🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Lennox Heat Pump Installation Experts in Vancouver BC

Licensed, Red Seal technicians — same-day response across Metro Vancouver. Call (604) 359-1081 or request a free quote.

★ 4.9/5 · 85+ reviews✅ Licensed & insured💰 Rebates & financing👨‍🔨 Since 1999

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Lennox Heat Pump Installation Experts in Vancouver BC

When it comes to reliable and efficient heating and cooling solutions, Lennox heat pumps offer unmatched performance, and CANRO Heating & Cooling is the go-to expert for professional installation in Vancouver, BC. With decades of experience, a team of certified technicians, and an unwavering commitment to excellence, we ensure your Lennox heat pump is installed to deliver peak performance, energy efficiency, and longevity. Whether you're upgrading your existing system or installing a new one, our team is dedicated to providing top-notch service tailored to your unique needs. Our dedication to quality service has made us a trusted name for both residential and commercial HVAC needs throughout the region.

Why Choose Lennox Heat Pumps for Your Home or Business?

Lennox heat pumps are designed to provide year-round comfort with superior energy efficiency, quiet operation, and advanced technology. As an authorized dealer and certified service provider for Lennox, CANRO Heating & Cooling ensures you receive genuine products backed by expert installation. Here are the standout features of Lennox heat pumps:
  • Energy Efficiency: Lennox heat pumps are built to reduce energy consumption significantly, helping homeowners and businesses save on utility bills while minimizing their carbon footprint. Models like the XP25 and XP21 are among the most efficient heat pumps available today. These systems are ideal for reducing energy consumption without sacrificing comfort.
  • Quiet Operation: Advanced engineering ensures whisper-quiet performance, making Lennox systems ideal for any setting where noise reduction is essential, from residential neighborhoods to office spaces. The Dave Lennox Signature® Collection is renowned for its ultra-quiet operation.
  • Smart Connectivity: Many Lennox heat pumps feature Wi-Fi-enabled thermostats that integrate seamlessly with smart home systems, offering unparalleled convenience and control over your indoor climate. Remote access allows you to monitor and adjust settings from anywhere, ensuring your home remains comfortable while optimizing energy usage.
  • Durability and Reliability: With robust construction and high-quality components, Lennox heat pumps are built to withstand extreme weather conditions and deliver consistent performance over the years. Their longevity and reliability make them a wise investment for any property.
  • Environmental Sustainability: By using renewable energy sources for heating and cooling, Lennox heat pumps contribute to a greener future without compromising on comfort or efficiency. Their innovative designs align with environmentally conscious living and energy-saving goals.

Expert Installation for All Lennox Models and Series

At CANRO Heating & Cooling, we specialize in installing a wide range of Lennox heat pumps, ensuring every client’s unique needs are met. The Lennox lineup includes:
  • Dave Lennox Signature® Collection:
    • XP25: Featuring variable-capacity operation for the ultimate in energy efficiency and precise temperature control. This model ensures consistent comfort by adjusting output to match your home’s needs exactly.
    • XP21: A two-stage heat pump that offers superior humidity control and ultra-quiet performance, perfect for those who prioritize comfort and tranquility in their indoor spaces.
  • Elite® Series:
    • XP20: Equipped with a variable-speed compressor, this model ensures optimal energy savings and consistent indoor temperatures. Its innovative design makes it a top choice for homeowners seeking a balance between performance and value.
    • XP16: Known for its high efficiency, the XP16 is an excellent choice for homes and businesses alike, delivering year-round comfort with lower energy costs.
  • Merit® Series:
    • ML16XP1: A single-stage heat pump designed for reliable operation and cost-effective energy efficiency, ideal for budget-conscious customers who still want excellent performance.
    • ML14XP1: This economical model delivers dependable heating and cooling without compromising on quality or durability, making it an excellent entry-level option.
Our technicians are well-versed in the features, benefits, and installation requirements of each Lennox model. Whether you’re looking for a high-end system with cutting-edge technology or a more economical solution, CANRO Heating & Cooling will ensure your heat pump is installed flawlessly. We provide tailored recommendations based on your property’s layout, energy needs, and budget, ensuring optimal performance and satisfaction.

