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Metro Vancouver HVAC · Since 1999

Tankless vs. Indirect Water Heater With a Boiler: Which Fits Your Home?

A tankless unit heats water with its own separate burner, while an indirect water heater uses your existing boiler as the heat source through a storage tank.

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Quick answer

A tankless water heater has its own dedicated gas burner and heats water on demand as it flows through the unit, operating independently of any boiler in the home, while an indirect water heater is a storage tank that has no burner of its own and instead circulates hot water from an existing gas boiler through an internal coil to heat the tank's contents. Indirect water heaters make the most sense in a home that already has a boiler for space heating, since they add hot water production without a second combustion appliance, while tankless units are the more common choice in homes without an existing boiler or where a separate, dedicated hot water system is preferred. The right choice often comes down to whether a boiler is already in place and how it's sized to handle the added domestic hot water load.

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How each system actually heats water

A tankless water heater ignites its own burner whenever a hot water tap opens, heating water as it passes through a heat exchanger inside the unit, with no storage tank and no dependency on any other heating equipment in the home. It requires its own dedicated gas line sizing and venting, separate from any space heating boiler.

An indirect water heater is essentially an insulated storage tank with a coil inside connected to the home's existing boiler loop. When the tank calls for heat, the boiler fires and circulates hot water through the coil, transferring heat into the tank's stored water without the tank having any burner or venting of its own. This makes an indirect unit a natural addition in a home that already has a boiler doing space heating, since it shares that single combustion source rather than adding a second one.

Comparing tankless and indirect

FactorTanklessIndirect (with existing boiler)
Heat sourceIts own dedicated burnerExisting boiler, via internal coil
Needs its own ventingYesNo, uses boiler's existing venting
Best fitHomes without a boiler, or standalone hot water needHomes that already have a boiler for space heating
StorageNone, heats on demandInsulated tank stores hot water
Impact on boiler sizingNone, fully separate systemBoiler must be sized to handle the added hot water load

Why an existing boiler changes the calculation

In a Metro Vancouver home that already has a gas boiler providing hydronic space heating, adding an indirect water heater is often the more efficient path since it avoids installing and maintaining a second combustion appliance with its own venting and gas connection. The boiler simply gets an additional call for heat when the indirect tank needs it, alongside its existing space heating zones, and a technician verifies the boiler has enough capacity to handle both loads without one function starving the other during peak simultaneous demand.

In a home without a boiler at all, installing an indirect water heater would mean adding a boiler purely to support hot water, which is rarely the most practical route; a tankless unit designed specifically for domestic hot water is the more straightforward choice in that situation.

What a technician assesses before recommending either

  • Whether the home already has a gas boiler for space heating that could support an indirect tank
  • The boiler's capacity to handle both space heating and domestic hot water demand together
  • Available space for either a tankless unit's venting or an indirect tank's floor footprint
  • Household peak hot water demand, since indirect tanks store a reserve while tankless heats continuously on demand
  • Existing gas line sizing and whether it supports adding either system's load

Cost expectations for each path

As a ballpark, not a quote, a tankless installation typically runs $3,500 to $7,500 depending on gas line and venting work, while adding an indirect tank to an existing boiler system varies based on tank size and boiler capacity assessment, and is best quoted after a technician evaluates the specific boiler and household demand together. If a boiler doesn't yet exist and would need to be installed to support an indirect system, that boiler installation itself is a separate, larger cost worth factoring into the overall comparison, varying with system size and scope.

Safety note

This comparison involves gas-fired water heating equipment, venting, and combustion. Any gas line work, venting change, or connection to a gas appliance must be done by a Technical Safety BC licensed gas fitter. If you ever smell gas or suspect a carbon monoxide problem, leave the home immediately and call FortisBC at 1-800-663-9911 from a safe location before doing anything else.

Frequently asked questions

Can an indirect water heater run out of hot water during heavy use?

It can if demand exceeds the tank's stored capacity and boiler recovery rate together, which is why a technician sizes the tank and confirms the boiler can keep up with recovery during typical household peak use.

Does adding an indirect tank slow down my home's space heating?

A properly sized boiler and controls prioritize and balance both loads, though a boiler that's already near its capacity limit for space heating may need reassessment before adding an indirect tank.

Is tankless always the better choice if I don't have a boiler?

In most cases yes, since installing a boiler solely to support an indirect tank adds cost and complexity that a dedicated tankless unit avoids entirely for hot water-only needs.

Do indirect water heaters need their own venting?

No, they use the existing boiler's venting since the tank itself has no burner, which is one of the main efficiency advantages of pairing an indirect tank with a boiler that's already in place.

How do I know if my existing boiler can support an indirect tank?

A technician assesses the boiler's rated output against your home's space heating load and the added domestic hot water demand to confirm there's enough capacity for both together.

Related CANRO pages

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Good to know

Frequently asked questions

How long does a hot water tank last?
A standard gas or electric storage tank lasts 8–12 years. A high-quality tank with annual anode rod inspection can reach 15 years. Tankless water heaters typically last 18–22 years when descaled annually in Metro Vancouver's moderately hard water.
Should I switch to a tankless water heater?
Tankless makes sense if you have high demand (large family, multiple bathrooms running at once), want to free up floor space, or value endless hot water. Upfront cost is higher ($3,500–$6,000 installed vs $1,800–$3,200 for a tank) but operating cost is 25–40% lower for gas tankless.
My hot water tank is leaking — is it an emergency?
If the leak is from the tank body itself (not a valve or fitting), the tank is at end of life and needs replacement, usually within 24–48 hours before it floods. Shut off the water supply and gas/electric to the tank and call us.
What brands of water heaters do you install?
We install and service Bradford White, Rheem, AO Smith, John Wood, Giant, GSW for storage tanks; and Navien, Rinnai, Noritz, Bosch and Rheem for tankless units.
Can I install a water heater myself?
In BC, gas water heater installations must be performed by a TSBC-licensed gas fitter and are subject to permit and inspection. Electric tanks require a licensed electrician for the connection. CANRO handles permits as part of every installation.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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