🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca

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Mysa (line-voltage) Thermostat Installation in Metro Vancouver

Mysa (line-voltage) · Installed & Configured by CANRO

Mysa (line-voltage) Thermostat Installation in Metro Vancouver

Expert Mysa (line-voltage) thermostat installation, setup and support across Metro Vancouver - matched to your system and wired to run reliably.

By the CANRO Heating & Cooling technical team · Licensed HVAC & gas-fitting contractor, Metro Vancouver · Last updated May 2026

⚡ Quick answer

CANRO installs and configures Mysa (line-voltage) thermostats throughout Metro Vancouver. We confirm Mysa (line-voltage) is compatible with your system, sort out the wiring and C-wire, and set up the app, schedules and staging correctly. Call (604) 359-1081 for honest advice and a firm price.

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Mysa (line-voltage) thermostats, installed and configured right

CANRO installs and configures Mysa (line-voltage) thermostats across Metro Vancouver - and just as importantly, we tell you honestly whether Mysa (line-voltage) is the right choice for your home before you buy. Here is what Mysa (line-voltage) does well and exactly what it fits.

Models we install

  • Mysa for Electric Baseboard Heaters (V2) - the flagship line-voltage smart thermostat for 120V and 240V baseboard and fan-forced heaters
  • Mysa for In-Floor Heating - smart control for electric radiant in-floor systems
  • Mysa for Smart AC / Mini-Splits - smart IR control for ductless and window units

What Mysa (line-voltage) is best for

In short: the many Metro Vancouver homes, condos and suites heated by electric baseboard or in-floor heat.

Why homeowners choose Mysa (line-voltage)

  • A true LINE-VOLTAGE smart thermostat - it controls 120V and 240V electric baseboard, where Nest, ecobee and Honeywell physically cannot
  • Schedules, geofencing, energy monitoring and app control for electric heat - the same smarts forced-air homes enjoy
  • A clean modern display that replaces the dated dial or bi-metal baseboard thermostat
  • A Canadian company, with hardware designed for exactly the electric heating that is so common in BC

If your heat comes from electric baseboards, Mysa is the answer - and we install them throughout the region's condos and electrically-heated homes, often several at once for whole-home control.

Compatibility - will it work with your system?

Mysa is a LINE-VOLTAGE thermostat for electric baseboard, fan-forced and in-floor heating - the opposite of the low-voltage Nest/ecobee/Honeywell world. This is the right (and only) smart-thermostat path for the countless Metro Vancouver condos, apartments, basement suites and electrically-heated homes that run baseboard heat. It is NOT for gas furnaces or heat pumps.

Your heating / cooling systemThermostat typeModels we install
Gas or propane forced-air furnace (with or without AC)24V low-voltage smartNest, ecobee, Honeywell Home, Emerson Sensi
Central heat pump or dual-fuel (furnace + heat pump)24V smart with heat-pump stagingecobee Smart Premium, Honeywell T10 Pro, Nest Learning
Hot-water boiler / radiators (hydronic)Low- or line-voltage, depending on the zone controlsHoneywell, Nest, zone-specific controls
Electric baseboard or in-floor heatingLine-voltage (120V / 240V) smartMysa for Baseboard, Mysa for In-Floor
Ductless mini-split / window ACBuilt-in remote or smart IR controllerManufacturer controller, Mysa for AC

Line voltage, not low voltage - why that matters

Mysa lives in a different electrical world than Nest, ecobee or Honeywell. Forced-air thermostats switch a low-voltage (24V) signal to a furnace board. Electric baseboard heaters, by contrast, carry full line voltage - 120 or 240 volts - through the thermostat itself, switching real heating current.

That is why you cannot use a forced-air smart thermostat on baseboard heat, and why a line-voltage unit like Mysa has to be wired and rated correctly for the load. Our technicians confirm each circuit's voltage and amperage and install Mysa units safely - room by room where you want whole-home control.

Smart thermostats and BC rebates

A smart thermostat is often part of a larger rebate-eligible upgrade, and connected thermostats have periodically qualified for FortisBC and BC Hydro offers on their own. When we pair the thermostat with a heat pump or high-efficiency furnace, we confirm the current CleanBC, FortisBC and BC Hydro amounts and file the paperwork for you.

Smart thermostats and BC rebates
A smart thermostat is frequently part of a larger rebate-eligible upgrade - and connected thermostats have periodically qualified for FortisBC and BC Hydro offers on their own. When we install or upgrade a heat pump or high-efficiency furnace, we confirm the current CleanBC, FortisBC and BC Hydro amounts and file the paperwork for you. Ask us what is available right now for your home.

