At CANRO Heating & Cooling, we take immense pride in offering a comprehensive range of Rinnai services across the Greater Vancouver area. Our team of skilled and certified HVAC professionals specializes in Rinnai installation, maintenance, troubleshooting, and replacement services. We are dedicated to ensuring that your heating systems operate efficiently, reliably, and for years to come. Whether you're a homeowner seeking to upgrade your heating system or a business owner aiming to enhance energy efficiency, CANRO Heating & Cooling is your trusted partner for all things Rinnai.
Heating and hot water systems are among the most critical investments you can make for your property. A reliable system not only provides comfort but also plays a significant role in energy savings and environmental impact. As a leader in heating technology, Rinnai delivers innovative solutions that set the standard for performance and sustainability. At CANRO Heating & Cooling, we go beyond basic service; we ensure that every Rinnai product we install or service operates at its full potential, tailored to your unique needs and preferences.
Rinnai offers a broad range of models within each of its series, catering to various heating needs with efficiency and reliability. Below is a comprehensive breakdown of all Rinnai models by series, complete with their model numbers. CANRO Heating & Cooling provides full services for these models across the Greater Vancouver area.
Tankless Water Heaters
High Efficiency Series (HE)
- RL75i (Interior)
- RL75e (Exterior)
- RL94i (Interior)
- RL94e (Exterior)
- V65i (Interior)
- V65e (Exterior)
- V75i (Interior)
- V75e (Exterior)
Super High Efficiency Series (SE)
- RUC98i (Interior)
- RUC98e (Exterior)
- RUR199i (Interior)
- RUR199e (Exterior)
- RU160i (Interior)
- RU160e (Exterior)
- RU180i (Interior)
- RU180e (Exterior)
Hybrid Tank-Tankless Series
Direct Vent Wall Furnaces
EX Series
EX38 Series
Condensing Boilers
I Series
- I120CN - Boiler (Combi)
- I150SN - Boiler (Heating only)
M Series
- M090CN - Boiler (Heating only)
- M120CN - Boiler (Heating only)
Full Range of Rinnai Models and Series: Solutions for Every Need
Rinnai is globally renowned for its exceptional heating solutions, offering products that cater to diverse applications. From efficient tankless water heaters to versatile condensing boilers, Rinnai’s product lineup is designed to meet the highest standards of performance, energy efficiency, and durability. At CANRO Heating & Cooling, we provide expert services for all Rinnai models and series, ensuring optimal functionality for residential and commercial settings.
Tankless Water Heaters
Rinnai’s tankless water heaters are celebrated for their on-demand hot water delivery, energy efficiency, and compact design. Unlike traditional tank systems, Rinnai tankless water heaters heat water only when it’s needed, reducing energy waste and providing endless hot water.
- High Efficiency Series (HE): Ideal for homeowners seeking a balance between performance and cost-effectiveness. Popular models include:
- RL75i (Interior)
- RL75e (Exterior)
- RL94i (Interior)
- RL94e (Exterior)
- V65i and V65e
- V75i and V75e
- Super High Efficiency Series (SE): Designed for those prioritizing maximum energy savings. These models boast advanced features such as recirculation technology:
- RUC98i and RUC98e
- RUR199i and RUR199e
- RU160i and RU160e
- RU180i and RU180e
- Hybrid Tank-Tankless Series: Combining the benefits of both tank and tankless systems, the RH180 model ensures consistent hot water supply for households with varying demands.
Direct Vent Wall Furnaces
Perfect for spaces requiring reliable and efficient heating, Rinnai’s direct vent wall
furnaces provide consistent warmth with minimal energy consumption. These units are compact, powerful, and easy to install.
- EX Series:
- EX38C: A robust model designed for larger spaces, offering high-efficiency heating with a sleek, unobtrusive design.
Condensing Boilers
Rinnai’s condensing boilers are an excellent choice for whole-home heating and domestic hot water needs. These units are compact, energy-efficient, and built to deliver reliable performance.
- I Series:
- I120CN (Combi Boiler for heating and hot water)
- I150SN (Heating-only boiler)
- M Series:
These boilers are perfect for homes and small businesses looking for an efficient and space-saving heating solution.