Service Areas: Comprehensive Coverage Across Greater Vancouver

CANRO Heating & Cooling proudly serves clients throughout Greater Vancouver and beyond, delivering expert Lennox heat pump installation services to residential and commercial properties. Our comprehensive service areas include:
  • Vancouver: Covering all neighborhoods, including Downtown, Kitsilano, East Vancouver, and Mount Pleasant, we provide prompt, professional service tailored to each client’s needs. From single-family homes to apartment complexes, our expertise covers a wide range of property types.
  • Burnaby: From Metrotown to Brentwood and Edmonds, we offer expert installations for homes and businesses across Burnaby. Our familiarity with the area ensures fast and efficient service.
  • Richmond: Serving all corners of Richmond, including Steveston, Broadmoor, and Bridgeport, with reliable and efficient HVAC solutions. Our team understands the unique heating and cooling challenges of the region.
  • Coquitlam and Port Coquitlam: Ensuring optimal comfort and energy efficiency for clients in these vibrant and growing communities. We cater to both residential and commercial clients with customized solutions.
  • North Vancouver and West Vancouver: Specializing in high-quality installations for properties on the North Shore, from Lonsdale to Ambleside. Our services are designed to meet the specific needs of homes and businesses in these scenic areas.
  • Surrey and Delta: Providing comprehensive Lennox heat pump services across Surrey and Delta, including Newton, Guildford, and Ladner. Our expert team is committed to delivering exceptional results for every project.
  • Langley and Abbotsford: Meeting the heating and cooling needs of residents and businesses in Langley, Abbotsford, and surrounding areas with tailored solutions. Our services are trusted by property owners throughout these growing communities.
  • White Rock and Maple Ridge: Delivering expert installations and exceptional customer service to clients in White Rock and Maple Ridge. Whether you’re looking to upgrade your current system or install a new one, we have you covered.
  • Port Moody and New Westminster: Offering personalized HVAC services to properties of all sizes in these historic and picturesque areas. Our local expertise ensures effective and efficient solutions.

Why Choose CANRO Heating & Cooling for Lennox Heat Pump Installation?

CANRO Heating & Cooling is a trusted name in the HVAC industry, known for our professionalism, expertise, and customer-centric approach. Here’s why clients across Greater Vancouver rely on us for their Lennox heat pump installation needs:
  • Certified Technicians: Our team comprises Lennox-certified technicians with extensive training and experience, ensuring every installation meets the highest standards of quality and safety. Our dedication to ongoing education keeps us at the forefront of industry advancements.
  • Authorized Dealer: As an official Lennox dealer, we provide genuine products, comprehensive warranty support, and access to the latest heat pump models. This ensures peace of mind and long-term satisfaction.
  • Customized Solutions: We assess your property’s unique requirements and recommend the best Lennox model to suit your budget, energy goals, and comfort preferences. Every installation is tailored to deliver maximum efficiency and performance.
  • Transparent Pricing: Our upfront pricing structure ensures no hidden fees, giving you confidence and peace of mind throughout the project. We believe in building trust through honesty and integrity.
  • Exceptional Customer Support: From initial consultation to post-installation maintenance, we prioritize your satisfaction at every stage of the process. Our team is always available to address your questions and concerns.
  • same-day Availability: Our team is available around the clock to address any urgent HVAC needs or concerns. Whether it’s an emergency repair or a last-minute consultation, we’re here for you.

