Expert Vaillant Boiler service, repair and high-efficiency installation across Metro Vancouver — factory-trained technicians, upfront pricing, trusted since 1999.
⏱️ Same-day response · Next-day appointments for non-emergency work
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Vaillant is known for German-engineered condensing combi boilers. CANRO’s Red Seal technicians service the full Vaillant range, diagnose faults accurately, and install correctly-sized systems with the available rebates handled for you.
Not sure of your model? We service the full Vaillant range—just tell us what you have.
Vaillant's ecoTEC plus and ecoFIT pure condensing boilers are a strong fit for Metro Vancouver's mild, damp climate. Their high-efficiency condensing operation recovers heat from flue gases that older non-condensing boilers waste, which matters in BC where natural gas prices have risen steadily. The ecoTEC plus is a workhorse wall-hung combi and system boiler suited to detached homes and townhomes with existing hydronic systems, while the compact ecoFIT pure suits condo mechanical rooms and tight utility closets common across Burnaby, New Westminster, and Vancouver's older concrete buildings.
Proper sizing is the single biggest factor in a Vaillant installation performing as designed. CANRO technicians perform a room-by-room heat-loss calculation before specifying a model and output rating — undersizing strains the boiler with short-cycling, and oversizing wastes money on both equipment and gas. We pull the required Technical Safety BC permits, arrange a TSBC inspection, and handle BC Hydro and FortisBC paperwork so rebate eligibility is preserved. Our boiler services team handles venting — Vaillant condensing units require Category III or IV polypropylene or stainless flue, not the Type B vent used on older atmospheric boilers — and we commission the unit to factory parameters before handover.
Vaillant boilers are reliable, but Metro Vancouver's water quality and older hydronic systems create predictable failure patterns. The most frequent call we receive on ecoTEC plus units is fault code F.22, indicating low water pressure — usually caused by a slow leak at a radiator valve, a failed auto air-vent, or a corroding expansion vessel diaphragm. The fix is straightforward, but ignoring repeated pressure drops accelerates heat exchanger wear. Fault code F.28 or F.29 (ignition or flame-loss faults) on Vaillant boilers in this region are often traced to a dirty or failing ionisation electrode, contaminated gas valve, or inadequate gas supply pressure — all diagnosable on a single visit with the right test equipment.
Older Metro Vancouver homes frequently have open-vented or poorly inhibited hydronic circuits. When a Vaillant ecoTEC is retrofitted into one of these systems without a proper flush and inhibitor dose, magnetite sludge accumulates in the compact stainless heat exchanger and triggers overheating faults (F.75 or temperature-differential errors) within a season or two. CANRO performs a power-flush or chemical flush before commissioning any retrofit, and we test inhibitor concentration at every annual service. Our reviews reflect the difference that thorough commissioning makes versus a quick swap-and-go install.
Switch to a heat pump or high-efficiency system and stack rebates from CleanBC, BC Hydro, FortisBC and the federal Greener Homes program. We’re a registered contractor—and we handle the paperwork for you. Ask about the interest-free Greener Homes Loan.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”
“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”
“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”
We’re factory-trained across every major brand. Explore another, or call and we’ll handle whatever you have.
Tell us what’s going on. Most calls are answered the same business day.
A licensed tech diagnoses the issue and gives you honest options—no surprises.
We do the work cleanly, walk you through it, and handle any rebate paperwork.
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.