🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
★★★★★ 4.9 from 85+ Google reviews · info@canroheat.ca
Metro Vancouver HVAC · Since 1999

Rinnai Combi Boiler Ignition Failure

Rinnai Combi Boiler Ignition Failure in Metro Vancouver. CANRO: licensed boiler & gas technicians since 1999, upfront pricing. Call (604) 359-1081.

★ 4.9/5 · 85+ reviews✅ Licensed & insured💰 Rebates & financing👨‍🔨 Since 1999

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25+ YearsServing Metro Vancouver since 1999
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4.9 / 5 Rating85+ verified Google reviews
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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Rebates HandledCurrent BC programs—eligibility checked before installation

Boiler clicking but not firing, or locking out on ignition? Here’s what’s usually behind it. CANRO Heating & Cooling has serviced residential boilers across Greater Vancouver since 1999. Call (604) 359-1081 or book a licensed boiler technician.

An ignition or flame fault means the Rinnai i-Series condensing combi (i060C, i090C and i120C) can’t safely light or prove its flame, so it locks out to protect you. Rinnai shows this as a fault code — see our verified Rinnai error-code guide. This is gas-appliance work for a licensed technician.

Same-day boiler diagnostics. Licensed gas technicians. Free written quotes on replacement.

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Common causes

  • A gas-supply issue. a closed valve, low pressure, or air in the line after work elsewhere
  • An igniter or flame-sensing fault. the boiler can’t start or prove a stable flame
  • A blocked condensate trap. common on condensing combis and a frequent lockout trigger
  • Venting or air-supply problems. disrupting safe combustion

What you can safely do

Confirm the gas is on and other gas appliances work, and note the exact fault code. Do not keep pressing reset — repeated ignition attempts can release unburned gas. If you smell gas, leave and call your gas utility’s emergency line, then call us.

Safety first — please don’t DIY this. Do not open the boiler, touch gas or electrical parts, adjust the pressure or gas valve, work on the pump, venting or safety controls, or relight anything you’re unsure about. If you smell gas or suspect carbon monoxide, leave the home immediately, call your gas utility’s emergency line, then call us. The only safe homeowner steps are checking the thermostat is calling for heat, confirming the power switch and breaker are on, and checking the pressure gauge reading to report it to us. Anything more should wait for a licensed technician — call (604) 359-1081.

Why a licensed boiler technician — not DIY

A residential boiler combines gas (or oil), high-temperature water under pressure, electrical controls and sealed combustion. Work on any of those by an untrained hand is genuinely dangerous — gas leaks, carbon monoxide, scalding and electrical shock are all real risks. In BC, gas and boiler work must be done by a TSBC-licensed technician, and doing it yourself can void your warranty and your insurance. A CANRO technician diagnoses your Rinnai combi boiler properly, repairs it to code, and confirms it is safe before leaving. If a part is unsafe or worn, we tell you honestly.

Why CANRO is the safe boiler choice

  • Boiler & hydronic specialists since 1999. 25+ years on residential boilers, radiators and in-floor heat across Metro Vancouver.
  • TSBC-licensed. Gas-fitting licence LGA0043870 and boiler licence LBP0046450 (Technical Safety BC), plus Red Seal mechanics and full WorkSafeBC coverage.
  • Permits & code-compliant work. We pull the permits required and install to gas and hydronic code.
  • Manufacturer + workmanship warranties. Factory-backed parts plus our own labour guarantee.
  • 4.9★ from 85+ Google reviews. Read our reviews — our own technicians, never subcontractors.
  • Upfront, written pricing. A clear quote before any work begins.
  • Brand-experienced. Technicians familiar with Super Hot, Burnham, Weil-McLain and every major residential boiler brand.

Our Greater Vancouver service area

CANRO serves residential boiler customers across Metro Vancouver — Vancouver, Burnaby, Richmond, New Westminster, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Port Moody, Surrey, Delta, Langley, White Rock, Maple Ridge, Abbotsford and Chilliwack. Local, TSBC-licensed technicians who know BC homes, BC gas code and BC rebate programs.

Frequently asked questions

Why won’t my Rinnai combi ignite?

Often a gas-supply problem, an igniter/flame-sensor fault, or a blocked condensate trap. The fault code narrows it down — a licensed technician diagnoses and repairs it safely.

Can I reset an ignition lockout myself?

Reset once per the manual. If it locks out again, stop — repeated resets release gas. Book a technician.

What does the ignition fault code mean?

Each Rinnai code points to a specific cause; see our error-code guide. We read the code, confirm the cause and quote the repair.

Related boiler help

Book a licensed boiler technician

Don’t risk a gas appliance — let a licensed CANRO technician diagnose your Rinnai combi boiler safely and quote any work upfront. Call (604) 359-1081 or book online. Same-day diagnostics when our schedule allows; serving Greater Vancouver since 1999.

CANRO Heating & Cooling — TSBC gas-fitting LGA0043870 · boiler LBP0046450 · Red Seal mechanics · WorkSafeBC insured · 4.9★ from 85+ Google reviews · residential boiler specialists since 1999.

Good to know

Frequently asked questions

How often should a boiler be serviced?
Annual servicing is recommended for all residential boilers. CANRO's annual service includes combustion analysis, heat exchanger inspection, expansion tank pressure check, condensate trap cleaning, and a full safety check. Annual maintenance is also required to keep most manufacturer warranties valid.
How much does a new boiler cost in Vancouver?
A typical residential high-efficiency gas boiler in Metro Vancouver costs $7,500–$15,000 installed, depending on size, brand, and whether the system is heating only or a combi unit that also handles hot water. CANRO provides a free written quote with three options at different price points.
How long does a boiler last?
A well-maintained cast-iron boiler can last 25–30 years, a modern high-efficiency condensing boiler typically lasts 15–20 years, and a combi boiler 12–18 years. Annual servicing has the single biggest impact on lifespan.
My boiler is making a banging or kettling noise. Is that dangerous?
Kettling (a banging or whistling sound) is usually caused by limescale build-up on the heat exchanger and is a sign the system is overheating in localised spots. It will not always cause immediate failure but it shortens the life of the boiler and should be addressed within a few weeks.
Do you service Viessmann, IBC, Baxi, Laars, and Weil-McLain boilers?
Yes. CANRO is one of the few HVAC companies in the Lower Mainland with deep experience on European and high-end North American boilers including Viessmann, IBC, Baxi, Laars, Weil-McLain, NTI, Navien and Rinnai. We carry common parts in the truck.
Should I repair or replace my old boiler?
A useful rule: if the boiler is more than 15 years old and the repair cost is more than 50% of replacement, replacement is the better investment. CANRO will give you both a repair quote and a replacement quote and let you decide.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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Reviews

What Metro Vancouver homeowners say

4.9
★★★★★
85+ verified Google reviews
★★★★★

“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

Nadia Naderi
Nadia NaderiGoogle review
★★★★★

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

Arlene Colasurdo
Arlene ColasurdoGoogle review
★★★★★

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

B. Niek
B. NiekGoogle review

Need heat, hot water or cooling? Talk to a real technician today.

25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.

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