CANRO Heating & Cooling services Raypak hydronic boilers across Metro Vancouver — repair, parts replacement, maintenance and full replacements for strata buildings, multi-unit properties and mechanical rooms.
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Quick answer: CANRO Heating & Cooling, based in Burnaby, services Raypak boilers throughout Greater Vancouver. Our Technical Safety BC licensed gasfitters (LGA0043870) and boiler technicians (LBP0046450) repair, maintain and replace Raypak commercial-grade hydronic boilers found in Metro Vancouver strata buildings, multi-unit properties and mechanical rooms. Call (604) 359-1081 for same-day diagnostics and a free written quote.
Want a straight answer for your home? Call (604) 359-1081 or request a free written quote.
Raypak is one of the most common boiler brands you will find in Metro Vancouver mechanical rooms. The company has built hydronic boilers and water heaters in North America for decades, and its copper-finned and condensing units have been the workhorse choice for strata corporations, apartment buildings, townhouse complexes, community centres and light-commercial properties across Burnaby, Vancouver, New Westminster, Coquitlam, Richmond, Surrey and the North Shore. If your building has central hydronic heat or a central domestic hot water plant, there is a reasonable chance a Raypak is doing the work.
These are commercial-grade machines, and honesty matters here: Raypak equipment in this region is mostly light-commercial and commercial hydronic plant, not the small wall-hung residential boilers you see in single-family homes. That changes what good service looks like. Mechanical-room boilers run long hours, serve many suites at once, and a failure in January affects every resident in the building. CANRO Heating & Cooling is an independent licensed contractor — we are not a factory outlet and we do not claim to be — but our gasfitters hold the Technical Safety BC licences (gas LGA0043870, boiler LBP0046450) required to legally diagnose, repair and replace this class of equipment in BC, and we have been doing exactly that in Metro Vancouver since 1999.
Raypak also builds a large share of the pool and swim-spa heaters in the Lower Mainland. Whether your unit heats a hydronic loop, a domestic hot water storage system or a strata pool, the burner, gas train and control fundamentals are similar, and the same licensing applies.
Raypak's lineup spans older atmospheric copper-fin designs through modern high-efficiency condensing plants. The table below covers the lines we most often service in Metro Vancouver mechanical rooms. We only list series we are confident exist; your unit's rating plate is the final word, and we confirm the exact model before quoting parts.
| Raypak series | Type | Where you typically find it |
|---|---|---|
| Raytherm | Non-condensing copper-fin hydronic boiler / water heater | Older strata and apartment mechanical rooms across Metro Vancouver — a decades-long workhorse line |
| Hi Delta | Copper-fin commercial boiler / water heater | Mid-size buildings, recreation facilities and light-commercial plants |
| XTherm | High-efficiency condensing boiler / water heater | Retrofit and newer commercial mechanical rooms |
| XVers | Condensing commercial boiler line | Newer multi-unit and commercial installations |
| MVB | Modulating vertical condensing boiler | Space-constrained mechanical rooms in newer buildings |
| Pool & spa heaters (Digital / Low NOx lines) | Gas pool heaters | Strata pools, swim clubs and residential pools throughout the Lower Mainland |
Most Raypak service calls in Greater Vancouver start the same way: a caretaker or strata council member notices lukewarm water, short-cycling, a locked-out boiler or an alarm on the control panel. Our technicians arrive with combustion analyzers, manometers and multimeters and work through the system methodically — gas supply and inlet pressure, ignition sequence, flame signal, water flow and pump operation, venting and condensate, and the safety chain (high limits, flow switches, pressure switches).
Common fault behaviour we see on Raypak equipment in this region includes:
We do not guess at error codes. Raypak controls vary widely by series and vintage, so we read the actual fault history off your unit, cross-reference the manual for that exact model, and explain the finding in plain language before any repair. You get a diagnostic visit and a free written quote — we do not quote repair dollar figures over the phone because honest pricing requires seeing the boiler.