How we install your thermostat

  • We confirm what your heating and cooling system actually is, and how many stages it has
  • We check the existing wiring - including whether you have a usable C-wire - and sort out power properly
  • We mount the new thermostat level and on a clean backplate, with the wires landed and labelled correctly
  • We configure the equipment type and staging (single-stage, two-stage, heat pump, dual-fuel, aux heat) so it runs as designed
  • We connect it to your Wi-Fi and app, set up schedules or geofencing, and show you how to use it
  • We run a full heating and cooling cycle to confirm everything responds before we leave

Why Metro Vancouver homeowners choose CANRO

A Mysa (line-voltage) thermostat is a small device that controls a large, expensive system - so the wiring, configuration and system staging behind it matter far more than the box on the wall. CANRO has installed and serviced heating and cooling across Metro Vancouver since 1999.

  • Licensed, insured, TSBC gas-ticketed technicians - the same crew that installs and services your furnace, boiler and heat pump
  • We get the wiring and heat-pump / dual-fuel staging right, so the thermostat controls every stage of your system correctly
  • Honest advice on which thermostat actually fits your home and habits - no upsell to a feature you will never use
  • A real 4.9-star reputation across 85+ Google reviews from local homeowners
  • We can pair the thermostat upgrade with maintenance, a repair, or a full system replacement in one visit
Important: always verify current rebate amounts
Rebate programs, dollar amounts, and eligibility rules are set by their administrators (the Government of BC / CleanBC, BC Hydro, FortisBC, and the Government of Canada) — not by CANRO — and they change often. The figures on this page reflect what we typically see at the time of writing and are general guidance only. Always confirm the current amount on the official program website, or ask CANRO for the latest when we quote your project. CANRO is an independent contractor and is not affiliated with or endorsed by any government body; we simply help you choose eligible equipment and prepare and submit the rebate paperwork on your behalf.
Related pages

Frequently asked questions

Why can't I just use a Nest on my baseboard heaters?+
Because Nest, ecobee and Honeywell are low-voltage (24V) thermostats built for forced-air and central systems. Electric baseboard heaters run on line voltage (120V or 240V), which those thermostats cannot switch. Mysa is purpose-built for line-voltage electric heat, which is why it is the correct choice for baseboard homes.
Can you install Mysa thermostats throughout my condo or home?+
Yes - many baseboard-heated homes have a thermostat in every room, and we can replace them all with Mysa units for true whole-home smart control, schedules and energy tracking. We confirm each circuit's voltage and wiring as we go.
Do Mysa thermostats save money on electric heat?+
They can, by scheduling heat down when rooms are empty or you are asleep and using geofencing so you are not heating an empty home. For electrically-heated homes, that control over baseboard heat is often where the real savings are.
Will a Mysa work with my in-floor heating?+
If your in-floor heating is electric, yes - the Mysa for In-Floor Heating is designed for it. If your in-floor heat is hydronic (hot water), that is a different control system and we will recommend the right option for it.

Thinking about a Mysa (line-voltage) thermostat?

Get an honest recommendation and a clean, correctly-configured install from a licensed, local team. Free quotes across Metro Vancouver.

4.9★85+ Google reviews
27+Years serving Metro Vancouver
20+Brands serviced
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Frequently asked questions

What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form on canroheat.ca. Most calls are answered the same business day and we offer next-day appointments for non-emergency work.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
Yes. We are a registered contractor for BC Hydro, FortisBC and federal Greener Homes rebates. A high-efficiency heat pump installation can qualify for significant combined rebates depending on your home, equipment and income, and we handle the paperwork for you.
How quickly can you replace a broken hot water tank?
Standard 40 or 50-gallon gas or electric tanks are typically replaced same-day or next-day from stock. Tankless water heaters and larger-capacity units usually take 1–3 business days depending on parts availability.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.

What Metro Vancouver homeowners say about CANRO

Verified Google reviews — 4.9 average across 85+ ratings
★★★★★
"Joe and Allan is a great team of plumbers. They gave me the right advice and helped me make a good decision with my heating."
Nikita Bhatia
Google review · May 2026
★★★★★
"The technical team is extremely efficient and skilled. They installed the water tank in two hours and the RUUD tank is working perfectly well."
Mona Abdalla
Google review · May 2026
★★★★★
"We are so happy with the service provided by Joe and Alan. Alan was recommended to us to replace our hot water tank."
Bonnie Tin
Google review · Feb 2026
★★★★★
"Highly recommend."
Armin Rajabi
Google review · Jan 2026
★★★★★
"Canro boiler services were genuine life savers. I was stuck without heat overnight and they came by and got my boiler running."
William
Google review · Jan 2026
★★★★★
"Canro came in and fixed my boiler that was throwing all types of codes that I couldn't understand but the technician explained everything."
Kon
Google review · Jan 2026
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