🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Lochinvar Knight XL Series Boiler Service in Greater Vancouver

CANRO Heating & Cooling services Lochinvar Knight XL high-output condensing boilers for larger homes and light-commercial buildings across Metro Vancouver.

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Quick answer: CANRO Heating & Cooling, a Burnaby-based licensed gasfitter, services Lochinvar Knight XL series boilers throughout Greater Vancouver, including diagnostics, repair, parts replacement, maintenance, and full installation or replacement, backed by a Technical Safety BC boiler licence and a free written quote before any work begins.

Want a straight answer for your home? Call (604) 359-1081 or request a free written quote.

About the Lochinvar Knight XL Series

The Lochinvar Knight XL is a high-output condensing boiler line built for larger heating loads than the standard Knight series, commonly used in bigger homes, mixed-use buildings, and light-commercial mechanical rooms across Metro Vancouver. Like other Knight-family boilers, the XL is a heat-only unit designed for space heating, typically paired with a separate domestic hot water source.

Because Knight XL units often serve larger or multi-zone systems, correct sizing, venting, and hydronic piping design matter more than on a smaller residential boiler — an oversized or undersized XL will short-cycle or fail to reach design temperature. Many Knight XL installs in this region are cascaded (multiple units piped together) to add redundancy and match total building load.

CANRO's licensed gasfitters and Red Seal technicians service Knight XL boilers as an independent contractor. We are not a Lochinvar-authorized dealer or factory service centre, and we say so plainly rather than implying an affiliation we don't have.

Signs Your Knight XL Needs Attention

  • Uneven heat across zones or rooms that don't reach set temperature
  • Frequent lockouts, error codes, or dropping out of a cascade sequence
  • Short-cycling or unusually long burner run times
  • Condensate leaks or corrosion near the vent or condensate neutralizer
  • Rising gas usage without a matching increase in heating demand
  • Circulator pump noise or reduced flow through the primary loop
  • Pressure relief valve weeping or expansion tank pressure that won't hold

Repair & Diagnostics

When a Knight XL unit faults out or underperforms, our technicians run a full diagnostic on the gas train, ignition system, heat exchanger, condensate path, and control logic. On cascade systems, we also check how the lead-lag controller is sequencing the units, since a fault on one boiler can throw off the whole plant's staging. Every repair visit includes a written diagnosis and a free written quote before we touch anything beyond the initial inspection.

We don't push a replacement when a repair will do, and we don't upsell parts that aren't the actual problem.

Installation & Replacement

For new construction, retrofits, or end-of-life replacements, CANRO handles Knight XL installation from permit through commissioning, including sizing the unit or cascade to the building's actual heating load, venting per current code, condensate neutralization where required, and coordinating Technical Safety BC gas and boiler permits.

Boiler installation typically runs $6,500–$14,000+ depending on unit size, venting complexity, and ancillary equipment needs; full boiler replacement projects generally run $7,500–$15,000+, with cascade systems trending toward the higher end. Every quote is written and itemized before work starts.

Parts Replacement

CANRO sources and installs replacement parts for Lochinvar Knight XL boilers, including:

  • Gas valves and gas train components
  • Ignitors and flame sensors
  • Heat exchangers
  • Circulator pumps
  • Pressure relief valves (PRVs)
  • Expansion tanks
  • Combustion air fans and blower assemblies
  • Temperature and pressure sensors
  • Control boards and cascade sequencing modules

Lead times on some larger boiler parts can run longer than standard residential equipment, so we confirm availability during the diagnostic visit and give you a realistic timeline before ordering.

Not sure which option fits your home?

A licensed CANRO technician can assess it honestly — no supplier quotas, no pressure.

📞 (604) 359-1081Request a free quote

Annual Maintenance & Tune-Up

High-output condensing boilers like the Knight XL perform best with scheduled annual maintenance, and many property management contracts require it. A CANRO tune-up typically includes combustion analysis, heat exchanger and burner inspection, condensate trap service, gas pressure checks, safety control testing, and a review of cascade sequencing where applicable.

Regular maintenance also supports Technical Safety BC gas safety compliance and helps catch a failing part before it causes an unplanned heat outage during a cold snap.

Common Fault Behaviour

We won't list specific Lochinvar fault codes here unless we're fully confident they're accurate for the Knight XL control platform, since guessing at codes leads to wasted service calls. In general, repeated lockouts on startup, a unit that fires briefly then shuts down, or a cascade controller that skips a unit point to a control or ignition fault. Our technicians read the actual fault history off the control panel during the service call rather than diagnosing over the phone.

Cost Guidance

Repair and parts costs vary too much by fault, part availability, and building access to quote a number without a technician on site. Every CANRO repair visit starts with a diagnostic call-out and ends with a free written quote. For new installations or full replacement, expect a project in the $6,500–$14,000+ (install) or $7,500–$15,000+ (replacement) range, with final pricing depending on unit size, cascade configuration, and venting.

