Full-Line HVAC + Water Heating · Strong Rebate Eligibility · Vertically Integrated
Rheem in Metro Vancouver — full lineup, install, service & repair
Full-line American HVAC + water heating — strong rebate eligibility across furnaces, heat pumps, water heaters
American (Atlanta, Georgia — founded 1925; also major water-heater brand)
Why Rheem works well in Metro Vancouver
Rheem is one of the few brands that covers furnaces, heat pumps, air conditioners, and water heaters under one umbrella — making it the top choice for homeowners wanting brand consolidation for warranty and service convenience. The Prestige R98V modulating furnace and ProTerra hybrid heat-pump water heater are class-leading; the RP21 heat pump qualifies for full BC rebate stack.
Jump to Rheem service pages
Rheem model lineup — what CANRO installs and services in Metro Vancouver
Every Rheem residential model we work with, with specs, intended use case, common issues we diagnose, and typical Metro Vancouver install cost.
Prestige R98V Modulating Furnace
Rheem's flagship modulating variable-speed gas furnace
| Type | Variable-speed modulating gas furnace |
|---|---|
| BTU/h input | 40,000 – 120,000 BTU/h input |
| Efficiency | Up to 98% AFUE |
| Modulation / turn-down | Modulating (40-100%) |
| Domestic hot water | N/A — heating only |
| Best for | Premium homes wanting modulating efficiency, EcoNet WiFi control, and Rheem ecosystem |
| Common issues we see | EcoNet WiFi setup quirks on initial install; condensate-trap maintenance; blower-motor failures on 2018-2020 builds |
| Typical install cost | $7,500–$11,500 installed |
Classic Plus R97V
Two-stage variable-speed — mid-premium Rheem
| Type | Two-stage variable-speed gas furnace |
|---|---|
| BTU/h input | 45,000 – 132,000 BTU/h |
| Efficiency | 97% AFUE |
| Modulation / turn-down | Two-stage |
| Domestic hot water | N/A — heating only |
| Best for | Mainstream Rheem replacements wanting two-stage efficiency |
| Common issues we see | Standard two-stage service profile |
| Typical install cost | $6,000–$9,000 installed |
RP21 Variable-Speed Heat Pump
Rheem's premium cold-climate heat pump — full BC rebate eligible
| Type | Variable-speed inverter heat pump |
|---|---|
| BTU/h input | 24,000 – 60,000 BTU/h (2-5 ton) |
| Efficiency | Up to 20 SEER, 10 HSPF |
| Modulation / turn-down | Variable-speed inverter |
| Domestic hot water | N/A — heating + cooling |
| Best for | Whole-home heat-pump installs wanting full Rheem ecosystem (heat pump + furnace + water heater all-Rheem) |
| Common issues we see | EcoNet control communication; condensate-pump installs in attic; standard inverter service profile |
| Typical install cost | $13,500–$21,000 installed before rebates; net $4,500–$10,500 after stacked rebates |
ProTerra Hybrid Heat Pump Water Heater
Heat-pump water heater — 60-70% lower operating cost than electric tank
| Type | Heat-pump water heater (uses ambient air heat) |
|---|---|
| BTU/h input | N/A — electric input with heat-pump amplification |
| Efficiency | 3.45 UEF (industry-leading) |
| Modulation / turn-down | Variable hybrid modes |
| Domestic hot water | 50, 65, 80 gallon tank sizes; ENERGY STAR Most Efficient |
| Best for | Electric water-heater replacements wanting massive efficiency gain; pairs with BC Hydro + federal hybrid HPWH rebates |
| Common issues we see | Annual filter clean; condensate drain; compressor noise typical of heat-pump operation |
| Typical install cost | $3,800–$5,500 installed; rebates $1,000-$2,000 applied |
Tankless RTGH Series
Rheem condensing tankless water heater
| Type | Wall-hung condensing tankless water heater |
|---|---|
| BTU/h input | 180,000 – 199,000 BTU/h |
| Efficiency | 0.94 UEF |
| Modulation / turn-down | 10:1 modulating |
| Domestic hot water | 9.5 GPM peak; ~4.7 GPM at Vancouver winter 70°F rise |
| Best for | Standard tankless installs wanting Rheem ecosystem integration |
| Common issues we see | Annual descaling essential in Vancouver hard water; flame-rod fouling at 5+ years |
| Typical install cost | $4,500–$6,000 installed |
CANRO's Rheem experience
CANRO installs and services the full Rheem residential lineup across Metro Vancouver. Rheem maintains a Western Canada parts depot so most repairs are next-day. EcoNet WiFi control is supported and we commission ProTerra hybrid heat-pump water heaters to manufacturer specification for full FortisBC rebate qualification.
