🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Navien Installers and Service in Greater Vancouver – Expert Installation, Repair, and Maintenance

Licensed, Red Seal technicians — same-day response across Metro Vancouver. Call (604) 359-1081 or request a free quote.

★ 4.9/5 · 85+ reviews✅ Licensed & insured💰 Rebates & financing👨‍🔨 Since 1999

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Navien Installers and Service in Greater Vancouver – Expert Installation, Repair, and Maintenance

If you’re looking for the best Navien installers and service in Greater Vancouver, you’ve come to the right place. CANRO Heating & Cooling specializes in Navien tankless water heater and boiler installations, repairs, and maintenance, ensuring that homeowners and businesses get the most efficient, high-performing, and long-lasting heating systems. With years of experience in the HVAC industry, our certified technicians provide professional Navien installation services, emergency repairs, and routine maintenance across Vancouver, Burnaby, Surrey, Richmond, Coquitlam, North Vancouver, West Vancouver, Langley, and beyond. Navien is a leading brand in high-efficiency condensing tankless water heaters, combi-boilers, and heating systems, making it a popular choice for homeowners looking to upgrade their water heating system. Whether you need a new Navien installation, a Navien repair, or routine Navien maintenance, CANRO Heating & Cooling offers expert solutions tailored to your home or business.

Why Choose Navien for Your Heating and Hot Water Needs?

Navien is a trusted name in the HVAC industry, known for manufacturing advanced, energy-efficient tankless water heaters and boilers. Here’s why Navien is an excellent choice for your home or business:

1. High-Efficiency Performance

Navien’s condensing technology ensures that you get maximum energy efficiency, with some models reaching up to 98% efficiency ratings. This means lower energy bills and reduced carbon footprint.

2. Endless Hot Water Supply

With a Navien tankless water heater, you never run out of hot water. Unlike traditional storage tank heaters, a Navien heats water on demand, providing unlimited hot water whenever you need it.

3. Space-Saving Design

Navien tankless water heaters and combi-boilers are compact and wall-mounted, making them ideal for homes with limited space.

4. Long-Lasting Durability

Navien systems are built to last, with stainless steel heat exchangers that offer superior durability compared to traditional copper heat exchangers.

5. Smart Technology and Wi-Fi Connectivity

Many Navien models feature smart controls that allow homeowners to adjust settings remotely using a Wi-Fi-enabled mobile app.

6. Eco-Friendly and Low Emissions

Navien’s ultra-low NOx emissions make it a greener choice for homeowners concerned about environmental impact.

7. Consistent and Reliable Water Temperature

Navien’s advanced temperature control technology eliminates fluctuations, ensuring a steady and comfortable water temperature at all times.

Expert Navien Installation in Greater Vancouver

At CANRO Heating & Cooling, we offer professional Navien installation services for tankless water heaters, boilers, and combi-boilers. Whether you’re upgrading from a traditional water heater or installing a brand-new Navien system, our certified technicians ensure a seamless and hassle-free installation process.

Our Navien Installation Process:

  1. Free Consultation & Assessment – We evaluate your home’s hot water needs and heating requirements to recommend the best Navien model.
  2. Proper Sizing & Load Calculation – We ensure that your Navien unit is properly sized for maximum efficiency.
  3. Professional Installation – Our technicians install your Navien tankless water heater or boiler while ensuring proper gas line sizing, venting, and water connections.
  4. System Testing & Optimization – We test and calibrate your Navien system for optimal performance.
  5. Customer Education – We provide guidance on using and maintaining your Navien system for long-term efficiency.

Why Choose CANRO Heating & Cooling for Navien Installation?

  • Certified and experienced Navien installers
  • Fully licensed and insured technicians
  • Same-day and next-day installation available
  • Competitive pricing with no hidden fees
  • Warranty-backed installations for peace of mind

Reliable Navien Repair Services in Greater Vancouver

If your Navien water heater or boiler isn’t working properly, CANRO Heating & Cooling provides expert Navien repair services. Our technicians are trained to diagnose and fix all Navien issues, ensuring that your system runs smoothly and efficiently.

