🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
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Metro Vancouver HVAC · Since 1999

Why Is My Air Conditioner Leaking Water Inside?

An air conditioner leaking water inside the house is almost always a condensate drainage problem, and it's worth addressing quickly before it damages flooring or drywall.

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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Quick answer: Water leaking from your AC indoors is most often caused by a clogged or disconnected condensate drain line, a dirty air filter restricting airflow and causing the evaporator coil to freeze and then thaw, or a condensate pan that has rusted through or cracked. Less commonly, low refrigerant can cause the coil to ice up and drip once it melts.

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What's Actually Causing the Leak

Central air conditioners produce a steady stream of condensation as warm, humid air passes over the cold evaporator coil. Normally that water drains through a condensate line to the outside or into a floor drain. When you see water pooling near your furnace or air handler, or dripping from a ceiling if the unit is in an attic, something is interrupting that drainage path.

  • Clogged condensate drain line - algae, dust, and debris build up inside the drain pipe over time and block the flow, backing water up into the drain pan and overflowing it.
  • Dirty or clogged air filter - restricted airflow across the coil causes it to get too cold and freeze; when the system cycles off or you notice it and turn it off, the ice melts all at once and overwhelms the drain pan.
  • Cracked or rusted drain pan - older metal pans corrode over time, especially in humid crawlspaces or basements, and start leaking directly through the pan itself.
  • Disconnected or poorly sloped drain line - if the line was installed without enough slope, or a fitting has come loose, water won't drain properly even if the line isn't clogged.
  • Low refrigerant - a system low on refrigerant can cause the coil to run too cold and ice over, with the same freeze-then-melt leak pattern as a dirty filter.

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What to Check Before Calling for Service

A few things you can safely check yourself first. Turn the system off at the thermostat so any ice on the coil has a chance to melt and you're not adding more water to the problem.

  • Check and replace the air filter if it's visibly dirty - this is the single most common cause and the easiest to rule out.
  • Look at the condensate drain line where it exits the house (usually a white PVC pipe near the outdoor unit or foundation) and see if water is flowing out when the system runs.
  • Check the drain pan under the indoor unit for cracks, rust holes, or standing water.
  • If you have a wet/dry shop vac, you can sometimes clear a clog at the drain line's outdoor termination point yourself.

When to Call a Professional

If clearing the filter and checking the drain line doesn't stop the leak, or if you see ice on the refrigerant lines or coil, it's time to have a technician take a look. A stuck clog further inside the line, a cracked drain pan, or low refrigerant all require tools and diagnostic equipment homeowners don't typically have on hand. Refrigerant issues in particular should never be handled as a DIY job - refrigerant is a controlled substance and low levels usually mean there's a leak somewhere in the system that needs to be found and sealed properly. We offer a diagnostic visit with a free written quote so you know exactly what's wrong and what it'll cost to fix before any work starts. If you're in Metro Vancouver and dealing with an active leak, call us at (604) 359-1081.

Frequently asked questions

Is it safe to keep running my AC while it's leaking?
It's best to turn the system off until you've identified the cause. Continuing to run it can make ice buildup worse or lead to water damage on floors, drywall, or ceilings below the unit.
Can a dirty filter really cause a water leak?
Yes. A clogged filter restricts airflow over the evaporator coil, which can cause the coil to freeze. Once the ice melts, it produces more water than the drain pan and line are designed to handle at once, so it overflows.
How often should I clean my condensate drain line?
Having it checked and cleared during your annual AC maintenance visit is usually enough to prevent buildup from becoming a clog. Homes with a lot of dust, pollen, or older ductwork may benefit from more frequent checks.
Will homeowner's insurance cover water damage from an AC leak?
That depends on your specific policy and the cause of the leak, so we can't say definitively - you'll want to check with your insurance provider or broker directly.
Does a leaking AC mean I need a whole new system?
Not usually. Most leaks come down to a clogged drain, a dirty filter, or a cracked pan, all of which are repairable. A full replacement is only needed if the unit is old, the coil itself has failed, or repairs would cost more than the system is worth.

Talk to a licensed CANRO technician today

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Reviewed by the CANRO Heating & Cooling service team — July 07, 2026. Technical Safety BC gas licence LGA0043870 · boiler licence LBP0046450 · Red Seal certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · serving Metro Vancouver since 1999 · (604) 359-1081.

Good to know

Frequently asked questions

Do I need air conditioning in Vancouver?
Vancouver summers have been getting hotter — the 2021 heat dome saw temperatures over 40°C. Most modern Vancouver homes now install a heat pump that provides both heating and cooling, replacing a furnace and avoiding the need for a separate A/C system.
How much does central A/C cost in Vancouver?
A typical 2.5–3 ton central air conditioner added to an existing forced-air furnace costs $5,500–$9,500 installed. A heat pump conversion (cooling + heating in one unit) is usually a smarter long-term investment given available rebates.
How often should A/C be serviced?
Annual servicing in spring keeps the outdoor coil clean, refrigerant charge correct, and the indoor evaporator coil and condensate drain clear. Skipping service is the single biggest cause of premature compressor failure.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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Reviews

What Metro Vancouver homeowners say

4.9
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85+ verified Google reviews
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“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
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“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review

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