🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Lennox Heat Pump Repair Near Me in Greater Vancouver – Expert Lennox Heat Pump Services

Licensed, Red Seal technicians — same-day response across Metro Vancouver. Call (604) 359-1081 or request a free quote.

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation
Lennox Heat Pump Repair Near Me in Greater Vancouver – Expert Lennox Heat Pump Services When your Lennox heat pump stops working efficiently, finding a reliable and experienced repair service is crucial. If you're searching for Lennox heat pump repair near me in Greater Vancouver, CANRO Heating & Cooling is your trusted local expert. With years of experience in diagnosing and fixing Lennox heat pump issues, we ensure your heating and cooling system operates at peak performance year-round. Lennox heat pumps are known for their energy efficiency, durability, and advanced technology, but like any HVAC system, they require timely repairs and maintenance to function properly. Whether your Lennox heat pump is not heating, cooling, making strange noises, or running inefficiently, our certified technicians provide professional, fast, and affordable repairs. We service residential and commercial properties across Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Delta, Langley, and all surrounding areas.

Why Choose CANRO Heating & Cooling for Lennox Heat Pump Repairs?

At CANRO Heating & Cooling, we specialize in Lennox heat pump repair near me in Greater Vancouver, ensuring that homeowners and businesses receive the best possible service. Here’s why customers trust us:
  • Certified Lennox Repair Specialists – Our technicians are highly trained in servicing all Lennox heat pump models, from older units to the latest high-efficiency systems.
  • Same-Day Emergency Repairs – Heat pump failures can happen at any time, which is why we offer round-the-clock emergency repair services.
  • Same-Day Service – We provide fast response times and can often repair your Lennox heat pump the same day you call.
  • Upfront Pricing – No hidden fees—just honest, competitive pricing for all our heat pump repair services.
  • 100% Satisfaction Guarantee – We stand behind our work, ensuring every repair is done right the first time.
  • Fully Licensed and Insured – Our company is fully licensed and insured for your peace of mind.

Common Lennox Heat Pump Problems We Repair

A malfunctioning heat pump can affect both your home’s comfort and energy efficiency. Our Lennox heat pump repair near me in Greater Vancouver services cover a wide range of issues, including:

1. Lennox Heat Pump Not Heating Properly

If your Lennox heat pump is blowing cold air in heating mode or not providing enough warmth, the issue could be:
  • Refrigerant Leaks – Low refrigerant levels reduce heating efficiency.
  • Faulty Reversing Valve – This component switches the system between heating and cooling; if malfunctioning, your heat pump may not heat properly.
  • Dirty Coils or Filters – Clogged coils and filters restrict airflow, reducing heating efficiency.

2. Lennox Heat Pump Not Cooling in Summer

A heat pump should provide both heating and cooling, but if it’s failing to cool your home, the cause may be:
  • Low Refrigerant Levels – A refrigerant leak can prevent effective cooling.
  • Thermostat Issues – Incorrect settings or a malfunctioning thermostat can affect cooling performance.
  • Blocked Airflow – Dirty filters, closed vents, or ductwork issues can restrict airflow.

3. Strange Noises Coming from the Lennox Heat Pump

Unusual sounds like grinding, squealing, or rattling can indicate serious problems, such as:
  • Worn-out Motor Bearings – These can cause grinding noises and should be replaced immediately.
  • Loose Components – Rattling sounds may mean that screws, bolts, or internal parts are loose.
  • Refrigerant Issues – Hissing or bubbling sounds could indicate a refrigerant leak.

4. Lennox Heat Pump Short Cycling (Turning On and Off Frequently)

If your heat pump turns on and off more frequently than normal, it might be due to:
  • Dirty Air Filters – Restricted airflow can cause overheating, leading to frequent cycling.
  • Oversized Unit – A unit that is too large for your home may cycle on and off too often.
  • Faulty Thermostat – A malfunctioning thermostat can cause improper cycling.

5. Ice Build-Up on the Lennox Heat Pump in Winter

If you notice ice forming on the outdoor unit, it could be due to:
  • Defrost Cycle Malfunction – A faulty defrost cycle can prevent ice from melting.
  • Refrigerant Leaks – Low refrigerant can cause freezing issues.
  • Blocked Airflow – Leaves, dirt, or debris around the outdoor unit can lead to icing problems.

Lennox Heat Pump Models We Repair

Lennox manufactures a wide range of heat pumps, and our technicians are experienced in repairing all models, including:
  • Lennox XP25 – A high-efficiency heat pump with Precise Comfort® technology.
  • Lennox XP21 – Known for quiet operation and energy savings.
  • Lennox SL18XP1 – A single-stage heat pump with SilentComfort™ technology.
  • Lennox EL16XP1 – A budget-friendly, efficient heat pump.
  • Lennox ML14XP1 – A reliable heat pump offering consistent heating and cooling.

