🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
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Metro Vancouver HVAC · Since 1999

Furnace pilot light keeps going out in West Vancouver

Most newer furnaces don't have a standing pilot at all, which is exactly why this still comes up on West Vancouver's older character homes.

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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Quick answer

A standing pilot light that keeps going out is usually caused by a weak or failing thermocouple, the small safety sensor that confirms the pilot flame is lit and keeps the gas valve open, or by a draft reaching the pilot flame and physically blowing it out. This specific issue only affects older furnaces with a continuously burning pilot flame; most furnaces installed in the last couple of decades use electronic ignition instead and do not have a standing pilot at all.

Need a licensed gas fitter for your gas furnace? Call CANRO at (604) 359-1081 — residential natural-gas heating and hot water across Metro Vancouver since 1999.

Why This Mostly Comes Up on Older Furnaces

A standing pilot light is a small flame that burns continuously, waiting to light the main burner when the thermostat calls for heat. Most furnaces manufactured in the last fifteen to twenty years use electronic ignition instead, either a hot surface igniter or an electronic spark, and do not have this component at all. If your furnace has a visible pilot flame you can see burning when the main burner is off, it is likely an older unit, which is common in some of West Vancouver's character homes that have not had their furnace replaced in decades.

The Two Most Common Causes

CauseWhat is happening
Weak or failing thermocoupleThe sensor that confirms the pilot is lit loses its signal even though the flame is present, and the safety valve shuts the gas off
Draft reaching the pilotAir movement in the mechanical space physically blows out the small flame

Why Draft Is Worth Considering in Older Mechanical Rooms

Older mechanical closets and basement utility rooms in some West Vancouver character homes were not always built with the same attention to sealing and airflow control as a modern mechanical room, and a gap around a door, an old vent, or a nearby window can let enough draft through to disturb a standing pilot flame, particularly during a windy coastal storm. If the pilot only goes out during specific weather, that pattern is worth mentioning, since it points toward draft rather than the thermocouple.

Relighting the Pilot Yourself

Most furnaces with a standing pilot have a printed relighting procedure on a label near the gas valve, and following those exact steps is generally safe for a homeowner. If the pilot will not stay lit after a couple of careful attempts following that label, or if you smell gas at any point during the process, stop and call a technician rather than continuing to try.

What a Technician Checks

We test the thermocouple's actual output and check for draft sources near the pilot assembly. If the thermocouple is weak, replacing it is usually a straightforward repair. If draft is the cause, addressing the source, sealing a gap or adjusting nearby ventilation, resolves it more reliably than repeatedly relighting the pilot.

Booking a Visit in West Vancouver

Let us know roughly how old your furnace is and whether the pilot goes out at random times or seems tied to windy weather. If you have already tried the relighting procedure on the label and it did not hold, mention that too.

Safety note

Follow the printed relighting label exactly if you attempt to relight a pilot yourself, and stop immediately if you smell gas at any point. If you ever smell gas near the furnace, leave the home and call FortisBC at 1-800-663-9911 from outside before doing anything else. Thermocouple replacement and gas valve work must be carried out by a Technical Safety BC licensed gas fitter.

Frequently asked questions

Does my furnace even have a pilot light?

Only if it is an older model. Most furnaces installed in the last fifteen to twenty years use electronic ignition instead and do not have a continuously burning pilot flame.

Is it safe to relight the pilot myself?

Following the printed procedure on the label near the gas valve is generally safe. Stop and call a technician if it will not stay lit after a couple of attempts, or if you smell gas.

Why would wind affect something inside my house?

Draft can enter through gaps around doors, old vents, or windows in an older mechanical room, and even indoor air movement is sometimes enough to disturb a small standing pilot flame.

How do I know if it's the thermocouple and not a draft?

If the pilot goes out at seemingly random times regardless of weather, a thermocouple is more likely; if it consistently happens during windy conditions, draft is the more likely cause.

Is replacing a thermocouple expensive?

It is a relatively straightforward, commonly performed repair; our technician confirms pricing once they have diagnosed the actual cause during your visit.

Should I consider replacing an old pilot-light furnace instead of repairing it?

That depends on the furnace's overall age and condition beyond just the pilot issue, which is a conversation worth having with your technician during the visit.

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Call (604) 359-1081 Email info@canroheat.ca
Good to know

Frequently asked questions

How often should a furnace be serviced?
Annual servicing is recommended for gas furnaces, ideally before the start of the heating season in September or October. Service includes burner cleaning, heat exchanger inspection, ignition check, blower motor cleaning, gas pressure adjustment and a full safety test for carbon-monoxide leaks.
How long does a furnace last in Vancouver's climate?
High-efficiency gas furnaces typically last 15–20 years with annual maintenance. Vancouver's mild climate means lower run-times than colder Canadian cities, which extends life — but salt-air corrosion near the coast and high humidity can shorten it.
Why is my furnace blowing cold air?
Common causes are a thermostat set to "on" instead of "auto", a tripped flame sensor, a clogged condensate drain shutting down a high-efficiency unit, low gas pressure, or a failed ignitor. Most are repairable in a single service visit.
How much does a new furnace cost in Vancouver?
A typical residential high-efficiency gas furnace in Metro Vancouver costs $4,500–$8,500 installed depending on size, brand and venting requirements. Variable-speed and modulating models are at the upper end.
What is the most reliable furnace brand?
In our experience servicing Vancouver homes since 1999, Carrier, Lennox, Bryant and York have produced the most reliable mid-to-high-efficiency furnaces with the best parts availability. Goodman and Rheem offer strong value at lower price points.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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