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Early-generation condensing boilers did their job, but current NTI models bring better modulation, smarter controls and updated heat-exchanger designs. A replacement is also the moment to correct the near-boiler piping, add outdoor reset, flush the system and dose inhibitor — the details that decide how long the new boiler lasts.
Not sure whether to repair or replace? Read when to replace vs repair and the signs you need a new boiler, or have us assess it honestly — sometimes a repair is genuinely the right call.
Every gas boiler replacement in BC requires a permit issued under the BC Fuel Gas Code and inspected by Technical Safety BC. CANRO holds gas licence LGA0043870 and boiler licence LBP0046450, so we pull the permit on your behalf, schedule the TSBC inspection, and hand you the signed clearance documentation before we leave. Skipping the permit is not a cost-saving option: an unpermitted installation can void your homeowner insurance policy and create liability if the home is ever sold or damaged.
NTI condensing boilers exhaust at low temperatures, which means the flue must be Category IV, typically two-pipe sealed-combustion PVC or CPVC rather than the masonry chimney your old atmospheric boiler used. BC code requires this transition to be completed correctly, with proper slope, approved materials, and a dedicated combustion-air intake. If a previous installer left an orphaned water heater on a shared B-vent after a boiler swap, that arrangement must also be corrected at the time of replacement to pass TSBC inspection.
Replacing an older, lower-efficiency boiler with a current NTI condensing model, rated at 90% AFUE or higher, can qualify you for rebates under the CleanBC Better Homes program and FortisBC efficiency incentives. The exact amounts shift each program year, but Metro Vancouver homeowners upgrading from a mid-efficiency or atmospheric boiler to a 95%-plus condensing unit have received rebates in the $500 to $1,000 range from provincial and utility programs combined. CANRO provides the equipment specs sheet and installation invoice you need to submit your application, and our team can walk you through current program requirements at rebates.
Homes in older Metro Vancouver neighbourhoods, including pre-1980 stock in Burnaby, New Westminster, and East Vancouver, often have undersized or corroded gas lines and original cast-iron radiation. Both factors affect which NTI model we can install and what rebates apply. A load calculation and gas-line assessment is part of every CANRO replacement quote, so you know before signing whether any upstream upgrades are needed. This also ensures the rebate application reflects the correct before-and-after efficiency data, which program administrators require for approval.
Licensed TSBC gas-fitting contractor, Red Seal technicians, serving Metro Vancouver since 1999 with a 4.9-star rating across 85+ Google reviews. We install, repair and maintain the full NTI range — see the NTI boilers hub, the NTI brand overview, or all boiler services. Free written estimates on installations and replacements; same-day response for no-heat calls at (604) 359-1081.
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.