Why Choose CANRO Heating & Cooling for Rinnai Services?
At CANRO Heating & Cooling, we understand the critical role that heating systems play in your home or business. With over 25 years of experience, our team has earned a reputation for delivering high-quality HVAC services that prioritize performance, energy efficiency, and customer satisfaction. Here’s why CANRO is the top choice for Rinnai services in Greater Vancouver:
1. Expert Installation
Proper installation is vital to the performance and longevity of your heating system. Our technicians are factory-trained and certified to install Rinnai products, ensuring compliance with all manufacturer guidelines and safety standards. Whether it’s a tankless water heater or a condensing boiler, we handle every installation with precision and care.
2. Comprehensive Maintenance
Regular maintenance is the key to extending the life of your heating system and maintaining its efficiency. Our maintenance services include:
- Cleaning and inspecting components
- Checking for potential issues
- Optimizing system performance
- Replacing worn parts with genuine Rinnai components
3. Troubleshooting and Repairs
Encountering issues with your Rinnai system? Our technicians are experts in diagnosing and resolving problems quickly and effectively. From minor adjustments to major repairs, we provide solutions that restore your system to peak performance.
4. Genuine Parts and Accessories
We use only genuine Rinnai parts and accessories to ensure the durability and reliability of your system. This commitment to quality extends to every service we provide, offering you peace of mind and lasting results.
5. Customer-Centric Approach
At CANRO Heating & Cooling, we put our customers first. From transparent pricing to personalized recommendations, we ensure that every service experience is smooth, convenient, and stress-free.
CANRO’s Rinnai Services in Greater Vancouver
We are proud to offer a full suite of Rinnai services to customers across the Greater Vancouver area. Whether you need a new installation, routine maintenance, or emergency repairs, CANRO Heating & Cooling is here to help.
Installation Services
Our installation services are tailored to your specific needs, ensuring that your Rinnai system is set up for optimal performance. We take care of every detail, from initial consultations to post-installation inspections.
Maintenance and Repairs
Regular maintenance prevents breakdowns and ensures efficient operation. Our comprehensive maintenance packages include seasonal check-ups, cleaning, and part replacements. For repairs, we provide fast and reliable service, minimizing downtime and restoring comfort.
Troubleshooting and Replacements
If your Rinnai system is outdated or malfunctioning, we offer troubleshooting services to identify the root cause of the issue. When replacement is the best option, we guide you in selecting the ideal model and ensure a seamless transition.
Serving All Major Locations in Greater Vancouver
CANRO Heating & Cooling is proud to serve residential and commercial clients across the Greater Vancouver area, including:
- Vancouver: From downtown apartments to suburban homes, we bring reliable heating solutions to all neighborhoods.
- Burnaby: Providing expert HVAC services to this bustling community.
- Richmond: Supporting homes and businesses with top-tier Rinnai systems.
- Surrey: Ensuring comfort and efficiency in one of Vancouver’s largest cities.
- Langley: Offering personalized heating solutions for residential and commercial properties.
- Coquitlam: Delivering expert service for Rinnai systems in Coquitlam’s growing community.
- Delta, Abbotsford, Maple Ridge, and More: Our extensive service area includes all major locations within the Greater Vancouver region.
FAQs with Answers on Rinnai Services:
- What services does CANRO Heating & Cooling provide for Rinnai systems? We offer installation, maintenance, troubleshooting, and replacement services for all Rinnai heating products, including tankless water heaters, direct vent wall furnaces, and condensing boilers.
- Why choose Rinnai for my heating needs? Rinnai systems are known for their energy efficiency, innovative technology, durability, and eco-friendly performance, making them an excellent investment for residential and commercial properties.
- What types of Rinnai products do you install? We install Rinnai tankless water heaters, hybrid water heaters, direct vent wall furnaces, and condensing boilers across their entire product range.
- Can Rinnai systems help reduce energy costs? Yes, Rinnai systems are designed for maximum energy efficiency, which can significantly lower your utility bills.
- What is a Rinnai tankless water heater? A tankless water heater heats water on demand, providing endless hot water without the need for a storage tank, reducing energy waste.
