🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Laars MagnaTherm Boiler Service in Greater Vancouver

CANRO Heating & Cooling services Laars MagnaTherm condensing commercial boilers across Greater Vancouver — repair, parts replacement, maintenance and full replacement by licensed gasfitters.

★ 4.9/5 · 85+ reviews✅ Licensed & insured💰 Rebates & financing👨‍🔨 Since 1999

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Quick answer: CANRO Heating & Cooling, based in Burnaby, services Laars MagnaTherm condensing boilers throughout Greater Vancouver. Our Technical Safety BC licensed gasfitters (LGA0043870) and boiler technicians (LBP0046450) handle MagnaTherm diagnostics, repairs, parts replacement, annual maintenance and full replacements in commercial buildings, multi-unit properties and mechanical rooms. Call (604) 359-1081 for a diagnostic visit and a free written quote.

Want a straight answer for your home? Call (604) 359-1081 or request a free written quote.

What Is the Laars MagnaTherm?

The Laars MagnaTherm is a high-efficiency condensing boiler built for commercial and light-commercial hydronic heating. In Metro Vancouver you will find MagnaTherm boilers in the mechanical rooms of stratas and apartment buildings, schools, care facilities, retail plazas and office buildings — anywhere a large volume of hot water needs to be moved through a hydronic loop reliably. It is a fully modulating, sealed-combustion appliance in the condensing, mid-90s AFUE-class efficiency range, designed to track a building's actual heating load rather than short-cycling at full fire.

Because the MagnaTherm is commercial-grade equipment, it demands commercial-grade service. Combustion setup, venting, gas supply sizing, condensate handling and control integration are all more involved than on a residential wall-hung boiler. CANRO Heating & Cooling is an independent licensed contractor — we are not a factory outlet and do not claim to be — and our Red Seal certified, Technical Safety BC licensed gasfitters have serviced hydronic equipment across Greater Vancouver since 1999. That combination of licensing and hands-on hydronic experience is exactly what MagnaTherm owners and building managers need.

MagnaTherm boilers are hot-water (hydronic) boilers. If your building runs a MagnaTherm, it is typically feeding heating loops, air handlers, in-floor systems, snow-melt zones or an indirect domestic hot water arrangement. When it goes down in a January cold snap, an entire building feels it — which is why we prioritize commercial boiler calls and offer same-day and after-hours response across Metro Vancouver.

Signs Your MagnaTherm Needs Professional Attention

Commercial condensing boilers rarely fail without warning. Building operators and strata caretakers usually notice one or more of these symptoms before a full shutdown:

  • Lockouts or fault messages on the boiler control display that recur after resetting
  • Repeated ignition failures — the boiler tries to light, fails, and retries
  • Supply water temperature that cannot hold setpoint during cold weather
  • Short-cycling: the boiler fires and shuts down in rapid succession
  • Unusual combustion noise — rumbling, whistling or resonance from the burner or fan
  • Condensate leaks, standing water or corrosion staining around the base of the unit
  • Rising gas consumption without a matching increase in heating demand
  • Tenant or resident complaints about cool suites or lukewarm hot water
  • Tripped low-water cutoffs, pressure relief valve discharge or falling system pressure

Any of these is a reason to book a diagnostic visit. On commercial equipment, running a boiler through repeated fault resets without addressing the root cause is how a minor sensor or ignition issue turns into heat-exchanger damage — the most expensive failure a condensing boiler can have.

MagnaTherm Repair and Diagnostics in Metro Vancouver

CANRO's repair process for MagnaTherm boilers starts with the control history. Modern Laars controls log fault events, and reading that history alongside live combustion data tells us far more than the symptom alone. A typical diagnostic visit includes:

  • Reviewing the fault and lockout history on the boiler control
  • Combustion analysis with a calibrated analyzer to verify gas/air ratio across the firing range
  • Checking gas supply pressure — static and under load — at the boiler and, where relevant, upstream regulators
  • Inspecting ignition components, flame signal strength and safety circuits
  • Verifying flow: circulator operation, isolation valves, strainers and system pressure
  • Checking venting and combustion-air intake for blockage, sag or condensate pooling
  • Inspecting the condensate trap, neutralizer and drain path

Once we identify the cause, you get a free written quote before any repair work proceeds. We carry out repairs under our Technical Safety BC gas licence, pull permits where the scope requires them, and document what was done — the paper trail that stratas, property managers and commercial owners need for their records.