Rebates & Financing

The federal Canada Greener Homes Grant closed in 2024, but the Canada Greener Homes Loan may still apply to qualifying upgrades, and CleanBC and FortisBC both maintain rebate programs for high-efficiency gas equipment that can apply depending on project type. We help confirm current eligibility and paperwork at the time of your project rather than quoting fixed dollar amounts here.

Why CANRO

CANRO Heating & Cooling is a Burnaby-based, independent licensed contractor serving Metro Vancouver since 1999, holding Technical Safety BC gas licence LGA0043870 and boiler licence LBP0046450. Our technicians are Red Seal certified, and the company carries WorkSafeBC and liability insurance. We're rated 4.9 stars from 85+ Google reviews. We offer same-day and after-hours service for urgent boiler plant failures, and every job starts with an honest diagnosis and a free written quote.

⚠️ Safety note: If you smell gas near a Lochinvar Knight XL boiler or mechanical room, leave the area immediately, do not operate switches or the boiler controls, and call FortisBC at 1-800-663-9911 from a safe distance, then contact CANRO at (604) 359-1081.

Frequently asked questions

What makes the Knight XL different from the standard Knight boiler?
The XL series is built for higher-output applications, so it's typically used in larger homes, mixed-use buildings, and light-commercial mechanical rooms rather than smaller single-family installs.
Does CANRO service Knight XL boilers even though you're not a Lochinvar dealer?
Yes. CANRO is an independent licensed contractor, not a Lochinvar-authorized dealer, and we're upfront about that. Our Technical Safety BC boiler licence covers diagnostics, repair, parts replacement, and installation.
Can Knight XL units be cascaded together?
Yes, Knight XL boilers are commonly piped in cascade configurations to add redundancy and match larger building heating loads. We size and commission both single-unit and multi-unit cascade systems.
How much does it cost to repair a Knight XL boiler?
Repair costs depend on the fault and parts needed, so we don't quote a number over the phone. Every repair visit includes a diagnostic call-out and a free written quote before we proceed.
What does a full Knight XL replacement cost?
Full replacement projects typically run $7,500 to $15,000 or more depending on unit size, venting, and cascade configuration. New installations generally run $6,500 to $14,000 or more.
Are there rebates available for a Knight XL upgrade?
The federal Greener Homes Grant closed in 2024, but the Greener Homes Loan, CleanBC, and FortisBC rebate programs may still apply depending on the project. We help confirm current eligibility at quote time.
How often should a Knight XL boiler be serviced?
We recommend annual maintenance at minimum, and many property management contracts require it. Regular service catches ignition, combustion, and control issues before they cause a heat outage.
Do you offer emergency service if our Knight XL boiler fails?
Yes, CANRO offers same-day and after-hours service for urgent boiler failures across Metro Vancouver. Call (604) 359-1081 to reach us.

Part of the CANRO Lochinvar boiler services hub — see every related service there.

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Reviewed by the CANRO Heating & Cooling service team — July 06, 2026. Technical Safety BC gas licence LGA0043870 · boiler licence LBP0046450 · Red Seal certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · serving Metro Vancouver since 1999 · (604) 359-1081.

Good to know

Frequently asked questions

How often should a boiler be serviced?
Annual servicing is recommended for all residential boilers. CANRO's annual service includes combustion analysis, heat exchanger inspection, expansion tank pressure check, condensate trap cleaning, and a full safety check. Annual maintenance is also required to keep most manufacturer warranties valid.
How much does a new boiler cost in Vancouver?
A typical residential high-efficiency gas boiler in Metro Vancouver costs $7,500–$15,000 installed, depending on size, brand, and whether the system is heating only or a combi unit that also handles hot water. CANRO provides a free written quote with three options at different price points.
How long does a boiler last?
A well-maintained cast-iron boiler can last 25–30 years, a modern high-efficiency condensing boiler typically lasts 15–20 years, and a combi boiler 12–18 years. Annual servicing has the single biggest impact on lifespan.
My boiler is making a banging or kettling noise. Is that dangerous?
Kettling (a banging or whistling sound) is usually caused by limescale build-up on the heat exchanger and is a sign the system is overheating in localised spots. It will not always cause immediate failure but it shortens the life of the boiler and should be addressed within a few weeks.
Do you service Viessmann, IBC, Baxi, Laars, and Weil-McLain boilers?
Yes. CANRO is one of the few HVAC companies in the Lower Mainland with deep experience on European and high-end North American boilers including Viessmann, IBC, Baxi, Laars, Weil-McLain, NTI, Navien and Rinnai. We carry common parts in the truck.
Should I repair or replace my old boiler?
A useful rule: if the boiler is more than 15 years old and the repair cost is more than 50% of replacement, replacement is the better investment. CANRO will give you both a repair quote and a replacement quote and let you decide.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review

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