The Installation Process: Ensuring Perfection from Start to Finish

At CANRO Heating & Cooling, our installation process is designed to deliver seamless results, ensuring your Lennox heat pump operates at peak efficiency. Here’s what to expect:
  1. Initial Consultation: We begin by understanding your specific heating and cooling needs, preferences, and budget. Our team takes the time to discuss your options and answer any questions you may have.
  2. Site Assessment: Our technicians conduct a thorough evaluation of your property to determine the optimal placement for the heat pump unit. Proper placement is key to achieving maximum efficiency and comfort.
  3. System Selection: Based on your requirements, we help you choose the ideal Lennox model and series for your home or business. Our recommendations are backed by years of experience and industry knowledge.
  4. Professional Installation: Our certified technicians handle every aspect of the installation process, ensuring all components are properly connected and calibrated. Attention to detail ensures a flawless setup.
  5. System Testing and Calibration: We perform rigorous testing to verify the system’s performance, making any necessary adjustments for maximum efficiency. This step ensures your heat pump delivers optimal results from day one.
  6. Customer Orientation: We provide detailed instructions on how to operate and maintain your new heat pump, empowering you to get the most out of your investment. Our team is always available for follow-up support.

Schedule Your Lennox Heat Pump Installation Today

Experience unparalleled comfort and efficiency with a professionally installed Lennox heat pump from CANRO Heating & Cooling. Contact us today to schedule your service or request a free consultation. Our friendly team is here to answer your questions and guide you through every step of the process. Choose CANRO Heating & Cooling for your Lennox heat pump installation and discover why we’re Vancouver’s trusted HVAC experts. With our dedication to quality and customer satisfaction, you can rest assured your home or business will enjoy superior comfort for years to come.

Expert insights: Lennox heat pumps in Metro Vancouver

Below is a CANRO technician's perspective on heat pumps as they apply in Metro Vancouver: what to look for, what to avoid, and what to expect. Lennox is American (Iowa, 1895), best known for its SLP99V variable-capacity gas furnace (up to 99% AFUE) and the XC25 air conditioner. The brand's strengths are industry-leading variable-capacity modulation, premium build quality, top-rated for quiet operation.

Metro Vancouver's coastal climate brings salt-laden air to coastal neighbourhoods (Steveston, Tsawwassen, White Rock) that accelerates outdoor coil corrosion — an important factor in equipment selection and placement. CANRO has worked with Lennox systems across Metro Vancouver since 1999, from older retrofits in Whalley and Capilano to new builds in Edmonds and Steveston. Lennox is generally a strong fit for mid-to-upper Vancouver homes wanting maximum efficiency and the quietest possible system.

Technical considerations for heat pumps in Metro Vancouver

Sizing. Heat-pump sizing balances heating capacity at design temperature (often -10°C in Metro Van) against cooling load. Variable-capacity units handle both ends well — over-sizing for heating causes summer humidity problems.

Lifespan. A modern heat pump installed by a qualified contractor typically lasts 15-20 years. Annual maintenance, regular filter changes, and keeping the outdoor coil clear of leaves and debris all extend service life.

Warning signs. Heat-pump issues include short-cycling, refrigerant-charge problems (low cooling capacity), defrost-cycle faults, communicating-system errors, and ECM motor failures at 12+ years.

Common Lennox heat pump issues CANRO diagnoses

Over 25+ years of Lennox service calls across Metro Vancouver, the recurring issues we see are: flame-sensor fouling on older units, control-board failures on iComfort thermostats, blower-wheel ECM motor failures.

Parts availability. Lennox parts are dealer-network only — independent shops often struggle to source within 48 hours, but CANRO maintains a Lennox parts pipeline.

What CANRO checks during a heat pump service

  • Refrigerant charge measurement (superheat / subcool)
  • Outdoor coil clean
  • Indoor coil inspection (cleanliness, freeze indicators)
  • Reversing valve operation
  • Defrost cycle test
  • Condensate drain and pan inspection
  • Blower motor amp draw
  • Communicating-system fault history download
  • Filter check and airflow measurement

Why Metro Vancouver homeowners choose CANRO for heat pump work

  • Founded 1999 — over 25 years of a cold-climate heat pump installations and service calls in Metro Vancouver
  • 4.9-star rating from 85+ verified Google reviews
  • Direct workers, no subcontractors — the tech who installs your system is the one who answers when you call back
  • Free written estimates on installations; transparent diagnostic fee on repairs (credited toward the repair if you proceed)
  • TSBC-licensed gas fitter, Red Seal HVAC, WorkSafeBC and liability insured
  • Permits filed and inspected on every gas-appliance install (BC Code-compliant)
  • Brand specialist coverage: Viessmann, IBC, Baxi, Laars, Weil-McLain, Navien, Rinnai, Bradford White, Carrier, Lennox, Bryant, Goodman, Mitsubishi, Daikin, Bosch and more

Lennox Heat pump FAQs

Will a heat pump cool my home in summer?