Common MagnaTherm Fault Behaviour

Rather than guessing at code numbers, it is more useful to know the fault families we see on condensing commercial boilers like the MagnaTherm in Greater Vancouver:

Fault behaviourTypical underlying causes
Ignition failure / flame loss lockoutsWorn ignitor or flame sensor, poor gas pressure, gas valve issues, combustion drift
High-limit or temperature faultsLow flow through the boiler, failed circulator, closed valve, scaled heat exchanger, faulty sensor
Blower or fan faultsCombustion fan wear, blocked intake or vent, pressure-switch or fan-feedback problems
Low water / pressure faultsSystem leaks, failed fill valve, waterlogged expansion tank, PRV discharge
Condensate faults or water at the baseBlocked condensate trap or neutralizer, frozen exterior condensate line during cold snaps
Sensor or control faultsFailed supply/return/outdoor sensors, wiring faults, control board problems

Metro Vancouver adds its own twists: long damp winters keep condensing boilers condensing heavily for months, so condensate traps and neutralizers clog faster than in dry climates, and the handful of hard freezes each winter is exactly when marginal condensate drains and vent terminations fail. We check these local weak points on every service call.

MagnaTherm Parts Replacement

A well-maintained MagnaTherm can deliver a long service life, but individual components wear out on their own schedules. CANRO sources and replaces the full range of MagnaTherm-compatible parts for buildings across Metro Vancouver:

  • Gas valves and gas train components
  • Ignitors, spark electrodes and flame sensors
  • Combustion fans and blower assemblies
  • Heat exchangers, gaskets and burner components
  • Circulator pumps — boiler pumps and system/zone circulators
  • Pressure relief valves (PRVs) and low-water cutoffs
  • Expansion tanks and air separators
  • Supply, return and outdoor reset sensors
  • Control boards, displays and wiring harnesses
  • Condensate traps, neutralizer kits and drain components

Parts availability in Metro Vancouver is generally good for Laars commercial equipment: common wear items such as ignition components, sensors and gaskets are usually stocked or available quickly through Lower Mainland hydronic suppliers, while larger assemblies like heat exchangers or complete gas valves may need to be ordered in. When a part must be ordered, we tell you the realistic timeline up front and, where safe and practical, keep the system running or staged in the meantime.

We do not quote parts prices over the phone, because on commercial equipment the correct part depends on the exact model and vintage. Every parts replacement starts with a diagnostic visit and ends with a free written quote — you approve the price before we install anything.

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MagnaTherm Installation and Replacement

Installing or replacing a MagnaTherm in a Metro Vancouver mechanical room is an engineering exercise, not a swap. CANRO's licensed gasfitters and boiler technicians handle the full scope:

  • Site assessment: heating load, existing piping, pump arrangement and control strategy
  • Gas supply verification — commercial condensing boilers need correctly sized gas lines and stable pressure
  • Venting design suited to BC's wet climate: correct materials, slope back to the boiler, and terminations placed to avoid recirculation and ice
  • Condensate management: trapping, neutralization before discharge, and freeze protection on any exterior runs
  • Hydronic integration: primary/secondary piping where appropriate, air and dirt separation, expansion sizing
  • Technical Safety BC gas permit, installation to code, and commissioning with a combustion analyzer
  • Handover documentation for owners, stratas and property managers

If your existing boiler is an older mid-efficiency commercial unit, replacing it with a condensing boiler like the MagnaTherm usually means changes to venting and the addition of condensate handling — items that cheap quotes often omit and that cause problems later. Our quotes spell out the complete scope in writing so there are no surprises at commissioning.

As a reference point, residential-scale boiler installations in Greater Vancouver typically run $6,500–$14,000+ and replacements $7,500–$15,000+. Commercial MagnaTherm projects vary too much in size and scope for a standard range, so we quote them individually after a site visit — the assessment and the written quote are free.