- What is the difference between Rinnai’s High Efficiency (HE) and Super High Efficiency (SE) tankless water heaters? HE models provide reliable performance at an affordable cost, while SE models offer advanced energy-saving features like recirculation technology.
- Do Rinnai systems qualify for government rebates? Many Rinnai products, especially energy-efficient models, qualify for rebates or incentives. We can guide you through the eligibility process.
- How often should Rinnai systems be maintained? Annual maintenance is recommended to ensure optimal performance, longevity, and energy efficiency.
- What is a hybrid tank-tankless water heater? Rinnai’s hybrid models combine the benefits of traditional tank water heaters and tankless systems, ensuring consistent hot water supply.
- Can CANRO replace my existing system with a Rinnai model? Yes, we offer expert replacement services, ensuring a seamless transition to a more efficient and reliable Rinnai system.
- What areas do you serve for Rinnai services? We provide services across Greater Vancouver, including Vancouver, Richmond, Burnaby, Surrey, Langley, Coquitlam, and more.
- What is the lifespan of a Rinnai heating system? With proper maintenance, Rinnai systems can last 15–20 years or more.
- Do Rinnai systems integrate with smart home technology? Yes, many Rinnai models feature Wi-Fi connectivity for remote monitoring and control through mobile apps.
- How does a Rinnai direct vent wall furnace work? These furnaces use direct venting to draw air from outside and exhaust gases safely, providing efficient and reliable heating.
- Are Rinnai systems environmentally friendly? Yes, Rinnai systems are designed to reduce energy consumption and carbon footprints, aligning with eco-friendly practices.
- Do you use genuine Rinnai parts for repairs? Yes, we use only genuine Rinnai components to ensure reliability, performance, and warranty compliance.
- What is a Rinnai condensing boiler? Condensing boilers are high-efficiency heating systems that provide consistent warmth and domestic hot water by recovering heat from exhaust gases.
- How can I choose the right Rinnai system for my home? CANRO offers consultations to assess your property’s size, heating needs, and budget to recommend the ideal Rinnai system.
- What is recirculation technology in Rinnai systems? Recirculation technology ensures hot water is readily available near your tap, minimizing water waste.
- Are Rinnai systems suitable for commercial properties? Yes, Rinnai offers high-capacity models designed to meet the heating and hot water demands of commercial spaces.
- How long does it take to install a Rinnai system? Installation times vary, but most Rinnai systems can be installed within a day.
- Do Rinnai systems require special venting? Yes, Rinnai systems use direct venting for safe and efficient operation. Our technicians ensure proper venting during installation.
- Can I upgrade my old water heater to a Rinnai tankless model? Yes, we specialize in upgrading traditional water heaters to modern, energy-efficient Rinnai tankless systems.
- What is the warranty on Rinnai systems? Rinnai products come with limited warranties, often covering parts and performance for several years.
- What maintenance services do you provide for Rinnai systems? Our maintenance includes cleaning, component inspection, performance optimization, and replacing worn parts with genuine Rinnai components.
- How does a Rinnai boiler improve home heating? Rinnai boilers provide consistent and efficient heating, precise temperature control, and quiet operation, enhancing overall comfort.
- What are the advantages of Rinnai’s Super High Efficiency Series? The SE series offers maximum energy savings, advanced recirculation features, and superior hot water delivery.
- Can Rinnai systems handle multi-zone heating? Yes, Rinnai boilers and furnaces can be configured for multi-zone heating, providing customized comfort for different areas.
- How do I schedule a Rinnai service with CANRO Heating & Cooling? Call us at 604-359-1081 or email info@Canroheat.ca to book your appointment.
- Can Rinnai systems be installed outdoors? Yes, certain Rinnai models are designed for outdoor installation, saving indoor space while maintaining reliable performance.
- Do you offer financing for Rinnai installations? Yes, CANRO provides 0% financing options to make Rinnai systems more affordable.
- What certifications do CANRO technicians have? Our technicians are factory-trained, licensed, and certified to install and service Rinnai products.
- What is the difference between a combi boiler and a standard boiler? A combi boiler provides both space heating and domestic hot water, eliminating the need for separate systems.
