Trusted Carrier furnace service, repair and installation for Metro Vancouver—dependable comfort from an industry leader.
⏱️ Same-day response · Next-day appointments for non-emergency work
Tell us what you need—we’ll call you back fast.
Carrier practically invented modern heating and cooling. We service the Infinity, Performance and Comfort series, repair faults accurately, and install high-efficiency Carrier furnaces matched correctly to your home’s heat load.

Not sure of your model? We service the full Carrier range—just tell us what you have.
Carrier's Infinity and Performance series furnaces are genuinely well-matched to Metro Vancouver's mild-but-damp winters. The Infinity 98 (model 59MN7) reaches 98% AFUE, which matters here because BC gas rates have climbed steadily and Lower Mainland homes — particularly older single-family houses in Burnaby, New Westminster, and East Vancouver — often still run 80% AFUE equipment installed in the 1990s. Swapping to a modulating Carrier with a variable-speed ECM blower dramatically reduces fuel bills and removes the dry, blast-heat feeling that single-stage furnaces produce. Carrier's ComfortFan technology lets the blower ramp up gradually, which pairs well with heat pump hybrid setups that are increasingly common under the CleanBC rebates program.
For condos and townhomes — a large share of Metro Vancouver's housing stock — the Carrier Performance 96 (59TP6) is a frequent fit. It is compact enough for a closet mechanical room, and its two-stage operation delivers quieter runs that matter when the furnace shares a wall with a bedroom. CANRO technicians size every Carrier installation using Manual J load calculations specific to your floor plan, insulation level, and window area. Oversizing a furnace is one of the most common installation mistakes in BC, leading to short-cycling, humidity problems, and premature heat exchanger failure — none of which the manufacturer warranty covers if the unit was improperly sized from the start.
Carrier condensing furnaces share a set of failure patterns that CANRO technicians see regularly across Metro Vancouver. The most frequent call-out on Infinity and Performance 96 units is a fault code related to the inducer pressure switch or condensate drainage. Vancouver's rainy winters push humidity into mechanical rooms, and if a condensate drain is partially blocked — often by mineral scale or a poorly routed trap — the pressure switch opens and the furnace locks out. A homeowner will see a blinking LED fault code (four flashes on most Carrier boards indicates an open high-limit; three flashes points to a pressure switch issue). CANRO reads these codes with a manifold gauge and drain camera before replacing any parts, so you are not paying for components that were not the root cause.
Heat exchanger cracks are a more serious concern on Carrier units that have run beyond 15 years, particularly the earlier 90% models from the mid-2000s. Carriers from that era used a clam-shell heat exchanger design that can develop stress cracks along the seam welds. CANRO uses a combustion analyzer and visual scope inspection — not just a mirror and flashlight — to assess heat exchanger integrity. A cracked exchanger allows combustion gases including carbon monoxide to enter living space, so we will never clear a unit with a confirmed crack. If your Carrier is approaching 18-20 years, we will give you an honest assessment of repair-versus-replace economics rather than pushing a sale. See our furnace services page for full details on diagnostic pricing.
Planning a heat-pump upgrade? Check current BC Hydro, Better Homes BC and utility program requirements before installation. The Canada Greener Homes Grant and Loan are closed to new applications. Eligibility and permitted combinations depend on the program; confirm approval before relying on funding.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

We’re factory-trained across every major brand. Explore another, or call and we’ll handle whatever you have.
Tell us what’s going on. Most calls are answered the same business day.
A licensed tech diagnoses the issue and gives you honest options—no surprises.
We do the work cleanly, walk you through it, and handle any rebate paperwork.
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.