Our Lennox Heat Pump Repair Process

When you contact CANRO Heating & Cooling for Lennox heat pump repair near me in Greater Vancouver, we follow a thorough process to diagnose and fix your system efficiently:
  1. Initial Consultation & Inspection – We perform a complete system check to identify the issue.
  2. Detailed Diagnosis – Using advanced diagnostic tools, we pinpoint the exact cause of the problem.
  3. Expert Repairs – Our skilled technicians repair or replace faulty components.
  4. System Testing & Optimization – We test the system post-repair to ensure optimal performance.
  5. Customer Approval & Satisfaction Check – We confirm that you're 100% satisfied with our service before leaving.

Service Areas for Lennox Heat Pump Repairs

We proudly provide Lennox heat pump repair near me in Greater Vancouver, serving:
  • Vancouver – Kitsilano, West End, East Vancouver, Downtown, and surrounding areas.
  • Burnaby – Metrotown, Brentwood, Lougheed, and Edmonds.
  • Surrey – Newton, Guildford, Cloverdale, and Fleetwood.
  • Richmond – Steveston, Brighouse, and Ironwood.
  • Coquitlam – Central Coquitlam, Burke Mountain, and Westwood Plateau.
  • Delta – North Delta, Ladner, and Tsawwassen.
  • Langley – Langley City and Langley Township.
  • Maple Ridge, New Westminster, Abbotsford, White Rock, and more.

Emergency Lennox Heat Pump Repairs – same-day Service

If your Lennox heat pump breaks down unexpectedly, CANRO Heating & Cooling offers same-day emergency heat pump repair services in Greater Vancouver. We understand how important it is to restore your home’s heating and cooling system quickly, especially during extreme weather conditions.

Frequently Asked Questions (FAQs) About Lennox Heat Pump Repair in Greater Vancouver

A properly functioning Lennox heat pump ensures your home stays comfortable year-round by providing both heating and cooling. If your Lennox heat pump is experiencing issues—such as not heating, not cooling, making strange noises, or showing error codes—CANRO Heating & Cooling is here to help. Since 1999, we have been providing expert heat pump repair services in Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, Abbotsford, and surrounding areas. Our licensed HVAC technicians specialize in Lennox heat pump diagnostics, troubleshooting, and repairs. We offer same-day service, same-day emergency repairs, and free estimates to get your heat pump running efficiently again. For immediate assistance, call 604-359-1081 or email info@Canroheat.ca today.

