🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Carrier Specialists · Since 1999

Carrier Furnace Service in Metro Vancouver

Trusted Carrier furnace service, repair and installation for Metro Vancouver—dependable comfort from an industry leader.

★ 4.9/5 · 85+ reviews✅ Carrier-trained technicians✅ Licensed & insured💰 Rebates & financing

⏱️ Same-day response · Next-day appointments for non-emergency work

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🎉
25+ YearsServing Metro Vancouver since 1999
★
4.9 / 5 Rating85+ verified Google reviews
🛡️
Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation
Why CANRO

Why choose CANRO for your Carrier?

Carrier practically invented modern heating and cooling. We service the Infinity, Performance and Comfort series, repair faults accurately, and install high-efficiency Carrier furnaces matched correctly to your home’s heat load.

  • ✓ Gas furnace repair & no-heat fixes
  • ✓ High-efficiency furnace replacement
  • ✓ Annual tune-ups & safety inspections
  • ✓ Ignitor, flame-sensor & blower repair
  • ✓ Thermostat & zoning upgrades
  • ✓ Correct sizing & load calculations
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Carrier Furnace service by CANRO in Metro Vancouver
Models we service

Carrier models we repair & install

Not sure of your model? We service the full Carrier range—just tell us what you have.

Infinity 98Performance 96Comfort 92Infinity Greenspeed

Why Carrier Furnaces Suit Metro Vancouver Homes — and What to Know Before You Buy

Carrier's Infinity and Performance series furnaces are genuinely well-matched to Metro Vancouver's mild-but-damp winters. The Infinity 98 (model 59MN7) reaches 98% AFUE, which matters here because BC gas rates have climbed steadily and Lower Mainland homes — particularly older single-family houses in Burnaby, New Westminster, and East Vancouver — often still run 80% AFUE equipment installed in the 1990s. Swapping to a modulating Carrier with a variable-speed ECM blower dramatically reduces fuel bills and removes the dry, blast-heat feeling that single-stage furnaces produce. Carrier's ComfortFan technology lets the blower ramp up gradually, which pairs well with heat pump hybrid setups that are increasingly common under the CleanBC rebates program.

For condos and townhomes — a large share of Metro Vancouver's housing stock — the Carrier Performance 96 (59TP6) is a frequent fit. It is compact enough for a closet mechanical room, and its two-stage operation delivers quieter runs that matter when the furnace shares a wall with a bedroom. CANRO technicians size every Carrier installation using Manual J load calculations specific to your floor plan, insulation level, and window area. Oversizing a furnace is one of the most common installation mistakes in BC, leading to short-cycling, humidity problems, and premature heat exchanger failure — none of which the manufacturer warranty covers if the unit was improperly sized from the start.

  • Infinity 98 (59MN7): modulating gas valve, variable-speed ECM blower, compatible with Carrier's Infinity System controller for zoning
  • Performance 96 (59TP6): two-stage, high-static option suits longer duct runs in split-level and older Vancouver specials
  • Performance 80 (59SC5): straight-fire replacement when attic or crawlspace venting limits condensate drainage — less common but still available
  • All condensing Carrier models require a properly sloped PVC condensate drain; CANRO confirms drain routing complies with BC Building Code on every install
  • Infinity series furnaces integrate directly with Carrier's Infinity Touch thermostat for humidity control and real-time diagnostics visible on your phone

Common Carrier Furnace Faults in Vancouver and How CANRO Diagnoses Them

Carrier condensing furnaces share a set of failure patterns that CANRO technicians see regularly across Metro Vancouver. The most frequent call-out on Infinity and Performance 96 units is a fault code related to the inducer pressure switch or condensate drainage. Vancouver's rainy winters push humidity into mechanical rooms, and if a condensate drain is partially blocked — often by mineral scale or a poorly routed trap — the pressure switch opens and the furnace locks out. A homeowner will see a blinking LED fault code (four flashes on most Carrier boards indicates an open high-limit; three flashes points to a pressure switch issue). CANRO reads these codes with a manifold gauge and drain camera before replacing any parts, so you are not paying for components that were not the root cause.