- Can Rinnai systems be used with radiant floor heating? Yes, Rinnai boilers are compatible with radiant floor heating systems, providing efficient and consistent warmth.
- What is the cost of installing a Rinnai system? Costs depend on the model, installation complexity, and property requirements. Contact CANRO for a free estimate.
- Do Rinnai systems require descaling? Yes, regular descaling is recommended for tankless water heaters to prevent mineral buildup and maintain efficiency.
- Can Rinnai systems provide instant hot water? Yes, Rinnai systems with recirculation technology ensure hot water is available instantly at the tap.
- What is the benefit of a hybrid tank-tankless water heater? Hybrid models combine the storage capacity of a tank with the on-demand efficiency of tankless systems, offering the best of both worlds.
- What is a Rinnai EX38C furnace? The EX38C is a high-capacity direct vent wall furnace designed for larger spaces, providing efficient and consistent heating.
- Can Rinnai systems operate during power outages? Some models can operate with backup power solutions like batteries or generators.
- Do Rinnai systems improve air quality? Yes, Rinnai heating systems help maintain clean and consistent air circulation, contributing to improved indoor air quality.
- What is the environmental impact of Rinnai systems? Rinnai systems are designed to reduce energy consumption and greenhouse gas emissions, supporting sustainability efforts.
- What is the difference between interior and exterior Rinnai models? Interior models are installed indoors with venting, while exterior models are designed for outdoor installation without additional venting.
- Can I monitor energy usage with Rinnai systems? Yes, many Rinnai models include features for monitoring energy consumption and optimizing usage.
- Do you offer emergency repairs for Rinnai systems? Yes, CANRO Heating & Cooling provides same-day emergency repair services for Rinnai heating systems.
- What are the benefits of choosing CANRO for Rinnai services? CANRO offers expert technicians, transparent pricing, genuine parts, and a customer-focused approach to ensure satisfaction.
- What should I expect during a Rinnai installation? CANRO handles everything from consultation to installation, system testing, and post-installation support.
- Do you offer seasonal maintenance packages? Yes, we provide seasonal maintenance packages to keep your Rinnai system running efficiently year-round.
- Can Rinnai systems support large households? Yes, Rinnai’s high-capacity models are designed to meet the demands of larger households and businesses.
- Do you provide post-installation support? Yes, we offer guidance on system usage, maintenance tips, and ongoing support to ensure your Rinnai system performs optimally.
- What is the turnaround time for Rinnai repairs? Repairs are typically completed within a few hours, depending on the issue and parts availability.
- Are Rinnai systems covered under warranty? Yes, Rinnai systems come with warranties, and CANRO ensures all installations comply with warranty requirements.
- How can CANRO Heating & Cooling help me today? Contact us at 604-359-1081 or email info@Canroheat.ca to schedule a Rinnai service and experience superior comfort and efficiency!
Contact CANRO Heating & Cooling Today
Don’t compromise on your comfort or efficiency. Choose CANRO Heating & Cooling for all your Rinnai service needs. Whether you’re installing a new system, maintaining an existing one, or seeking expert troubleshooting, we are here to help. Reach out to us today at
info@Canroheat.ca or call
604-359-1081 to schedule an appointment. With CANRO Heating & Cooling, you can trust that your heating system is in the best hands. Let us help you experience the unmatched comfort and reliability of Rinnai’s innovative heating solutions.
Expert insights: Rinnai HVAC systems in Metro Vancouver
Here is how HVAC systems work in the context of Metro Vancouver's climate, codes and homes. Rinnai is Japanese (Nagoya, 1920), best known for its RUR Sensei super-high-efficiency tankless and RX residential boilers. The brand's strengths are industry-pioneering tankless engineering, exceptional DHW reliability, durable heat exchangers.
Vancouver's moderately hard tap water (around 60-100 ppm hardness in most of Metro Vancouver) affects tankless water heaters, combi boilers, and hot-water tanks — annual descaling is essential. CANRO has worked with Rinnai systems across Metro Vancouver since 1999, from older retrofits in Broadmoor and Ranch Park to new builds in Newton and South Surrey. Rinnai is generally a strong fit for tankless purists, customers who want 20+ year DHW lifespan, and gas-only installs.
