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Metro Vancouver HVAC · Since 1999

Indirect Water Heaters Explained

An indirect water heater is a storage tank with no burner of its own, kept hot by circulating water from the home's gas boiler through an internal coil.

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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Quick answer

An indirect water heater is an insulated storage tank that holds domestic hot water and contains a heat exchanger coil, through which hot water from the home's gas space-heating boiler circulates to keep the stored water at temperature. It has no burner, gas connection, or flue of its own, relying entirely on the boiler as its heat source. This makes it a natural pairing for homes that already have, or are installing, a gas boiler for space heating, since one heat source then handles both jobs. It suits Metro Vancouver homes with radiant or hydronic heating where a boiler is already central to the mechanical system.

Need a licensed gas fitter for your hot water / boiler? Call CANRO at (604) 359-1081 — residential natural-gas heating and hot water across Metro Vancouver since 1999.

How the coil and tank actually work together

Inside an indirect water heater, a coiled heat exchanger sits submerged in the stored domestic water. The home's boiler circulates its own heating water through that coil whenever the tank calls for heat, transferring warmth into the surrounding domestic water without the two water supplies ever mixing. Once the tank reaches its set temperature, a control shuts off circulation to the coil until the tank cools enough to call for heat again, similar in concept to how a thermostat cycles a furnace, just applied to stored water instead of room air.

Because the transfer happens through a sealed coil, the boiler's heating water, which may include additives depending on the system, stays completely separate from the domestic water that comes out of your tap.

Why this pairs naturally with a boiler-heated home

Many Metro Vancouver homes with hydronic baseboard, radiator, or in-floor radiant heating already have a gas boiler as the central heat source for the house. Adding an indirect tank to that same boiler means the household gets domestic hot water without installing a second combustion appliance, a second vent, or a second gas connection. For homes without a boiler already, such as those with a furnace and separate water heater, installing a boiler purely to add an indirect tank is a bigger step and usually only makes sense alongside a broader heating system change.

What makes an indirect tank different from other water heaters

FeatureIndirect tankStandalone gas water heaterTankless
Own burnerNoYesYes
Own ventNoYesYes
Stored hot water reserveYesYesNo, heats on demand
Depends on another applianceYes, the boilerNoNo

Sizing and priority control basics

An indirect tank needs to be sized to the household's hot water demand, and the boiler needs enough spare capacity to recover the tank's temperature promptly even while also serving space heating. Many systems use a priority control that temporarily favours the indirect tank over space heating for the few minutes it takes to reheat, since hot water demand is usually short and urgent while a brief pause in space heating during a reheat cycle is rarely noticeable. This priority logic and the boiler's overall sizing are things a licensed technician works out based on the specific home, not a generic formula.

Is an indirect tank the right fit for your home

  • You already have, or are installing, a gas boiler for space heating
  • You want one heat source serving both heating and hot water rather than two separate combustion appliances
  • You have enough mechanical room floor space for a storage tank alongside the boiler
  • You are comfortable with hot water being dependent on the boiler staying operational

If any of these do not fit your home, a standalone gas water heater or a tankless unit may be a better match, and a technician can walk through the trade-offs during an in-home assessment.

Safety note

If you ever smell gas near a boiler, water heater, or vent, do not investigate further: leave the home first, then call FortisBC at 1-800-663-9911. Combustion appliances should only be serviced by a Technical Safety BC licensed gas fitter.

Frequently asked questions

Does an indirect water heater burn its own gas?

No, it has no burner at all; it is heated entirely by circulating hot water from the home's gas boiler through an internal coil.

Can any gas boiler be paired with an indirect tank?

Most boilers can be paired with an indirect tank if they have enough spare heating capacity, which a technician needs to confirm before installation.

How is an indirect tank different from a regular gas storage water heater?

A regular gas water heater has its own burner and vent and operates independently, while an indirect tank has neither and relies entirely on the boiler.

Do I need a boiler installed just to get an indirect tank?

Yes, an indirect tank cannot function without a boiler as its heat source, so if you do not already have one, this is not a standalone option.

Is an indirect tank a good fit for a home with in-floor radiant heat?

Often yes, since homes with radiant heating already have a boiler as the central heat source, making an indirect tank a natural addition.

What size indirect tank does my home need?

Sizing depends on household hot water demand and boiler capacity, and should be assessed by a licensed technician rather than estimated generically.

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Good to know

Frequently asked questions

How long does a hot water tank last?
A standard gas or electric storage tank lasts 8–12 years. A high-quality tank with annual anode rod inspection can reach 15 years. Tankless water heaters typically last 18–22 years when descaled annually in Metro Vancouver's moderately hard water.
Should I switch to a tankless water heater?
Tankless makes sense if you have high demand (large family, multiple bathrooms running at once), want to free up floor space, or value endless hot water. Upfront cost is higher ($3,500–$6,000 installed vs $1,800–$3,200 for a tank) but operating cost is 25–40% lower for gas tankless.
My hot water tank is leaking — is it an emergency?
If the leak is from the tank body itself (not a valve or fitting), the tank is at end of life and needs replacement, usually within 24–48 hours before it floods. Shut off the water supply and gas/electric to the tank and call us.
What brands of water heaters do you install?
We install and service Bradford White, Rheem, AO Smith, John Wood, Giant, GSW for storage tanks; and Navien, Rinnai, Noritz, Bosch and Rheem for tankless units.
Can I install a water heater myself?
In BC, gas water heater installations must be performed by a TSBC-licensed gas fitter and are subject to permit and inspection. Electric tanks require a licensed electrician for the connection. CANRO handles permits as part of every installation.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

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