CANRO Heating & Cooling services, maintains and replaces Camus hydronic boilers and volume water heaters in commercial buildings, multi-unit properties and mechanical rooms across Metro Vancouver.
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Quick answer: CANRO Heating & Cooling is a Burnaby-based, independent licensed contractor that repairs, maintains and replaces Camus boilers throughout Greater Vancouver. Camus builds commercial-grade hydronic boilers and volume water heaters, and our Technical Safety BC licensed gasfitters (LGA0043870) and boiler technicians (LBP0046450) diagnose faults, source parts, perform annual maintenance and handle full replacements for these systems. Call (604) 359-1081 for a diagnostic visit and a free written quote.
Want a straight answer for your home? Call (604) 359-1081 or request a free written quote.
Camus Hydronics is a Canadian manufacturer of commercial-grade and light-commercial hydronic equipment — gas-fired boilers and volume water heaters designed for the kind of workloads you find in apartment buildings, strata towers, care facilities, schools, recreation centres and commercial mechanical rooms. Across Greater Vancouver, Camus equipment is a common sight in boiler rooms from downtown Vancouver to Surrey, Burnaby, Richmond, Coquitlam and the North Shore, where it supplies space heating, domestic hot water, or both.
Because Camus focuses on the commercial and multi-unit side of the market, the buildings that rely on this equipment usually can't afford downtime. When a Camus boiler locks out in January, dozens or hundreds of residents lose heat and hot water at once. That is exactly the situation CANRO Heating & Cooling is set up for: we are a Burnaby-based contractor with Technical Safety BC gas and boiler licences, Red Seal certified technicians, and same-day availability across Metro Vancouver. We are an independent licensed contractor — not a dealer or factory representative — and we say so plainly. What we bring is more than two decades of hands-on hydronic experience, serving Metro Vancouver since 1999.
This page covers everything we do with Camus equipment in Greater Vancouver: repair and diagnostics, installation and replacement, parts replacement, annual maintenance, cost guidance and the rebate programs that may apply when a system is upgraded.
Camus has built its reputation on copper-finned and stainless-steel heat exchanger designs aimed at commercial hydronic heating and domestic hot water production. The lines below are the ones our technicians encounter most often in Metro Vancouver mechanical rooms. If your nameplate shows a series that isn't listed here, call us anyway — our gasfitters work on the full range of gas-fired hydronic equipment.
| Series | Type | Typical Application |
|---|---|---|
| DynaFlame | Condensing boiler / water heater | Larger commercial mechanical rooms, hydronic heating and volume hot water |
| DynaForce | Condensing stainless-steel boiler | Commercial and multi-unit space heating |
| DynaMax | Compact condensing boiler / water heater | Light-commercial and multi-unit buildings |
| Advantus | High-efficiency copper-fin boiler / water heater | Commercial heating and domestic hot water plants |
| Valiant FT | Wall-hung fire-tube condensing boiler | Light-commercial and larger residential hydronic systems |
Most current Camus lines are condensing designs in the mid-90s AFUE/thermal-efficiency class, with modulating burners that turn down to match the building's load. Older non-condensing copper-fin units are still in service in many Vancouver-area buildings, and we maintain and repair those as well — while being honest with owners and strata councils about when a repair still makes sense and when replacement is the better spend.
Commercial-grade equipment fails in commercial-grade ways: a locked-out burner before the morning hot water peak, short-cycling that hammers the heat exchanger, or a pump failure that starves an entire riser. Our repair process starts with a proper diagnostic — combustion analysis, control fault history review, gas pressure verification, and a check of the hydronic side (pumps, valves, expansion, water quality) — because the visible symptom on a Camus boiler is often downstream of the real cause.
We service Camus equipment across the whole region — Vancouver, Burnaby, New Westminster, Richmond, Surrey, Delta, Coquitlam, Port Coquitlam, Port Moody, North Vancouver, West Vancouver, Langley, Maple Ridge and the Tri-Cities. During cold snaps, when call volumes spike across Metro Vancouver, buildings with no heat and no hot water are triaged first, and we offer after-hours response for genuine emergencies.
Rather than list model-specific error codes — which vary by series, control platform and vintage — here is the fault behaviour our technicians most often diagnose on Camus boilers in Lower Mainland mechanical rooms. Coastal BC conditions play a real role: long condensing runtimes mean condensate systems work hard, and outdoor combustion air in marine climates carries moisture that is tough on ignition components.