Because Raypak has such a large installed base in BC, parts availability in Metro Vancouver is generally good — better than for many imported European brands. Local wholesale suppliers stock common components, and less common items can usually be brought in quickly. Parts we regularly replace on Raypak boilers and water heaters include:
On any parts job we verify the exact model and serial from the rating plate first, because Raypak revised components across production runs and a near-match part is not good enough on gas equipment. Every gas-side repair is done under our Technical Safety BC gas licence, leak-tested and combustion-verified before we leave. Parts pricing is included in your free written quote after diagnosis.
A licensed CANRO technician can assess it honestly — no supplier quotas, no pressure.
📞 (604) 359-1081Request a free quoteMany Raytherm and Hi Delta units in Metro Vancouver buildings are now decades old. When a heat exchanger fails, when parts repairs start stacking up, or when a strata wants to cut gas bills, replacement becomes the sensible conversation. CANRO handles the full scope: heat-loss and load review, boiler selection and sizing, Technical Safety BC gas permits, removal of the old plant, new venting and condensate design (a real consideration when moving from an atmospheric unit to a condensing one), commissioning with a combustion analyzer, and orientation for your caretaker or council.
Replacing a non-condensing copper-fin boiler with a modern condensing unit — Raypak's XTherm, XVers or MVB lines, or another brand if it suits the building better — typically moves a plant from older-efficiency territory into the condensing, mid-90s AFUE class. In a building where the boiler runs most of the year for domestic hot water, that difference shows up on every FortisBC bill.
As a guide, residential-class boiler installation in Greater Vancouver runs $6,500–$14,000+ and boiler replacement $7,500–$15,000+ depending on the equipment and the venting, gas and piping work involved. Commercial and multi-boiler mechanical-room projects are scoped individually — we provide a free written quote after a site visit rather than guessing at a number.
A Raypak boiler that gets an annual service will outlast and outperform one that only sees a technician when it fails — and in a multi-unit building, maintenance is also a due-diligence issue for the strata. Our Raypak maintenance visit includes:
For stratas and property managers we schedule maintenance in late summer or early fall, before the first cold snap loads up every heating contractor in the Lower Mainland. A boiler that limps into November rarely picks a convenient week to quit.
When a central boiler goes down, an entire building loses heat or hot water at once, so we prioritize no-heat and no-hot-water calls from multi-unit properties. Being based in Burnaby puts us within a short drive of most of Metro Vancouver — Vancouver, New Westminster, Coquitlam, Port Moody, Richmond, North Vancouver, Surrey and beyond. We offer same-day service whenever our schedule allows and after-hours response for genuine no-heat emergencies during cold snaps. Call (604) 359-1081 and tell us the brand, the symptom and the building type; it helps us arrive with the right parts on the truck.
For repairs and parts we charge a diagnostic visit and then provide a free written quote before any work proceeds — no surprise line items, no phone-quoted repair prices that change on arrival. For new equipment, residential-class installation runs $6,500–$14,000+ and replacement $7,500–$15,000+; commercial plants are quoted after a site visit.
On rebates: the federal Canada Greener Homes Grant closed to new applicants in 2024, but the Canada Greener Homes Loan remains available for qualifying home energy retrofits, and CleanBC and FortisBC run rebate programs that can apply to high-efficiency heating upgrades. Eligibility rules and amounts change, so we confirm what your specific project qualifies for at quote time rather than promising numbers on a web page. We can also point you to financing options so a failed boiler does not have to become a cash-flow crisis for your household or strata contingency fund.
Call (604) 359-1081 or email info@canroheat.ca to book Raypak boiler repair, maintenance or a replacement quote anywhere in Greater Vancouver.
⚠️ Safety note: If you smell gas near your Raypak boiler or anywhere in the building, do not operate switches or phones inside — leave immediately, call FortisBC's emergency line at 1-800-663-9911 from a safe location, and then call CANRO at (604) 359-1081 once the utility has made the site safe.
Family-run, upfront pricing, rebates and financing handled for you.
📞 (604) 359-1081Request a free quoteReviewed by the CANRO Heating & Cooling service team — July 06, 2026. Technical Safety BC gas licence LGA0043870 · boiler licence LBP0046450 · Red Seal certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · serving Metro Vancouver since 1999 · (604) 359-1081.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”
“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”
“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.