Common Navien Problems We Fix:

  • No hot water or inconsistent temperature
  • Error codes on Navien control panel
  • Water heater or boiler not turning on
  • Leaking or dripping system
  • Low water pressure or poor performance
  • Strange noises or rumbling sounds
  • Gas burner or ignition problems
  • Mineral buildup affecting efficiency

Same-Day Emergency Navien Repairs

If your Navien system breaks down unexpectedly, we offer same-day emergency repair services to ensure that you never go without hot water. Call CANRO Heating & Cooling at 604-359-1081 for fast and reliable repairs.

Routine Navien Maintenance for Long-Lasting Performance

Regular maintenance is key to ensuring that your Navien tankless water heater or boiler operates efficiently and reliably. At CANRO Heating & Cooling, we offer comprehensive Navien maintenance services, including:
  • Flushing the system to remove mineral buildup
  • Inspecting the heat exchanger for efficiency
  • Checking gas pressure and burner operation
  • Testing temperature and flow settings
  • Inspecting venting systems for blockages
By scheduling annual maintenance, you can extend the lifespan of your Navien system, improve efficiency, and prevent costly repairs.

We Serve All of Greater Vancouver & Surrounding Areas

CANRO Heating & Cooling proudly provides Navien installation, repair, and maintenance services across:
  • Vancouver
  • Burnaby
  • Surrey
  • Richmond
  • Coquitlam
  • North Vancouver
  • West Vancouver
  • Langley
  • Delta
  • New Westminster
  • Port Coquitlam
  • Port Moody
  • Maple Ridge
  • Abbotsford
  • White Rock
Wherever you are in Greater Vancouver, our team is ready to provide expert Navien services with fast response times and professional workmanship.

Frequently Asked Questions (FAQs) About Navien Installers and Service in Greater Vancouver

Navien tankless water heaters and boilers are among the most efficient and reliable water heating systems on the market, offering on-demand hot water, energy savings, and advanced condensing technology. Whether you’re looking for Navien installation, repair, or maintenance, professional service ensures optimal performance, safety, and longevity of your system. CANRO Heating & Cooling has been Greater Vancouver’s trusted Navien installer and service provider since 1999, specializing in Navien tankless water heater and boiler installation, repair, and maintenance. Our certified technicians provide same-day installations, same-day emergency service, and expert troubleshooting to keep your Navien system running efficiently. Call 604-359-1081 today for expert service!