A large share of Camus service calls come down to a single failed component. Because these are commercial-grade systems, using the correct replacement part — matched to the series, firing rate and control platform — matters more than on a small residential boiler. CANRO sources Camus-compatible parts through Metro Vancouver hydronic wholesalers, and because Camus is manufactured in Canada, parts availability into the Lower Mainland is generally good. Common parts are often available same-day or next-day; series-specific components such as heat exchangers or control boards may take longer, and we tell you the realistic lead time up front.
Every parts replacement includes combustion verification after the work — we don't just swap the component and leave. Gas-side work on this class of equipment is performed by Technical Safety BC licensed gasfitters, with permits pulled where the scope of work requires them.
A licensed CANRO technician can assess it honestly — no supplier quotas, no pressure.
📞 (604) 359-1081Request a free quoteWhen a Camus boiler reaches the end of its economic life — or when a building owner wants to move from an older non-condensing plant to a modern condensing system — CANRO handles the full replacement: sizing, equipment selection, removal of the old unit, gas piping, venting, condensate management, hydronic tie-in, controls and commissioning.
In Metro Vancouver, replacement projects on this class of equipment come with local realities we plan for from day one. Technical Safety BC gas permits are required, and municipal permits often apply as well. Venting is frequently the hardest part of the job: converting from a chimney-vented copper-fin boiler to a sidewall-vented condensing unit means new vent routing through an existing building, done to code and to the manufacturer's venting tables. Condensing equipment also produces acidic condensate that must be neutralized before it reaches the drain — a requirement we treat as standard practice, not an add-on.
For typical projects, boiler installation runs $6,500–$14,000+ and boiler replacement $7,500–$15,000+, depending on capacity, venting complexity and mechanical-room condition. Larger multi-boiler commercial plants are quoted individually after a site visit — always in writing, always free.
Commercial hydronic equipment earns its long service life through maintenance, not luck. Camus boilers running domestic hot water duty in a Vancouver apartment building can fire thousands of hours a year — far more than a house boiler — so an annual service is the minimum, and high-demand buildings benefit from semi-annual checks before and after the heating season.
For strata corporations and property managers, we schedule maintenance in the shoulder seasons so the plant goes into the first cold snap already serviced — the cheapest emergency call is the one that never happens.
A no-heat, no-hot-water event in a multi-unit building is an emergency for everyone who lives or works there. CANRO offers same-day service across Greater Vancouver from our Burnaby base at 7325 6th Street, and after-hours response for genuine emergencies. When you call (604) 359-1081, describe the equipment (brand, series if visible on the nameplate) and the symptom — it helps us arrive with the right parts on the truck.
For repairs and parts replacement on Camus equipment we don't publish flat prices, because the honest answer depends on the diagnosis: the same 'no hot water' symptom can be a fouled flame sensor or a failed heat exchanger. Our process is simple — a diagnostic visit, a clear explanation of what we found, and a free written quote before any repair work begins. No work proceeds without your approval.
For installation and replacement, the approved ranges above apply: installation from $6,500–$14,000+ and replacement from $7,500–$15,000+ for typical single-boiler projects, with larger commercial plants quoted after a site assessment.
Upgrading from an aging non-condensing boiler to a modern condensing plant can qualify for support, depending on the building type and program rules at the time of application. The federal Canada Greener Homes Grant closed to new applicants in 2024, but the Canada Greener Homes Loan remains available for eligible residential retrofits, and CleanBC and FortisBC both run rebate programs that periodically include high-efficiency space and water heating equipment. Program criteria and amounts change, so we check what applies to your specific building and equipment at quote time rather than promising numbers here. We also help with the paperwork — pre-approval requirements and post-installation documentation are where most rebate applications go wrong.
Call CANRO Heating & Cooling at (604) 359-1081 or email info@canroheat.ca. Whether it's a locked-out DynaFlame before the morning peak or a planned replacement of a twenty-year-old copper-fin plant, we'll give you a straight answer and a written quote.
⚠️ Safety note: If you smell gas near a Camus boiler or anywhere in the building, do not operate switches or equipment — leave the area immediately and call FortisBC's emergency line at 1-800-663-9911. Once the utility has made the site safe, call CANRO at (604) 359-1081 to inspect and repair the equipment.
Family-run, upfront pricing, rebates and financing handled for you.
📞 (604) 359-1081Request a free quoteReviewed by the CANRO Heating & Cooling service team — July 06, 2026. Technical Safety BC gas licence LGA0043870 · boiler licence LBP0046450 · Red Seal certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · serving Metro Vancouver since 1999 · (604) 359-1081.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”
“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”
“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.