Technical considerations for HVAC systems in Metro Vancouver
Sizing. Right-sized HVAC equipment delivers comfort, efficiency, and long lifespan. Over-sized equipment short-cycles; under-sized equipment runs constantly and fails early.
Lifespan. Most modern HVAC equipment lasts 12-20 years in Vancouver's mild climate. Annual maintenance is the single biggest factor in extending lifespan and preventing emergency failures.
Warning signs. Common HVAC warning signs: rising energy bills, uneven heating/cooling, unusual noises, persistent error codes, frequent on-off cycling, or visible condensation on registers.
Common Rinnai HVAC system issues CANRO diagnoses
Over 25+ years of Rinnai service calls across Metro Vancouver, the recurring issues we see are: recirculation timer programming issues, flow-sensor scaling, condensate-line freezing in unheated spaces.
Parts availability. Rinnai parts are stocked locally and most repairs are completed same- or next-day.
What CANRO checks during a HVAC system service
- Full system safety inspection
- Annual maintenance per equipment type
- Combustion analysis on gas-fired appliances
- Refrigerant check on heat pumps and A/C
- Filter and airflow verification
- Thermostat operation test
- Written report with recommendations
Why Metro Vancouver homeowners choose CANRO for HVAC system work
- Founded 1999 — over 25 years of an HVAC system installations and service calls in Metro Vancouver
- 4.9-star rating from 85+ verified Google reviews
- Direct workers, no subcontractors — the tech who installs your system is the one who answers when you call back
- Free written estimates on installations; transparent diagnostic fee on repairs (credited toward the repair if you proceed)
- TSBC-licensed gas fitter, Red Seal HVAC, WorkSafeBC and liability insured
- Permits filed and inspected on every gas-appliance install (BC Code-compliant)
- Brand specialist coverage: Viessmann, IBC, Baxi, Laars, Weil-McLain, Navien, Rinnai, Bradford White, Carrier, Lennox, Bryant, Goodman, Mitsubishi, Daikin, Bosch and more
Rinnai Hvac system FAQs
How often should HVAC equipment be serviced?
Annual servicing is recommended for every gas-fired appliance (furnace, boiler, hot-water tank, fireplace) and every cooling system (A/C, heat pump). Annual maintenance is also required to keep most manufacturer warranties valid.
How long does HVAC equipment last in Metro Vancouver (Rinnai)?
Typical service life with annual maintenance: gas furnace 15-20 years, gas boiler 15-20 years (cast-iron 25-30), heat pump 15-20 years, central A/C 12-15 years, hot-water tank 8-12 years, tankless water heater 18-22 years, gas fireplace 20-30 years.
What HVAC services do you offer?
CANRO provides installation, repair, annual servicing and parts replacement for boilers, gas furnaces, heat pumps, hot-water tanks, tankless water heaters, gas fireplaces, central air conditioning, ductless mini-splits and gas-fitting services across Metro Vancouver.
How do I know when to repair vs replace HVAC equipment?
General rule: if the equipment is more than 75% of its expected life AND the repair cost is more than 50% of replacement, replacement is usually the better investment because new high-efficiency equipment pays back the difference in energy savings over 5-10 years.
Do you service strata buildings and condos in Vancouver (Rinnai)?
Yes. CANRO works with stratas across Metro Vancouver on common-area HVAC (boilers, makeup-air units, A/C towers) and in-suite systems. We provide signed work orders and detailed invoicing suitable for strata reporting and reserve-fund planning.
Are your technicians licensed and insured?
Yes. CANRO holds a TSBC Class-A gas-fitting licence, our technicians are Red Seal certified for HVAC, and we carry full liability insurance plus WorkSafeBC coverage.
Book Rinnai HVAC system service in Metro Vancouver
To book Rinnai HVAC system service or get a free written quote for installation, call CANRO at (604) 359-1081 or email info@canroheat.ca. We service all of Metro Vancouver including Broadmoor, Ranch Park, Newton and South Surrey.
This guide was written by the CANRO Heating & Cooling team based on 25+ years of HVAC system installation, repair and annual service work across Metro Vancouver. Last reviewed May 2026.
