

CleanBCBC HydroFortisBCGreener HomesInterest-free loan
Rebates &
financing
available

We handle the paperwork—you keep the savings.

See rebate programs →
Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review
More brands

Other air conditioning brands we service

We’re factory-trained across every major brand. Explore another, or call and we’ll handle whatever you have.

All air conditioning services →
Simple & transparent

How it works

Call or request a quote

Tell us what’s going on. Most calls are answered the same business day.

Free assessment & upfront price

A licensed tech diagnoses the issue and gives you honest options—no surprises.

Expert repair or install

We do the work cleanly, walk you through it, and handle any rebate paperwork.

Service area

Proudly serving all of Metro Vancouver

Good to know

Frequently asked questions

Do you repair Lennox air conditioning systems in Metro Vancouver?
Yes — our licensed technicians service and repair Lennox air conditioning systems across the Lower Mainland, using OEM-compliant parts so your manufacturer warranty stays valid.
Can you install a new Lennox system?
Absolutely. We size and install Lennox air conditioning systems correctly, give you upfront pricing, and handle any available rebate paperwork for you.
How soon can you come out?
Most calls are answered the same business day, with next-day appointments for non-emergency work. Call (604) 359-1081.
Does a Lennox XC25 or Elite air conditioner qualify for BC rebates, and how do I claim them?
Yes, higher-efficiency Lennox models can qualify under the CleanBC Better Homes program and, where applicable, FortisBC rebates, but eligibility depends on the full system configuration — the outdoor condenser, the matched indoor coil, and the air handler or furnace it connects to must together meet the minimum SEER threshold for the rebate tier. CANRO confirms rebate eligibility during the quoting stage and provides the documentation (equipment model numbers, rated efficiency, installation date, contractor licence number LGA0043870) required to submit your claim. Rebate amounts and program rules change seasonally, so we check current program details at the time of your installation rather than quoting rebate amounts in advance.
My Lennox air conditioner is icing up on the indoor coil. Is that a refrigerant problem or something else?
Icing on a Lennox evaporator coil has several possible causes and refrigerant loss is only one of them. In Metro Vancouver, the most common causes are a dirty air filter restricting airflow across the coil, a TXV that has drifted out of calibration, or running the air conditioner when outdoor temperatures drop below around 15 degrees Celsius — common during cool August nights when people leave the system running overnight. Before assuming a refrigerant leak, CANRO checks static airflow across the coil, verifies the TXV operation, and confirms the refrigerant charge by weight. Adding refrigerant without finding the root cause only delays the next failure and, on R-410A or R-454B systems, an incorrect charge reduces efficiency and can damage the compressor. Call (604) 359-1081 for a proper diagnostic.

Need heat, hot water or cooling? Talk to a real technician today.

25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.

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