Credentials: TSBC Class-A gas-fitting licence · Red Seal HVAC · WorkSafeBC and liability insured · Permitted & inspected installs · 4.9★ from 85+ Google reviews · Serving Metro Vancouver since 1999.
Rheem FAQs from Metro Vancouver homeowners
Why pick Rheem for both furnace and water heater?+
Brand consolidation simplifies warranty registration and tracking; service-call consolidation (one company, one parts source) cuts repair times; and EcoNet WiFi can monitor the full Rheem ecosystem from one app. Many homeowners find the consolidation worth a small price difference.
Is the ProTerra Hybrid heat-pump water heater worth it in Vancouver?+
For homeowners replacing an electric tank: almost always yes. ProTerra cuts hot-water electricity use 60-70% — typical savings $250-$450/year. The unit qualifies for BC Hydro + federal Greener Homes rebates (commonly $1,000-$2,000 combined). Payback typically 4-7 years. Less compelling vs gas tank since natural gas is cheap; even so, many homeowners pick ProTerra for the carbon reduction.
Does Rheem qualify for BC rebates?+
Yes — across the lineup. Prestige R98V and Classic Plus R97V furnaces qualify for FortisBC high-efficiency furnace rebates. RP21 heat pump qualifies for full BC Hydro + FortisBC + Greener Homes stack ($11,000+). ProTerra hybrid HPWH qualifies for BC Hydro + Greener Homes hybrid rebates ($1,000-$2,000). RTGH tankless qualifies for FortisBC tankless rebates ($500-$1,000).
How long does a Rheem furnace last in Vancouver?+
A well-maintained Rheem typically lasts 15-18 years in Metro Vancouver. The Prestige R98V modulating units often reach 18-22 years thanks to lower component stress.
Are Rheem parts available in BC?+
Yes. Rheem maintains a Western Canada parts depot — most repairs are next-day. CANRO carries common Rheem service items (ignitors, flame sensors, pressure switches, gas valves) in every truck.
What is EcoNet?+
EcoNet is Rheem's WiFi monitoring and control platform for furnaces, heat pumps, A/C, and water heaters. It enables remote diagnostics, error-code alerts, scheduling, and CANRO-tech remote support. Standard on Prestige and Classic Plus models; optional on water heaters.
Ready to talk about Rheem for your home?
Whether you need an annual service, an emergency repair, or a free written quote for a new Rheem install, CANRO covers all of Metro Vancouver.
This Rheem guide was prepared by the CANRO Heating & Cooling team based on 25+ years of installing, servicing, and repairing Rheem systems across Metro Vancouver. Last reviewed May 2026.
4.9★85+ Google reviews
27+Years serving Metro Vancouver
20+Brands serviced
$0Free written estimates on installs
Frequently asked questions
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form on canroheat.ca. Most calls are answered the same business day and we offer next-day appointments for non-emergency work.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
Yes. We are a registered contractor for BC Hydro, FortisBC and federal Greener Homes rebates. A high-efficiency heat pump installation can qualify for significant combined rebates depending on your home, equipment and income, and we handle the paperwork for you.
How quickly can you replace a broken hot water tank?
Standard 40 or 50-gallon gas or electric tanks are typically replaced same-day or next-day from stock. Tankless water heaters and larger-capacity units usually take 1–3 business days depending on parts availability.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.
What Metro Vancouver homeowners say about CANRO
Verified Google reviews — 4.9 average across 85+ ratings
★★★★★
"Joe and Allan is a great team of plumbers. They gave me the right advice and helped me make a good decision with my heating."
Google review · May 2026
★★★★★
"The technical team is extremely efficient and skilled. They installed the water tank in two hours and the RUUD tank is working perfectly well."
Google review · May 2026
★★★★★
"We are so happy with the service provided by Joe and Alan. Alan was recommended to us to replace our hot water tank."
Google review · Feb 2026
★★★★★
"Highly recommend."
Google review · Jan 2026
★★★★★
"Canro boiler services were genuine life savers. I was stuck without heat overnight and they came by and got my boiler running."
Google review · Jan 2026
★★★★★
"Canro came in and fixed my boiler that was throwing all types of codes that I couldn't understand but the technician explained everything."
Google review · Jan 2026