FAQs About Lennox Heat Pump Repair in Greater Vancouver

• Why is my Lennox heat pump not heating or cooling properly? Common causes include:
  • Dirty or clogged air filters
  • Refrigerant leaks or low refrigerant levels
  • Faulty thermostat or incorrect settings
  • Blocked outdoor unit or coils
  • Compressor or capacitor issues
Call 604-359-1081 for a professional diagnosis. • How much does Lennox heat pump repair cost in Greater Vancouver? Repair costs typically range from $150 to $1,200, depending on the issue and parts needed. We provide free estimates—contact us today. • Do you offer same-day heat pump repair? Yes! CANRO Heating & Cooling provides same-day heat pump repairs across Greater Vancouver. Call 604-359-1081 to schedule service. • Why is my Lennox heat pump making loud or unusual noises? Unusual noises could indicate:
  • Loose or damaged fan blades
  • Worn-out motor bearings
  • Refrigerant leaks causing hissing sounds
  • A failing compressor
Contact us for an inspection before the issue worsens. • Do you offer emergency Lennox heat pump repairs? Yes! We provide same-day emergency HVAC repair services in Vancouver, Burnaby, Surrey, Richmond, and surrounding areas. Call 604-359-1081 anytime. • What should I do if my Lennox heat pump is leaking water? Water leaks may be due to:
  • Clogged condensate drain line
  • Frozen evaporator coils
  • Improper installation
  • Low refrigerant levels
Shut off the unit and call CANRO Heating & Cooling for repair. • Which Lennox heat pump models do you repair? We repair all Lennox heat pump models, including:
  • Lennox XP25
  • Lennox XP21
  • Lennox XP20
  • Lennox XP16
  • Lennox EL16XP1
  • Lennox ML14XP1
  • Lennox SL25XPV and more.
• Why is my Lennox heat pump short cycling (turning on and off frequently)? Short cycling can be caused by:
  • Dirty air filters
  • A malfunctioning thermostat
  • Refrigerant leaks
  • Oversized or undersized system
  • Electrical or capacitor issues
We can quickly diagnose and fix the problem—call us at 604-359-1081. • Can I troubleshoot my Lennox heat pump before calling for repair? Try these steps:
  1. Check the thermostat settings.
  2. Inspect and replace dirty air filters.
  3. Ensure the outdoor unit is clear of debris.
  4. Check if the circuit breaker is tripped.
If the issue persists, contact CANRO Heating & Cooling for professional repairs. • What are common Lennox heat pump error codes and their meanings?
  • Error Code 292 – High-pressure switch tripped
  • Error Code 334 – Low refrigerant pressure
  • Error Code 413 – Outdoor fan motor fault
  • Error Code 446 – Defrost cycle failure
If you see an error code, call 604-359-1081 for expert troubleshooting. • How long does a Lennox heat pump repair take? Most repairs take 1 to 3 hours, depending on the complexity of the issue. • Do you offer Lennox heat pump maintenance to prevent future breakdowns? Yes! Regular heat pump maintenance helps avoid costly repairs and ensures efficiency. Schedule an annual tune-up with CANRO Heating & Cooling today. • Are there any rebates available for Lennox heat pump repairs or replacements? Yes! You may qualify for FortisBC, CleanBC, and federal rebate programs when upgrading to an energy-efficient heat pump. Contact us to learn more. • What areas do you service for Lennox heat pump repairs? We repair Lennox heat pumps in:
  • Vancouver
  • Burnaby
  • Surrey
  • Richmond
  • Coquitlam
  • Langley
  • Delta
  • Abbotsford
  • North Vancouver
  • West Vancouver and surrounding areas.
• Can I repair my Lennox heat pump myself? DIY repairs can be risky. For safety and warranty reasons, it’s best to call a licensed HVAC technician from CANRO Heating & Cooling. • Do you provide financing options for Lennox heat pump repairs? Yes! We offer flexible HVAC financing options to make repairs and replacements more affordable. • How do I schedule a Lennox heat pump repair with CANRO Heating & Cooling? Call 604-359-1081 or email info@Canroheat.ca to book your Lennox heat pump repair today! For fast, reliable, and affordable Lennox heat pump repair in Greater Vancouver, trust CANRO Heating & Cooling. With same-day service, expert technicians, and free estimates, we’ll have your heat pump running efficiently again in no time!

Schedule Your Lennox Heat Pump Repair Today!

If you're searching for Lennox heat pump repair near me in Greater Vancouver, look no further than CANRO Heating & Cooling. Our expert technicians provide fast, affordable, and reliable heat pump repair services to keep your home comfortable year-round. 📞 Call us now at 604-359-1081 📧 Email: info@Canroheat.ca 📍 Visit our location for professional Lennox heat pump repair services in Greater Vancouver!

Expert insights: Lennox heat pumps in Metro Vancouver

Below is a CANRO technician's perspective on heat pumps as they apply in Metro Vancouver: what to look for, what to avoid, and what to expect. Lennox is American (Iowa, 1895), best known for its SLP99V variable-capacity gas furnace (up to 99% AFUE) and the XC25 air conditioner. The brand's strengths are industry-leading variable-capacity modulation, premium build quality, top-rated for quiet operation.

Vancouver's mild winters (average lows above -5°C and rare deep cold snaps) shape equipment selection differently than colder Canadian cities. CANRO has worked with Lennox systems across Metro Vancouver since 1999, from older retrofits in Whalley and Edmonds to new builds in Ladner and Newton. Lennox is generally a strong fit for mid-to-upper Vancouver homes wanting maximum efficiency and the quietest possible system.

Technical considerations for heat pumps in Metro Vancouver

Sizing. Heat-pump sizing balances heating capacity at design temperature (often -10°C in Metro Van) against cooling load. Variable-capacity units handle both ends well — over-sizing for heating causes summer humidity problems.

Lifespan. A modern heat pump installed by a qualified contractor typically lasts 15-20 years. Annual maintenance, regular filter changes, and keeping the outdoor coil clear of leaves and debris all extend service life.

Warning signs. Heat-pump issues include short-cycling, refrigerant-charge problems (low cooling capacity), defrost-cycle faults, communicating-system errors, and ECM motor failures at 12+ years.

Common Lennox heat pump issues CANRO diagnoses

Over 25+ years of Lennox service calls across Metro Vancouver, the recurring issues we see are: flame-sensor fouling on older units, control-board failures on iComfort thermostats, blower-wheel ECM motor failures.

Parts availability. Lennox parts are dealer-network only — independent shops often struggle to source within 48 hours, but CANRO maintains a Lennox parts pipeline.

