Licensed, Red Seal technicians — same-day response across Metro Vancouver. Call (604) 359-1081 or request a free quote.
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No heat. No hot water. Gas leak. Water leak. CANRO Heating & Cooling dispatches Red Seal technicians to New Westminster addresses the same day — across all V3L/V3M postal codes. Specialist Rinnai experience since 1999.
📞 Emergency: (604) 359-1081If your Rinnai tankless water heaters and condensing boilers has stopped working in New Westminster, has a leak, or is showing a fault code that won't clear after a single reset, call CANRO at (604) 359-1081 and ask for priority dispatch. New Westminster (V3L/V3M postal codes) is part of CANRO's daily service rotation, and we carry common Rinnai service parts in every truck — so most emergency calls are resolved in a single visit.
Across our service calls in New Westminster — including Uptown, Queens Park, Glenbrooke North — these are the Rinnai-specific emergencies we see most often: code 11 ignition failure, code 79 high-limit, code 99 vent blockage in winter, no-hot-water from Sensei lockout. Each is diagnosed and typically repaired on the first visit because we carry the failure parts (flame sensors, ignitors, pressure switches, gas-valve gaskets, flow sensors) in the truck.
New West's mix of Queens Park heritage homes and Uptown condos means a wide range of HVAC systems — older boilers in the heritage homes, modern combi units in the newer builds. Our dispatchers route to whichever New Westminster call is most urgent first — true life-safety situations (gas leaks, CO alarms) take immediate priority. Realistic response time during business hours for New Westminster V3L/V3M addresses:
After-hours emergencies are routed to our on-call line — the technician responds within 30 minutes to assess priority and dispatch if life-safety. Non-life-safety after-hours calls are usually rolled to first-thing next morning.
Indicative ranges only. All quotes provided in writing before work proceeds.
For New Westminster addresses in V3L/V3M, most business-hours emergency dispatches are within 2-4 hours. Life-safety calls (gas leak, CO) take priority. After-hours non-life-safety calls usually wait until first-thing the next morning to avoid premium pricing.
No. One reset is fine for transient faults. If the same error returns, the lockout is protecting the heat exchanger or gas system from a real fault — repeated resets can turn a $400 repair into a $1,200 control-board replacement. Note the exact code and wait for the technician.
If your system is partially working, no gas smell, no leaks, and no CO alarm — it's probably safe to wait until business hours and avoid the after-hours premium. Call our regular line (604) 359-1081 to schedule a same-day or next-day diagnostic.
Yes. We carry common Rinnai service parts (flame sensors, ignitors, pressure switches, gas-valve gaskets, flow sensors, condensate-trap kits) in every truck. Less common Rinnai parts arrive next-day from Lower Mainland wholesalers — we maintain direct accounts with all major Rinnai distributors.
No — CANRO is a TSBC-licensed gas-fitting contractor and uses OEM Rinnai parts. Warranty stays valid. What does void warranty: homeowner-installed parts, aftermarket components, or unlicensed gas-fitting work.
Yes for standard 40 or 50-gallon Bradford White, Rheem, AO Smith, or John Wood gas/electric tanks — we stock them. Larger tanks (75 gal), tankless units, and hybrid heat-pump water heaters are usually next-day.
Priority dispatch · Rinnai parts in every truck · Since 1999 · 4.9★ from 85+ Google reviews
📞 (604) 359-1081 Request a quoteRelated pages: Rinnai full lineup · All Rinnai services in New Westminster · Rinnai error codes · Metro Vancouver boiler emergency hub
CANRO Heating & Cooling — TSBC Class-A gas-fitting licence · Red Seal HVAC certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · Serving New Westminster since 1999.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”
“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”
“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.