CANRO Heating & Cooling · Metro Vancouver · Since 1999
WorkSafeBC Coverage & Full Insurance
CANRO carries active WorkSafeBC coverage and full liability insurance — so when our team is in your home, you’re protected.
⭐ 4.9/5 · 85+ Google reviewsTSBC Gas LGA0043870TSBC Boiler LBP0046450Red Seal techniciansWorkSafeBCSince 1999No subcontractors Why WorkSafeBC coverage protects YOU
If a contractor without WorkSafeBC coverage is injured on your property, you can be held liable. Hiring a properly covered company like CANRO removes that risk entirely. It’s one of the most overlooked — and most important — things to check before letting anyone work in your home.
What our coverage means
- Active WorkSafeBC coverage for our technicians
- Full commercial liability insurance
- Our own licensed staff on every job — never uninsured subcontractors
- Documentation available on request
Combined with our TSBC licences (LGA0043870 · LBP0046450), CANRO is fully licensed and insured for every job we do.
Frequently asked questions
Why should I care about WorkSafeBC coverage?
Without it, a homeowner can be liable if a worker is injured on their property. Our coverage protects you completely.
Do you use subcontractors?
No — we work directly with our own licensed, insured staff. See our no-subcontractors policy.
Can I get proof of insurance?
Yes — we provide documentation of WorkSafeBC coverage and liability insurance on request.
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Frequently asked questions
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form on canroheat.ca. Most calls are answered the same business day and we offer next-day appointments for non-emergency work.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
Yes. We are a registered contractor for BC Hydro, FortisBC and federal Greener Homes rebates. A high-efficiency heat pump installation can qualify for significant combined rebates depending on your home, equipment and income, and we handle the paperwork for you.
How quickly can you replace a broken hot water tank?
Standard 40 or 50-gallon gas or electric tanks are typically replaced same-day or next-day from stock. Tankless water heaters and larger-capacity units usually take 1–3 business days depending on parts availability.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.