🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Hvac not igniting

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Hvac not igniting

Some of the problems that can arise with hvac systems are:

- Motor not starting

- Thermostats not working

- Resistors not responding properly

- Heating and cooling adjusting at different times despite the same settings being selected

The job of an HVAC technician is to work on heating and air conditioning units. Their duties include maintenance, repair, and replacement of the components in these systems.

The service technicians often have to be extremely careful when working on electronics, as they must ensure that the unit will still be functional after their inspection. They use specialized tools, such as multimeters and voltmeters, to measure electrical currents to stop power from travelling inappropriately.

There are many reasons for this HVAC not igniting.

There is a chance that the gas or electricity supply has been turned off.

The igniter is faulty.

There is no gas or electricity supply in the area.

Your circuit breaker has tripped and needs to be reset.

The circuit breaker on your HVAC unit has tripped and needs to be reset as well.

"Inspections, Installations, Repairs & Maintenance"

Expert insights: HVAC systems in Metro Vancouver

If you are considering HVAC systems, this guide walks through the key technical and practical points specific to Metro Vancouver. CANRO Heating & Cooling provides complete HVAC services across Metro Vancouver — heating, cooling, ventilation and hot water — for residential homes, condos with strata systems, townhouses and small commercial buildings.

Metro Vancouver's housing stock ranges from early-1900s character homes with hydronic radiator systems to modern condos with combi boilers — equipment selection and serviceability vary dramatically by housing era. CANRO has worked with HVAC system systems across Metro Vancouver since 1999, including installations and service calls in Thompson, Kerrisdale, South Surrey and Fleetwood.

Technical considerations for HVAC systems in Metro Vancouver

Sizing. Right-sized HVAC equipment delivers comfort, efficiency, and long lifespan. Over-sized equipment short-cycles; under-sized equipment runs constantly and fails early.

Lifespan. Most modern HVAC equipment lasts 12-20 years in Vancouver's mild climate. Annual maintenance is the single biggest factor in extending lifespan and preventing emergency failures.

Warning signs. Common HVAC warning signs: rising energy bills, uneven heating/cooling, unusual noises, persistent error codes, frequent on-off cycling, or visible condensation on registers.

What CANRO checks during a HVAC system service

  • Full system safety inspection
  • Annual maintenance per equipment type
  • Combustion analysis on gas-fired appliances
  • Refrigerant check on heat pumps and A/C
  • Filter and airflow verification
  • Thermostat operation test
  • Written report with recommendations

Why Metro Vancouver homeowners choose CANRO for HVAC system work

  • Founded 1999 — over 25 years of an HVAC system installations and service calls in Metro Vancouver
  • 4.9-star rating from 85+ verified Google reviews
  • Direct workers, no subcontractors — the tech who installs your system is the one who answers when you call back
  • Free written estimates on installations; transparent diagnostic fee on repairs (credited toward the repair if you proceed)
  • TSBC-licensed gas fitter, Red Seal HVAC, WorkSafeBC and liability insured
  • Permits filed and inspected on every gas-appliance install (BC Code-compliant)
  • Brand specialist coverage: Viessmann, IBC, Baxi, Laars, Weil-McLain, Navien, Rinnai, Bradford White, Carrier, Lennox, Bryant, Goodman, Mitsubishi, Daikin, Bosch and more

Hvac system FAQs

How long does HVAC equipment last in Metro Vancouver?

Typical service life with annual maintenance: gas furnace 15-20 years, gas boiler 15-20 years (cast-iron 25-30), heat pump 15-20 years, central A/C 12-15 years, hot-water tank 8-12 years, tankless water heater 18-22 years, gas fireplace 20-30 years.

What HVAC services do you offer?

CANRO provides installation, repair, annual servicing and parts replacement for boilers, gas furnaces, heat pumps, hot-water tanks, tankless water heaters, gas fireplaces, central air conditioning, ductless mini-splits and gas-fitting services across Metro Vancouver.

How do I know when to repair vs replace HVAC equipment?

General rule: if the equipment is more than 75% of its expected life AND the repair cost is more than 50% of replacement, replacement is usually the better investment because new high-efficiency equipment pays back the difference in energy savings over 5-10 years.

Do you service strata buildings and condos in Vancouver?

Yes. CANRO works with stratas across Metro Vancouver on common-area HVAC (boilers, makeup-air units, A/C towers) and in-suite systems. We provide signed work orders and detailed invoicing suitable for strata reporting and reserve-fund planning.

Are your technicians licensed and insured?

Yes. CANRO holds a TSBC Class-A gas-fitting licence, our technicians are Red Seal certified for HVAC, and we carry full liability insurance plus WorkSafeBC coverage.

How often should HVAC equipment be serviced?

Annual servicing is recommended for every gas-fired appliance (furnace, boiler, hot-water tank, fireplace) and every cooling system (A/C, heat pump). Annual maintenance is also required to keep most manufacturer warranties valid.

Book HVAC system service in Metro Vancouver

To book HVAC system service or get a free written quote for installation, call CANRO at (604) 359-1081 or email info@canroheat.ca. We service all of Metro Vancouver including Thompson, Kerrisdale, South Surrey and Fleetwood.

This guide was written by the CANRO Heating & Cooling team based on 25+ years of HVAC system installation, repair and annual service work across Metro Vancouver. Last reviewed May 2026.

Good to know

Frequently asked questions

What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form. Provide the address, equipment and symptoms so CANRO can confirm the service scope and current appointment availability.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
A qualifying heat-pump project may be eligible under current BC programs. Check the program requirements, equipment and any required pre-approval before installation. The Canada Greener Homes Grant and Loan are closed to new applications. The program administrator determines eligibility and funding.
How quickly can you replace a broken hot water tank?
Contact CANRO with the equipment details and whether there is active leaking or no hot water. Timing depends on assessment, equipment availability, access and the required work; confirm scheduling when booking.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.
Keep reading

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Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review

Need heat, hot water or cooling? Talk to a real technician today.

25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.

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