FAQs About Navien Installers and Service

• What Navien products do you install and service?
  • Navien tankless water heaters (NPE-A2, NPE-S2 series).
  • Navien combi-boilers (NFC-H, NCB-H series for space heating and hot water).
  • Navien condensing boilers (NHB and NFC-H models for home heating).
• How much does Navien installation cost in Greater Vancouver?
  • Tankless water heater installation: $3,500 - $7,500.
  • Combi-boiler installation: $5,500 - $10,000.
  • High-efficiency boiler installation: $6,500 - $12,000.
• Do you offer same-day installation for Navien products? Yes! We provide same-day installations in Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, and surrounding areas. • How long does a Navien installation take?
  • Tankless water heater replacement: 4-6 hours.
  • Converting from a traditional tank system: 6-10 hours.
  • Boiler installation: 8-12 hours.
• Are Navien tankless water heaters energy-efficient?
  • Yes! Navien condensing models offer up to 98% efficiency, meaning lower gas consumption and reduced energy bills.
• Do Navien water heaters and boilers qualify for rebates in BC? Yes! FortisBC and CleanBC offer rebates of up to $1,000 for high-efficiency Navien installations. • What areas do you service for Navien installation and repairs? We install and service Navien systems in Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, Abbotsford, North Vancouver, and West Vancouver. • Do you offer financing for Navien installation? Yes! We provide flexible financing options with low monthly payments. • How long do Navien tankless water heaters and boilers last? 20+ years with regular maintenance, compared to 10-15 years for traditional tank systems. • Why is my Navien water heater producing lukewarm water?
  • Mineral buildup in the heat exchanger reducing efficiency.
  • Water pressure fluctuations or incorrect temperature settings.
  • Gas supply or burner issues.
  • Call 604-359-1081 for professional troubleshooting.
• Why does my Navien system make noise?
  • Clicking sounds: Normal operation of solenoid valves.
  • Rumbling or knocking: Sediment buildup in the heat exchanger.
  • Whistling sounds: Blocked air intake or venting issue.
• Do Navien systems require annual maintenance?
  • Yes! Annual service is recommended to prevent scale buildup and ensure efficiency.
  • Flushing the heat exchanger annually helps maintain performance.
• What should I do if my Navien unit is leaking?
  • Turn off the water supply and gas line immediately.
  • Call 604-359-1081 for emergency repair service.
• Can I install a Navien tankless water heater or boiler myself? No. Professional installation is required to ensure safety, warranty protection, and compliance with BC building codes. • What is the warranty on Navien products?
  • Heat exchanger warranty: 10-15 years.
  • Parts and components: 5-10 years.
• Do you remove and recycle old water heaters and boilers? Yes! We remove, dispose of, and recycle old units responsibly. • Why does my Navien display an error code?
  • Error codes indicate specific issues, such as ignition failure, overheating, or venting problems.
  • Call 604-359-1081 for professional troubleshooting.
• How do I reset my Navien unit?
  • Turn off power to the unit for 5 minutes.
  • Restart the system and check for error messages.
  • If the issue persists, call 604-359-1081 for service.
• How do I schedule Navien installation or service?
  • Call 604-359-1081 for immediate assistance.
  • Email info@Canroheat.ca for a free estimate.
  • Book online through our website.
For expert Navien installation, repair, and maintenance in Greater Vancouver, trust CANRO Heating & Cooling. Call 604-359-1081 today!

Contact CANRO Heating & Cooling for Navien Services Today!

Looking for trusted Navien installers and service in Greater Vancouver? CANRO Heating & Cooling offers expert installation, repairs, and maintenance for Navien tankless water heaters and boilers. 📞 Call us at 604-359-1081 📧 Email: info@Canroheat.ca We offer free estimates, same-day emergency services, and the best Navien solutions for your home or business. Contact us today!

Expert insights: Navien HVAC systems in Metro Vancouver

If you are considering HVAC systems, this guide walks through the key technical and practical points specific to Metro Vancouver. Navien is Korean (KD Navien, 1978), best known for its NPE-A2 tankless water heater and NCB-H combi boiler. The brand's strengths are best-in-class combi turn-down ratio, internal recirculation pump option, generous DHW output, strong warranty.

BC's building code, TSBC gas-fitting rules, and FortisBC's natural-gas service standards together govern every HVAC installation in Metro Vancouver — CANRO works under permit and inspection on every gas-appliance install. CANRO has worked with Navien systems across Metro Vancouver since 1999, from older retrofits in Brentwood and Ranch Park to new builds in Cloverdale and Burke Mountain. Navien is generally a strong fit for high-demand households (multiple bathrooms, family of 4+), townhouses without space for a tank, and combi conversions.

Technical considerations for HVAC systems in Metro Vancouver

Sizing. Right-sized HVAC equipment delivers comfort, efficiency, and long lifespan. Over-sized equipment short-cycles; under-sized equipment runs constantly and fails early.

Lifespan. Most modern HVAC equipment lasts 12-20 years in Vancouver's mild climate. Annual maintenance is the single biggest factor in extending lifespan and preventing emergency failures.

Warning signs. Common HVAC warning signs: rising energy bills, uneven heating/cooling, unusual noises, persistent error codes, frequent on-off cycling, or visible condensation on registers.

Common Navien HVAC system issues CANRO diagnoses

Over 25+ years of Navien service calls across Metro Vancouver, the recurring issues we see are: scale build-up in hard-water areas (annual descale required), flame-rod fouling, condensate-trap obstructions.

