🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Heat Pump (Hybrid) Water Heater Installation in Vancouver

Heat Pump (Hybrid) Water Heater Installation in Metro Vancouver. CANRO: licensed boiler & gas technicians since 1999, upfront pricing. Call (604) 359-1081.

★ 4.9/5 · 85+ reviews✅ Licensed & insured💰 Rebates & financing👨‍🔨 Since 1999

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

A heat pump water heater — also called a hybrid water heater — is the most efficient, most rebate-friendly way to heat water in a BC home. CANRO installs them right. CANRO Heating & Cooling has installed and serviced residential water heaters across Greater Vancouver since 1999. Call (604) 359-1081 or request a free quote.

A heat pump water heater (the same thing as a hybrid water heater) heats your water by moving heat from the surrounding air, using about a third of the energy of a standard electric tank. That efficiency unlocks the largest FortisBC/CleanBC water-heater rebates. CANRO installs heat pump water heaters — Rheem ProTerra, AO Smith, Bradford White and more — for Greater Vancouver homeowners, including the popular 40-gallon size.

Free heat pump water heater quotes. Rebate paperwork handled. Licensed install.

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What proper installation requires

A heat pump water heater isn’t a like-for-like tank swap. It needs a dedicated 240V electric circuit, a condensate drain, and enough surrounding air (a utility room, garage or basement, or simple ducting) to draw heat from. CANRO’s licensed technicians and electricians handle the electrical, condensate and water connections to code, then commission and register the unit for your rebate.

Brands & sizes we install

We install the leading heat pump (hybrid) water heaters — including the Rheem ProTerra — in sizes from 40 gallon (smaller homes, condos) up to 80 gallon (larger families). We size it to your real demand so it never runs short.

Local installer & contractor, free estimate

CANRO is a local, licensed Greater Vancouver water-heater contractor since 1999. We give you a free, upfront written estimate, install cleanly, and handle the rebate. Compare options first: electric tank vs heat pump and vs gas tankless.

Please don’t DIY this. A heat pump (hybrid) water heater combines a 240V electrical supply, a sealed refrigerant circuit and pressurised hot water. Don’t open the unit, touch the wiring or breaker, handle refrigerant, or alter the tank connections. Safe homeowner steps are simple: keep the air intake and filter area clear, make sure the condensate drain isn’t blocked, and check the breaker is on. Anything more — including the electrical hookup — needs a licensed technician. Call (604) 359-1081.

FortisBC & CleanBC rebates — this is the big one

Heat pump (hybrid) water heaters — including the Rheem ProTerra — qualify for the largest residential water-heater rebates in BC, because they use roughly a third of the energy of a standard electric tank. Depending on your home and equipment, that can include FortisBC and CleanBC Better Homes incentives, and rebates often stack with other upgrades. CANRO confirms exactly what you qualify for and files the paperwork. See heat pump water heater rebates in BC →

Why a licensed installer — not DIY

A heat pump water heater is part appliance, part HVAC system: it needs a dedicated 240V circuit, a sealed refrigerant system, a condensate drain, enough surrounding air (or ducting) to pull heat from, and correct placement for our climate. A licensed CANRO technician sizes it, handles the electrical and condensate to code, commissions it for the rebate, and makes sure it actually performs in your space — not just bolts it in. DIY or unlicensed work risks safety, your warranty, and your rebate eligibility.

Why homeowners trust CANRO with water heaters

  • Since 1999. 25+ years installing and servicing residential water heaters — tank, tankless and now heat pump (hybrid) — across Metro Vancouver.
  • Licensed & insured. TSBC gas-fitting (LGA0043870) and boiler (LBP0046450) licences, Red Seal mechanics, refrigerant-certified technicians, and licensed electrical for the 240V hookup — plus full WorkSafeBC coverage.
  • Permits & code-compliant work. We pull the permits required and install to code — electrical, water and condensate.
  • Rebate guidance. Heat pump water heaters qualify for the largest FortisBC and CleanBC water-heater rebates — we confirm eligibility and handle the paperwork.
  • 4.9★ from 85+ Google reviews. Read our reviews — our own technicians, never subcontractors.
  • Upfront, written pricing and flexible financing.

