🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
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Metro Vancouver HVAC · Since 1999

Rinnai i-Series Replacement in West Vancouver

What a Rinnai i-Series boiler replacement looks like in a larger West Vancouver hillside home.

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Quick answer

Replacing an old boiler with a Rinnai i-Series in West Vancouver involves removing the existing unit, planning venting for a hillside site, and commissioning under a District of West Vancouver gas permit — often with more attention to zoning given the larger homes here.

Need a licensed gas fitter for your gas boiler? Call CANRO at (604) 359-1081 — residential natural-gas heating and hot water across Metro Vancouver since 1999.

Larger homes, more heating zones

West Vancouver's housing tends to run larger than the regional average, whether that's a 1950s or 60s home with additions or a newer custom build in the British Properties, and heating systems here are more often multi-zoned. Replacing an old boiler with a Rinnai i-Series, a condensing wall-hung boiler in solo (heat-only) and combi configurations, means the fitter needs to plan for how the new unit will serve those zones, not just swap one box for another.

The hillside terrain also affects where the vent terminal can go, since clearance from a sloped grade and nearby structures needs to be worked out properly.

What the install involves

The old boiler is disconnected and removed, any chimney venting capped, and new sealed-combustion venting installed to an exterior termination sited for the hillside lot. The i-Series is connected to the existing multi-zone hydronic system, with zone valves and circulators checked or updated as needed, and a condensate line run to an approved drain. Commissioning includes gas pressure, combustion, and system pressure checks across zones.

On a larger property, this often takes more coordination than a single-zone install elsewhere in the region.

District of West Vancouver permitting

A gas permit through the District of West Vancouver is required, and CANRO pulls that as part of the job. On a hillside site, inspectors also confirm the vent terminal's clearance is correct relative to the slope.

2026 ballpark cost

System complexity is the biggest cost factor in West Vancouver — a larger multi-zone install with more piping and controls work costs more than a straightforward single-zone swap.

Item2026 ballpark
Boiler install$6,500–$14,000+
Boiler replacement$7,500–$15,000+

These are 2026 public-market ballparks for the region, not a quote — CANRO confirms your actual price after a certified technician assesses your specific system.

Warranty, rebates, and living with a multi-zone system

Once the install is commissioned across all zones, the fitter walks you through operating the new controls and leaves warranty paperwork to register — coverage terms are set by the manufacturer, so review your certificate rather than assuming. The old boiler is removed as part of the job.

Rebates through FortisBC, CleanBC, BC Hydro, and the federal government change over time; the Canada Greener Homes Grant is closed, though a Greener Homes Loan or FortisBC/CleanBC program may apply depending on your household and equipment, so confirm current eligibility rather than assuming a prior program still applies. On a larger West Vancouver property, it's also worth discussing zone balancing during the walkthrough, since a newly commissioned multi-zone system sometimes benefits from a follow-up adjustment once the household has lived with it through a full heating cycle.

A note on scheduling

A larger, multi-zone West Vancouver install generally takes longer than a single-zone swap elsewhere in the region, and the fitter gives you a realistic timeframe once the property's zoning and access have been assessed in person rather than before that visit happens.

Safety note

If you ever smell gas, hear a hissing sound near the boiler, or see soot or scorch marks around the burner compartment, leave the house and call FortisBC's emergency line at 1-800-663-9911 from outside before doing anything else. Do not try to relight a condensing boiler yourself if it has locked out on a flame-loss or ignition fault more than once.

Frequently asked questions

Does a multi-zone system cost more to replace?

It can, since there's more piping, valve, and control work involved than a single-zone install; your technician will explain the specifics for your system during the assessment.

How long does a West Vancouver replacement take?

A larger multi-zone install can take longer than the typical one to two days for a simpler system; your technician will give you a specific timeline after assessing your home.

Do I need a District of West Vancouver permit?

Yes, and CANRO pulls that as part of the job.

Is CANRO an authorized Rinnai dealer?

CANRO installs and services Rinnai equipment as a licensed gas contractor, not as a factory-authorized dealer.

Can the i-Series handle a large custom home's heating load?

The solo and combi versions can be configured and zoned for larger homes; sizing is confirmed during the in-person assessment.

Does the hillside location add cost to the install?

It can, mainly around vent routing and terminal placement relative to the slope, which your technician accounts for in the assessment.

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Call (604) 359-1081 Email info@canroheat.ca
Good to know

Frequently asked questions

What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form. Provide the address, equipment and symptoms so CANRO can confirm the service scope and current appointment availability.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
A qualifying heat-pump project may be eligible under current BC programs. Check the program requirements, equipment and any required pre-approval before installation. The Canada Greener Homes Grant and Loan are closed to new applications. The program administrator determines eligibility and funding.
How quickly can you replace a broken hot water tank?
Contact CANRO with the equipment details and whether there is active leaking or no hot water. Timing depends on assessment, equipment availability, access and the required work; confirm scheduling when booking.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.
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What Metro Vancouver homeowners say

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“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

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“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
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“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

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