Parts availability. Navien parts are widely distributed across Metro Vancouver and ship next-day for most repairs.

What CANRO checks during a HVAC system service

  • Full system safety inspection
  • Annual maintenance per equipment type
  • Combustion analysis on gas-fired appliances
  • Refrigerant check on heat pumps and A/C
  • Filter and airflow verification
  • Thermostat operation test
  • Written report with recommendations

Why Metro Vancouver homeowners choose CANRO for HVAC system work

  • Founded 1999 — over 25 years of an HVAC system installations and service calls in Metro Vancouver
  • 4.9-star rating from 85+ verified Google reviews
  • Direct workers, no subcontractors — the tech who installs your system is the one who answers when you call back
  • Free written estimates on installations; transparent diagnostic fee on repairs (credited toward the repair if you proceed)
  • TSBC-licensed gas fitter, Red Seal HVAC, WorkSafeBC and liability insured
  • Permits filed and inspected on every gas-appliance install (BC Code-compliant)
  • Brand specialist coverage: Viessmann, IBC, Baxi, Laars, Weil-McLain, Navien, Rinnai, Bradford White, Carrier, Lennox, Bryant, Goodman, Mitsubishi, Daikin, Bosch and more

Navien Hvac system FAQs

How long does HVAC equipment last in Metro Vancouver (Navien)?

Typical service life with annual maintenance: gas furnace 15-20 years, gas boiler 15-20 years (cast-iron 25-30), heat pump 15-20 years, central A/C 12-15 years, hot-water tank 8-12 years, tankless water heater 18-22 years, gas fireplace 20-30 years.

What HVAC services do you offer?

CANRO provides installation, repair, annual servicing and parts replacement for boilers, gas furnaces, heat pumps, hot-water tanks, tankless water heaters, gas fireplaces, central air conditioning, ductless mini-splits and gas-fitting services across Metro Vancouver.

How do I know when to repair vs replace HVAC equipment?

General rule: if the equipment is more than 75% of its expected life AND the repair cost is more than 50% of replacement, replacement is usually the better investment because new high-efficiency equipment pays back the difference in energy savings over 5-10 years.

Do you service strata buildings and condos in Vancouver (Navien)?

Yes. CANRO works with stratas across Metro Vancouver on common-area HVAC (boilers, makeup-air units, A/C towers) and in-suite systems. We provide signed work orders and detailed invoicing suitable for strata reporting and reserve-fund planning.

Are your technicians licensed and insured?

Yes. CANRO holds a TSBC Class-A gas-fitting licence, our technicians are Red Seal certified for HVAC, and we carry full liability insurance plus WorkSafeBC coverage.

How often should HVAC equipment be serviced?

Annual servicing is recommended for every gas-fired appliance (furnace, boiler, hot-water tank, fireplace) and every cooling system (A/C, heat pump). Annual maintenance is also required to keep most manufacturer warranties valid.

Book Navien HVAC system service in Metro Vancouver

To book Navien HVAC system service or get a free written quote for installation, call CANRO at (604) 359-1081 or email info@canroheat.ca. We service all of Metro Vancouver including Brentwood, Ranch Park, Cloverdale and Burke Mountain.

This guide was written by the CANRO Heating & Cooling team based on 25+ years of HVAC system installation, repair and annual service work across Metro Vancouver. Last reviewed May 2026.

Good to know

Frequently asked questions

What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form. Provide the address, equipment and symptoms so CANRO can confirm the service scope and current appointment availability.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
A qualifying heat-pump project may be eligible under current BC programs. Check the program requirements, equipment and any required pre-approval before installation. The Canada Greener Homes Grant and Loan are closed to new applications. The program administrator determines eligibility and funding.
How quickly can you replace a broken hot water tank?
Contact CANRO with the equipment details and whether there is active leaking or no hot water. Timing depends on assessment, equipment availability, access and the required work; confirm scheduling when booking.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.
Keep reading

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Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review

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