Licensed, Red Seal technicians — same-day response across Metro Vancouver. Call (604) 359-1081 or request a free quote.
Tell us what you need—we’ll call you back fast.
When Metro Vancouver dips below freezing for a few days, condensing boilers with outdoor or unconditioned-space condensate drains can freeze — blocking flow and locking out the boiler. Here’s how to safely thaw and prevent recurrence.
A frozen condensate pipe is the most common winter no-heat call in Metro Vancouver. The fix is usually simple — but the lockout can leave you without heat for hours, dangerous in extended cold snaps. Permanent prevention is cheap insurance.
Insulate, heat-trace, or re-route the drain during your next service visit.
📞 (604) 359-1081 Request a quoteCANRO Heating & Cooling — TSBC Class-A gas-fitting licence · Red Seal HVAC certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · Serving Metro Vancouver since 1999.
Here is how HVAC systems work in the context of Metro Vancouver's climate, codes and homes. CANRO Heating & Cooling provides complete HVAC services across Metro Vancouver — heating, cooling, ventilation and hot water — for residential homes, condos with strata systems, townhouses and small commercial buildings.
Metro Vancouver's coastal climate brings salt-laden air to coastal neighbourhoods (Steveston, Tsawwassen, White Rock) that accelerates outdoor coil corrosion — an important factor in equipment selection and placement. CANRO has worked with HVAC system systems across Metro Vancouver since 1999, including installations and service calls in South Surrey, Como Lake, Seafair and Metrotown.
Sizing. Right-sized HVAC equipment delivers comfort, efficiency, and long lifespan. Over-sized equipment short-cycles; under-sized equipment runs constantly and fails early.
Lifespan. Most modern HVAC equipment lasts 12-20 years in Vancouver's mild climate. Annual maintenance is the single biggest factor in extending lifespan and preventing emergency failures.
Warning signs. Common HVAC warning signs: rising energy bills, uneven heating/cooling, unusual noises, persistent error codes, frequent on-off cycling, or visible condensation on registers.
Annual servicing is recommended for every gas-fired appliance (furnace, boiler, hot-water tank, fireplace) and every cooling system (A/C, heat pump). Annual maintenance is also required to keep most manufacturer warranties valid.
Typical service life with annual maintenance: gas furnace 15-20 years, gas boiler 15-20 years (cast-iron 25-30), heat pump 15-20 years, central A/C 12-15 years, hot-water tank 8-12 years, tankless water heater 18-22 years, gas fireplace 20-30 years.
CANRO provides installation, repair, annual servicing and parts replacement for boilers, gas furnaces, heat pumps, hot-water tanks, tankless water heaters, gas fireplaces, central air conditioning, ductless mini-splits and gas-fitting services across Metro Vancouver.
General rule: if the equipment is more than 75% of its expected life AND the repair cost is more than 50% of replacement, replacement is usually the better investment because new high-efficiency equipment pays back the difference in energy savings over 5-10 years.
Yes. CANRO works with stratas across Metro Vancouver on common-area HVAC (boilers, makeup-air units, A/C towers) and in-suite systems. We provide signed work orders and detailed invoicing suitable for strata reporting and reserve-fund planning.
Yes. CANRO holds a TSBC Class-A gas-fitting licence, our technicians are Red Seal certified for HVAC, and we carry full liability insurance plus WorkSafeBC coverage.
To book HVAC system service or get a free written quote for installation, call CANRO at (604) 359-1081 or email info@canroheat.ca. We service all of Metro Vancouver including South Surrey, Como Lake, Seafair and Metrotown.
This guide was written by the CANRO Heating & Cooling team based on 25+ years of HVAC system installation, repair and annual service work across Metro Vancouver. Last reviewed May 2026.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”
“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”
“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.