Service Areas · Metro Vancouver · Since 1999
Our Metro Vancouver service areas
CANRO Heating & Cooling serves homeowners across all of Metro Vancouver and the Lower Mainland from our Burnaby base — furnace, boiler, heat pump, air conditioning, tankless and water-heater service since 1999.
By the CANRO Heating & Cooling technical team · Licensed HVAC & gas-fitting contractor, Metro Vancouver · Last updated May 2026
⚡ Quick answer
CANRO covers all of Metro Vancouver and the Lower Mainland from Burnaby — Vancouver, Surrey, Richmond, the North Shore, the Tri-Cities, New Westminster, Delta, Langley, Maple Ridge, White Rock and out to Abbotsford, plus smaller communities like Bowen Island and Lions Bay. Pick your city below for local details, or call (604) 359-1081.
TSBC-Licensed Gas FittersRed Seal HVACWorkSafeBC InsuredPermitted & Inspected InstallsServing Metro Vancouver Since 1999We File Your Rebates
Choose your city
We maintain a dedicated page for each municipality we serve, with local service details. Select yours:
Centrally based in Burnaby — close to everywhere
Our Burnaby home base sits at the geographic centre of Metro Vancouver, which means short drive times to Vancouver and the North Shore to the west, Surrey and Langley to the east, and Richmond and Delta to the south. Being central is one reason we can offer consistent pricing across the region and reach most neighbourhoods quickly when something fails.
Every service, everywhere we work
Across all of these communities we provide the full range of residential HVAC work:
- Furnace installation, repair and maintenance
- Boiler installation, repair and emergency service
- Heat pump installation, repair and conversions
- Air conditioning installation and repair
- Tankless and tank water-heater service
- Annual maintenance plans and rebate-qualified high-efficiency upgrades
Frequently asked questions
Which areas does CANRO serve?+
CANRO serves all of Metro Vancouver and the surrounding Lower Mainland from our Burnaby base — including Vancouver, Burnaby, Surrey, Richmond, the North Shore (North & West Vancouver), the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody), New Westminster, Delta, Langley, Maple Ridge, Pitt Meadows, White Rock, and out to Abbotsford. We also cover smaller communities such as Anmore, Belcarra, Lions Bay and Bowen Island.
Do you charge extra to travel to my city?+
For the core Metro Vancouver municipalities there is no special travel surcharge — our pricing is consistent across the region. For outlying areas (for example Bowen Island or the eastern Fraser Valley) we will always be transparent about any additional travel or ferry costs before we book, never after.
How fast can you get to me for a heating emergency?+
Response time depends on where you are and current demand, but because we are centrally located in Burnaby we can typically reach most of the core region quickly. Call us and we will give you an honest ETA for your address rather than a vague promise.
Are you licensed to work throughout BC?+
Yes. CANRO holds TSBC gas-fitting licensing and our technicians carry the credentials required to work legally across the province. We pull municipal permits in whichever city you are in, so your installation is inspected and code-compliant.
Need service in your part of Metro Vancouver?
Wherever you are in the Lower Mainland, we are close by. Call for a fast, honest answer on timing and price — and a free quote on any new system.
Frequently asked questions
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form on canroheat.ca. Most calls are answered the same business day and we offer next-day appointments for non-emergency work.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
Yes. We are a registered contractor for BC Hydro, FortisBC and federal Greener Homes rebates. A high-efficiency heat pump installation can qualify for significant combined rebates depending on your home, equipment and income, and we handle the paperwork for you.
How quickly can you replace a broken hot water tank?
Standard 40 or 50-gallon gas or electric tanks are typically replaced same-day or next-day from stock. Tankless water heaters and larger-capacity units usually take 1–3 business days depending on parts availability.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.