Yes — every heat pump is also a fully functioning air conditioner. One unit replaces both a furnace and an A/C, saves floor space, and qualifies for rebates that a separate A/C alone would not.

What's the difference between SEER, HSPF, and HSPF2?

SEER measures cooling efficiency (higher is better, 16-22 typical); HSPF and the newer HSPF2 measure heating efficiency. For Vancouver, look for HSPF2 above 9.0 — that's the threshold for premium cold-climate performance and most rebate programs.

What rebates are available for heat pumps in Metro Vancouver (Lennox)?

Current heat-pump rebates can total $11,000+ for eligible Vancouver homeowners: up to $6,000 from CleanBC, up to $5,000 from federal Greener Homes, plus income-qualified top-ups. CANRO is a registered contractor and handles the paperwork end-to-end.

Will a heat pump work through a Vancouver (Lennox) winter?

Yes. Modern cold-climate heat pumps from Mitsubishi (H2i), Daikin (Aurora), Carrier (Greenspeed) and Lennox (XP25) maintain rated heating capacity down to -15°C and continue producing heat (at reduced capacity) down to -25°C — far colder than Metro Vancouver ever gets.

Ducted vs ductless heat pump — which is right for my home?

If you already have ductwork from a furnace, a ducted central heat pump is usually the better choice for whole-home comfort. Ductless mini-splits are ideal for additions, basement suites, garage conversions, and homes without ducts (radiant-heated houses).

How much does heat-pump installation cost in Metro Vancouver (Lennox)?

A whole-home ducted heat pump installation in Metro Vancouver typically costs $13,000-$22,000 before rebates. After stacking BC Hydro + FortisBC + federal rebates, eligible homeowners can see net costs of $5,000-$11,000.

Book Lennox heat pump service in Metro Vancouver

To book Lennox heat pump service or get a free written quote for installation, call CANRO at (604) 359-1081 or email info@canroheat.ca. We service all of Metro Vancouver including Whalley, Capilano, Edmonds and Steveston.

This guide was written by the CANRO Heating & Cooling team based on 25+ years of heat pump installation, repair and annual service work across Metro Vancouver. Last reviewed May 2026.

Good to know

Frequently asked questions

Is a heat pump worth it in Vancouver?
Yes. Vancouver's mild winters (average lows above -5°C) are ideal for cold-climate heat pumps. A properly sized modern heat pump can cover 100% of heating and cooling for most homes, cut heating bills by 30–60% versus electric baseboards or oil, and qualifies for combined BC Hydro, FortisBC and federal rebates.
What rebates are available for heat pumps in BC?
Review current Better Homes BC and utility program requirements for your property and equipment before installation. Amounts, application steps and permitted combinations vary. The Canada Greener Homes Grant and Loan are closed to new applications; previously approved applicants should follow their own file requirements.
Should I get a ducted heat pump or ductless mini-split?
If you already have ductwork from a furnace, a ducted central heat pump is usually the better choice for whole-home comfort. Ductless mini-splits are ideal for additions, suites, garage conversions, and homes without ducts (radiant heated houses).
How long does a heat pump last?
A modern heat pump installed by a qualified contractor typically lasts 15–20 years. Annual maintenance, regular filter changes and keeping the outdoor coil clear of leaves and debris all extend service life.
Do heat pumps work in cold weather?
Modern cold-climate heat pumps from Mitsubishi, Daikin, Carrier, Lennox and Bosch maintain rated capacity down to -15°C and continue producing heat (at reduced capacity) down to -25°C — far colder than Metro Vancouver ever gets.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
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