What CANRO checks during a heat pump service

  • Refrigerant charge measurement (superheat / subcool)
  • Outdoor coil clean
  • Indoor coil inspection (cleanliness, freeze indicators)
  • Reversing valve operation
  • Defrost cycle test
  • Condensate drain and pan inspection
  • Blower motor amp draw
  • Communicating-system fault history download
  • Filter check and airflow measurement

Why Metro Vancouver homeowners choose CANRO for heat pump work

  • Founded 1999 — over 25 years of a cold-climate heat pump installations and service calls in Metro Vancouver
  • 4.9-star rating from 85+ verified Google reviews
  • Direct workers, no subcontractors — the tech who installs your system is the one who answers when you call back
  • Free written estimates on installations; transparent diagnostic fee on repairs (credited toward the repair if you proceed)
  • TSBC-licensed gas fitter, Red Seal HVAC, WorkSafeBC and liability insured
  • Permits filed and inspected on every gas-appliance install (BC Code-compliant)
  • Brand specialist coverage: Viessmann, IBC, Baxi, Laars, Weil-McLain, Navien, Rinnai, Bradford White, Carrier, Lennox, Bryant, Goodman, Mitsubishi, Daikin, Bosch and more

Lennox Heat pump FAQs

Will a heat pump cool my home in summer?

Yes — every heat pump is also a fully functioning air conditioner. One unit replaces both a furnace and an A/C, saves floor space, and qualifies for rebates that a separate A/C alone would not.

What's the difference between SEER, HSPF, and HSPF2?

SEER measures cooling efficiency (higher is better, 16-22 typical); HSPF and the newer HSPF2 measure heating efficiency. For Vancouver, look for HSPF2 above 9.0 — that's the threshold for premium cold-climate performance and most rebate programs.

What rebates are available for heat pumps in Metro Vancouver (Lennox)?

Current heat-pump rebates can total $11,000+ for eligible Vancouver homeowners: up to $6,000 from CleanBC, up to $5,000 from federal Greener Homes, plus income-qualified top-ups. CANRO is a registered contractor and handles the paperwork end-to-end.

Will a heat pump work through a Vancouver (Lennox) winter?

Yes. Modern cold-climate heat pumps from Mitsubishi (H2i), Daikin (Aurora), Carrier (Greenspeed) and Lennox (XP25) maintain rated heating capacity down to -15°C and continue producing heat (at reduced capacity) down to -25°C — far colder than Metro Vancouver ever gets.

Ducted vs ductless heat pump — which is right for my home?

If you already have ductwork from a furnace, a ducted central heat pump is usually the better choice for whole-home comfort. Ductless mini-splits are ideal for additions, basement suites, garage conversions, and homes without ducts (radiant-heated houses).

How much does heat-pump installation cost in Metro Vancouver (Lennox)?

A whole-home ducted heat pump installation in Metro Vancouver typically costs $13,000-$22,000 before rebates. After stacking BC Hydro + FortisBC + federal rebates, eligible homeowners can see net costs of $5,000-$11,000.

Book Lennox heat pump service in Metro Vancouver

To book Lennox heat pump service or get a free written quote for installation, call CANRO at (604) 359-1081 or email info@canroheat.ca. We service all of Metro Vancouver including Whalley, Edmonds, Ladner and Newton.

This guide was written by the CANRO Heating & Cooling team based on 25+ years of heat pump installation, repair and annual service work across Metro Vancouver. Last reviewed May 2026.

Good to know

Frequently asked questions

Is a heat pump worth it in Vancouver?
Yes. Vancouver's mild winters (average lows above -5°C) are ideal for cold-climate heat pumps. A properly sized modern heat pump can cover 100% of heating and cooling for most homes, cut heating bills by 30–60% versus electric baseboards or oil, and qualifies for combined BC Hydro, FortisBC and federal rebates.
What rebates are available for heat pumps in BC?
Review current Better Homes BC and utility program requirements for your property and equipment before installation. Amounts, application steps and permitted combinations vary. The Canada Greener Homes Grant and Loan are closed to new applications; previously approved applicants should follow their own file requirements.
Should I get a ducted heat pump or ductless mini-split?
If you already have ductwork from a furnace, a ducted central heat pump is usually the better choice for whole-home comfort. Ductless mini-splits are ideal for additions, suites, garage conversions, and homes without ducts (radiant heated houses).
How long does a heat pump last?
A modern heat pump installed by a qualified contractor typically lasts 15–20 years. Annual maintenance, regular filter changes and keeping the outdoor coil clear of leaves and debris all extend service life.
Do heat pumps work in cold weather?
Modern cold-climate heat pumps from Mitsubishi, Daikin, Carrier, Lennox and Bosch maintain rated capacity down to -15°C and continue producing heat (at reduced capacity) down to -25°C — far colder than Metro Vancouver ever gets.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review

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