Annual Maintenance for MagnaTherm Boilers

Condensing commercial boilers reward maintenance more than almost any other mechanical equipment. A MagnaTherm that gets an annual (or, for heavily loaded buildings, semi-annual) tune-up burns less gas, faults less often and protects its heat exchanger. CANRO's maintenance visit includes:

  • Combustion analysis and adjustment across the firing range
  • Inspection and cleaning of the burner and heat exchanger as needed
  • Cleaning the condensate trap and checking/recharging the neutralizer
  • Testing ignition components and flame signal
  • Verifying safety devices: high limits, low-water cutoff, pressure relief valve
  • Checking system pressure, expansion tank charge and glycol condition where applicable
  • Inspecting venting and combustion-air intake end to end
  • Reviewing control settings, outdoor reset curves and fault history
  • A written condition report for your building records

For stratas and property managers we schedule maintenance in late summer or early fall, before the first cold snap loads the system — and before the seasonal service rush. Planned maintenance in September is far cheaper than an emergency call in the first week of a December freeze.

Cost Guidance: What MagnaTherm Service Costs in Greater Vancouver

We keep pricing simple and honest. For repairs and parts replacement on MagnaTherm boilers, we do not publish flat dollar figures because commercial repairs vary enormously with the fault, the part and the mechanical room. Instead, every job starts with a diagnostic visit; you then receive a free written quote and nothing proceeds without your approval.

For installations, residential-scale boiler projects typically fall in the $6,500–$14,000+ range and replacements in the $7,500–$15,000+ range; commercial MagnaTherm installations and replacements are quoted individually after a free site assessment. Maintenance agreements for buildings with one or more commercial boilers are quoted based on equipment count and access — ask us for a written maintenance proposal.

Rebates and Financing

Several programs can reduce the cost of high-efficiency boiler work in BC, depending on the building type and project scope. The federal Canada Greener Homes Grant closed to new applicants in 2024, but the Canada Greener Homes Loan remains available for eligible home upgrades, and CleanBC and FortisBC run rebate programs that can apply to high-efficiency natural gas and hydronic equipment. Commercial and multi-unit buildings may qualify for separate FortisBC commercial efficiency programs.

Eligibility rules, program windows and amounts change, so we do not quote rebate dollar figures in advance. When we prepare your written quote, we identify which current programs your project may qualify for and what documentation the application needs — much of which comes from the licensed contractor doing the work.

Why Greater Vancouver Buildings Choose CANRO for Laars MagnaTherm Service

  • Technical Safety BC gas contractor licence LGA0043870 and boiler licence LBP0046450
  • Red Seal certified technicians; WorkSafeBC coverage and liability insurance
  • Independent licensed contractor — straight advice on repair versus replacement, with no quota to push new equipment
  • Serving Metro Vancouver since 1999, based at 7325 6th Street in Burnaby — central to Vancouver, Burnaby, New Westminster, Richmond, Coquitlam, Surrey, North Vancouver and the rest of the region
  • Same-day and after-hours response for no-heat calls in occupied buildings
  • Free written quotes after diagnosis — approved pricing before any work proceeds
  • 4.9-star rating from 85+ Google reviews

If your building's Laars MagnaTherm is faulting, underperforming or due for maintenance, call CANRO Heating & Cooling at (604) 359-1081 or email info@canroheat.ca. We will get a licensed gasfitter into your mechanical room, diagnose the issue properly and put the fix in writing.

⚠️ Safety note: If you smell gas anywhere near your boiler or mechanical room, do not operate switches or equipment — leave the building, call FortisBC's emergency line at 1-800-663-9911 from a safe location, and then call CANRO at (604) 359-1081 once the area is declared safe.