Our Greater Vancouver service area

CANRO serves residential boiler customers across Metro Vancouver — Vancouver, Burnaby, Richmond, New Westminster, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Port Moody, Surrey, Delta, Langley, White Rock, Maple Ridge, Abbotsford and Chilliwack. Local, TSBC-licensed technicians who know BC homes, BC gas code and BC rebate programs.

Frequently asked questions

Is a heat pump water heater the same as a hybrid water heater?

Yes — they’re the same product. “Hybrid” refers to the heat pump plus electric backup. Both terms describe the efficient unit we install.

How much does heat pump water heater installation cost in Vancouver?

It depends on size, your electrical, and placement — and rebates offset a large share. See our cost guide; we quote yours in writing.

Do heat pump water heaters qualify for FortisBC rebates?

Yes — they qualify for the largest residential water-heater rebates in BC. We confirm eligibility and file the paperwork.

Will a 40-gallon heat pump water heater be enough?

For smaller homes and condos, usually yes. Larger families do better with 50–80 gallon. We size it to your hot-water demand.

Where can a heat pump water heater be installed?

Anywhere with enough air volume (or ducting), a 240V circuit and a condensate drain — commonly a garage, utility room or basement. We assess your space.

Related boiler help

Book a licensed boiler technician

Don’t risk a gas appliance — let a licensed CANRO technician diagnose your heat pump water heater safely and quote any work upfront. Call (604) 359-1081 or book online. Same-day diagnostics when our schedule allows; serving Greater Vancouver since 1999.

CANRO Heating & Cooling — TSBC gas LGA0043870 · boiler LBP0046450 · refrigerant-certified · licensed electrical · WorkSafeBC insured · 4.9★/85+ reviews · serving Metro Vancouver since 1999.

Good to know

Frequently asked questions

Is a heat pump worth it in Vancouver?
Yes. Vancouver's mild winters (average lows above -5°C) are ideal for cold-climate heat pumps. A properly sized modern heat pump can cover 100% of heating and cooling for most homes, cut heating bills by 30–60% versus electric baseboards or oil, and qualifies for combined BC Hydro, FortisBC and federal rebates.
What rebates are available for heat pumps in BC?
Review current Better Homes BC and utility program requirements for your property and equipment before installation. Amounts, application steps and permitted combinations vary. The Canada Greener Homes Grant and Loan are closed to new applications; previously approved applicants should follow their own file requirements.
Should I get a ducted heat pump or ductless mini-split?
If you already have ductwork from a furnace, a ducted central heat pump is usually the better choice for whole-home comfort. Ductless mini-splits are ideal for additions, suites, garage conversions, and homes without ducts (radiant heated houses).
How long does a heat pump last?
A modern heat pump installed by a qualified contractor typically lasts 15–20 years. Annual maintenance, regular filter changes and keeping the outdoor coil clear of leaves and debris all extend service life.
Do heat pumps work in cold weather?
Modern cold-climate heat pumps from Mitsubishi, Daikin, Carrier, Lennox and Bosch maintain rated capacity down to -15°C and continue producing heat (at reduced capacity) down to -25°C — far colder than Metro Vancouver ever gets.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Heat pump water heater vs standard water heater
A heat pump water heater moves heat from the surrounding air into your tank instead of generating it directly, so it typically uses significantly less electricity than a standard electric or gas tank over its lifespan, though upfront cost is higher. A heat pump unit also cools and dehumidifies the space it sits in (best suited to a garage, basement, or utility room with adequate air volume), while a standard tank has no climate impact on its surroundings. Standard tanks recover hot water faster and cost less to install, but run continuously on full-price energy. Given BC's electricity rates and available incentives like the Canada Greener Homes Loan, OHPA, and FortisBC or BC Hydro programs, many Vancouver homeowners find the heat pump option pays back its higher installation price over several years of lower operating costs. CANRO's Red Seal technicians can assess your space and usage to confirm which type fits your home. Call (604) 359-1081 for a same-day response quote.
Keep reading

Related heat pump & hybrid water heaters articles

Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review

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25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.

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