Heat exchanger cracks are a more serious concern on Carrier units that have run beyond 15 years, particularly the earlier 90% models from the mid-2000s. Carriers from that era used a clam-shell heat exchanger design that can develop stress cracks along the seam welds. CANRO uses a combustion analyzer and visual scope inspection — not just a mirror and flashlight — to assess heat exchanger integrity. A cracked exchanger allows combustion gases including carbon monoxide to enter living space, so we will never clear a unit with a confirmed crack. If your Carrier is approaching 18-20 years, we will give you an honest assessment of repair-versus-replace economics rather than pushing a sale. See our furnace services page for full details on diagnostic pricing.

  • Ignitor failure: Carrier's HSI ignitors are a consumable item; typical lifespan 7-10 years; CANRO stocks common Carrier ignitors for same-day replacement
  • Control board faults: Infinity-series boards are more complex than commodity boards and can misread flame sensor signals after heavy cycling — cleaning the flame rod often resolves nuisance lockouts before a board replacement is needed
  • Gas valve hunting on modulating models: usually a low gas pressure issue at the meter, not a valve failure — CANRO confirms inlet pressure with a manometer before condemning the valve
  • Blower motor capacitor failure: common on older Performance-series ECM motors running in damp mechanical rooms; replacement is typically under two hours labour
  • Filter-restriction shutdowns: Carrier's high-static designs are particularly sensitive to dirty filters; a 1-inch filter clogged after 60 days can trigger repeated high-limit trips that are misdiagnosed as limit-switch failures
Rebates & financing

Save with rebates & financing on a high-efficiency upgrade

Planning a heat-pump upgrade? Check current BC Hydro, Better Homes BC and utility program requirements before installation. The Canada Greener Homes Grant and Loan are closed to new applications. Eligibility and permitted combinations depend on the program; confirm approval before relying on funding.

CleanBCBC HydroFortisBCCheck eligibilityConfirm funding
Rebates &
financing
available

We handle the paperwork—you keep the savings.

See rebate programs →
Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review
More brands

Other gas furnaces brands we service

We’re factory-trained across every major brand. Explore another, or call and we’ll handle whatever you have.

All furnaces services →
Simple & transparent

How it works

Call or request a quote

Tell us what’s going on. Most calls are answered the same business day.

Free assessment & upfront price

A licensed tech diagnoses the issue and gives you honest options—no surprises.

Expert repair or install

We do the work cleanly, walk you through it, and handle any rebate paperwork.

Service area

Proudly serving all of Metro Vancouver

Good to know

Frequently asked questions

Do you service Carrier Infinity furnaces?
Yes—we service and repair the full Carrier range including Infinity, Performance and Comfort series, and we work with the Infinity control system.
My Carrier furnace isn’t heating—can you help today?
Most no-heat calls are answered the same business day. We carry common Carrier parts to fix it on the first visit where possible.
Can you replace my furnace with a high-efficiency Carrier?
We size and install high-AFUE Carrier furnaces and handle the available rebate paperwork.
Does a Carrier furnace installation in Vancouver require a permit, and what does that involve?
Yes — every new furnace installation in BC requires a permit and inspection through Technical Safety BC (TSBC). CANRO pulls the permit on your behalf as part of every installation. The permit covers the gas connection, venting configuration (PVC for condensing models, type-B metal for non-condensing), and any electrical work for the new unit. An authorized inspector from TSBC must sign off before the permit closes. This step protects you: if you ever sell your home, BC real estate transactions increasingly flag unpermitted mechanical work, and your home insurance can be voided if an unpermitted furnace caused a loss. Our gas licence number is LGA0043870 if your inspector or insurer asks. The full permit-and-inspection process typically adds one to two weeks to a project timeline, so plan accordingly if your existing unit is still running.
What rebates are available for a Carrier furnace in Metro Vancouver, and do high-efficiency models qualify?
Carrier's Infinity 98 and Performance 96 condensing models qualify for FortisBC's High Efficiency Heating Equipment rebate, which currently offers up to $1,000 for a 96% AFUE or higher natural gas furnace when replacing an older unit. The federal Greener Homes Grant (now administered through provincial channels as of 2025) has shifted its primary incentive toward heat pumps, but a Carrier furnace paired with a heat pump in a hybrid setup can still attract both a FortisBC furnace rebate and a separate CleanBC heat pump rebate simultaneously — CANRO will document the installation to qualify you for both where eligible. Rebate programs change regularly; the amounts above are a guide, not a guarantee. We confirm current eligibility at the time of your estimate. Visit our rebates page for the latest figures, or call (604) 359-1081 to ask what applies to your specific situation.

Need heat, hot water or cooling? Talk to a real technician today.

25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.

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