Frequently asked questions

Does CANRO service Laars MagnaTherm commercial boilers?
Yes. CANRO's Technical Safety BC licensed gasfitters (LGA0043870) and boiler technicians (LBP0046450) diagnose, repair, maintain and replace Laars MagnaTherm condensing boilers in commercial buildings, stratas and multi-unit properties across Greater Vancouver. We are an independent licensed contractor, not a factory outlet.
My MagnaTherm keeps locking out. Should I just keep resetting it?
No. A lockout is the control protecting the boiler from an unsafe or abnormal condition. One reset to confirm the fault is reasonable; repeated resetting without diagnosis can turn a minor ignition or sensor issue into heat-exchanger damage. Book a diagnostic visit and let us read the fault history and combustion data.
Are Laars MagnaTherm parts available in Metro Vancouver?
Common wear items — ignition components, flame sensors, gaskets, sensors and many pumps — are generally stocked or quickly available through Lower Mainland hydronic suppliers. Larger assemblies such as heat exchangers or complete gas valves may need to be ordered. We confirm availability and give you a realistic timeline with your written quote.
How much does a MagnaTherm repair cost?
We do not quote repair prices over the phone because commercial boiler repairs vary widely with the fault and the part. Every repair starts with a diagnostic visit, after which you receive a free written quote. No work proceeds without your approval.
How often should a commercial condensing boiler be serviced in Vancouver?
At least annually, and semi-annually for heavily loaded buildings. Metro Vancouver's long, damp heating season keeps condensing boilers condensing for months, so condensate traps and neutralizers need regular attention. We recommend scheduling maintenance in late summer or early fall, before cold-snap demand hits.
Do you offer same-day service if our building loses heat?
Yes. We prioritize no-heat calls in occupied buildings and offer same-day and after-hours response across Greater Vancouver from our Burnaby base. Call (604) 359-1081 and we will dispatch a licensed gasfitter.
Do MagnaTherm replacements need permits in BC?
Yes. Gas boiler installation and replacement work in BC requires a Technical Safety BC gas permit and must be performed by a licensed gas contractor. CANRO pulls the required permits, installs to code and commissions the boiler with a combustion analyzer, then provides documentation for your building records.
Are there rebates for replacing an old commercial boiler with a high-efficiency unit?
Possibly. The federal Greener Homes Grant closed in 2024, but the Greener Homes Loan, CleanBC programs and FortisBC rebate programs — including FortisBC's commercial efficiency offerings — may apply depending on your building and project. We identify eligible programs and supply the contractor documentation when we prepare your quote.

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Reviewed by the CANRO Heating & Cooling service team — July 06, 2026. Technical Safety BC gas licence LGA0043870 · boiler licence LBP0046450 · Red Seal certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · serving Metro Vancouver since 1999 · (604) 359-1081.

Good to know

Frequently asked questions

How often should a boiler be serviced?
Annual servicing is recommended for all residential boilers. CANRO's annual service includes combustion analysis, heat exchanger inspection, expansion tank pressure check, condensate trap cleaning, and a full safety check. Annual maintenance is also required to keep most manufacturer warranties valid.
How much does a new boiler cost in Vancouver?
A typical residential high-efficiency gas boiler in Metro Vancouver costs $7,500–$15,000 installed, depending on size, brand, and whether the system is heating only or a combi unit that also handles hot water. CANRO provides a free written quote with three options at different price points.
How long does a boiler last?
A well-maintained cast-iron boiler can last 25–30 years, a modern high-efficiency condensing boiler typically lasts 15–20 years, and a combi boiler 12–18 years. Annual servicing has the single biggest impact on lifespan.
My boiler is making a banging or kettling noise. Is that dangerous?
Kettling (a banging or whistling sound) is usually caused by limescale build-up on the heat exchanger and is a sign the system is overheating in localised spots. It will not always cause immediate failure but it shortens the life of the boiler and should be addressed within a few weeks.
Do you service Viessmann, IBC, Baxi, Laars, and Weil-McLain boilers?
Yes. CANRO is one of the few HVAC companies in the Lower Mainland with deep experience on European and high-end North American boilers including Viessmann, IBC, Baxi, Laars, Weil-McLain, NTI, Navien and Rinnai. We carry common parts in the truck.
Should I repair or replace my old boiler?
A useful rule: if the boiler is more than 15 years old and the repair cost is more than 50% of replacement, replacement is the better investment. CANRO will give you both a repair quote and a replacement quote and let you decide.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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What Metro Vancouver homeowners say

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85+ verified Google reviews
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“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
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“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
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“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
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