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Metro Vancouver HVAC · Since 1999

Vaillant Error Codes Explained — Service & Repair Guide | CANRO Metro Vancouver

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Vaillant Error Code Guide · Metro Vancouver

Vaillant error codes explained — and what to do

Common Vaillant fault codes with what each means, the likely cause, and what CANRO Heating & Cooling does to fix them. Servicing Vaillant systems across Metro Vancouver since 1999.

Vaillant ecoTEC plus, ecoFIT Pure, and ecoCOMPACT condensing boilers use F-prefixed fault codes (F.0 to F.99) shown on the digital display. The most common Metro Vancouver Vaillant codes:

Important: One reset attempt is generally safe for transient faults. If the same code returns within minutes, stop resetting — the lockout exists to protect the heat exchanger, ignition system, and gas-valve safety circuit. Note the exact code and call CANRO at (604) 359-1081. We carry common Vaillant parts in every truck — most code-triggered faults are resolved in a single visit.

Quick code reference — tap to jump

F.0F.1F.10F.11F.13F.20F.22F.23F.24F.27F.28F.29F.32F.49F.61F.62F.63F.64F.65F.67F.70F.71F.72F.73F.74F.75F.83F.92

All Vaillant error codes — detailed guide

Vaillant Code

F.0 — Heating Flow Sensor Open

✓ Not immediate emergency — schedule promptly

What it means: Outlet sensor fault.

Common causes: Failed sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.1 — Heating Return Sensor Open

✓ Not immediate emergency — schedule promptly

What it means: Return sensor fault.

Common causes: Failed sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.10 — Outdoor Sensor Short

✓ Not immediate emergency — schedule promptly

What it means: Outdoor sensor wiring shorted.

Common causes: Wiring or sensor.

What to do: Service.

Reset guidance: one reset OK

Vaillant Code

F.11 — Outdoor Sensor Open

✓ Not immediate emergency — schedule promptly

What it means: Outdoor sensor open circuit.

Common causes: Wiring or sensor.

What to do: Service.

Reset guidance: one reset OK

Vaillant Code

F.13 — DHW Sensor

✓ Not immediate emergency — schedule promptly

What it means: DHW outlet sensor fault.

Common causes: Failed sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.20 — Safety Shutdown - Temperature Limit

⚠ Possible emergency in winter

What it means: High-limit tripped.

Common causes: Low flow, scaling.

What to do: Service.

Reset guidance: no

Vaillant Code

F.22 — Safety Shutdown - Low Water Pressure

✓ Not immediate emergency — schedule promptly

What it means: System pressure too low.

Common causes: Leak, failed sensor.

What to do: Top up; locate.

Reset guidance: top up

Vaillant Code

F.23 — Temp Differential

✓ Not immediate emergency — schedule promptly

What it means: Flow/return temp differential too large.

Common causes: Low flow, failed circulator.

What to do: Service.

Reset guidance: no

Vaillant Code

F.24 — Pump Fault

✓ Not immediate emergency — schedule promptly

What it means: Circulator pump signal abnormal.

Common causes: Failed pump or wiring.

What to do: Pump service.

Reset guidance: no

Vaillant Code

F.27 — Flame Detected Wrongly

🚨 EMERGENCY — call immediately

What it means: Pre-ignition flame detected.

Common causes: Gas valve fault.

What to do: Call immediately.

Reset guidance: no

Vaillant Code

F.28 — Ignition Failure

✓ Not immediate emergency — schedule promptly

What it means: Burner did not light.

Common causes: Flame rod, ignitor, gas.

What to do: Standard service.

Reset guidance: one reset OK

Vaillant Code

F.29 — Flame Loss

✓ Not immediate emergency — schedule promptly

What it means: Flame extinguished.

Common causes: Dirty rod, condensate.

What to do: Clean.

Reset guidance: one reset OK

Vaillant Code

F.32 — Fan Speed Fault

✓ Not immediate emergency — schedule promptly

What it means: Combustion fan speed signal abnormal.

Common causes: Failed fan.

What to do: Service.

Reset guidance: no

Vaillant Code

F.49 — eBUS Voltage Fault

✓ Not immediate emergency — schedule promptly

What it means: Internal bus voltage low.

Common causes: Wiring, control board.

What to do: Service.

Reset guidance: no

Vaillant Code

F.61 — Gas Valve

✓ Not immediate emergency — schedule promptly

What it means: Gas valve drive fault.

Common causes: Failed valve.

What to do: Service.

Reset guidance: no

Vaillant Code

F.62 — Gas Valve Shutdown Delay

✓ Not immediate emergency — schedule promptly

What it means: Gas valve shutdown timing abnormal.

Common causes: Valve or board.

What to do: Service.

Reset guidance: no

Vaillant Code

F.63 — EEPROM

✓ Not immediate emergency — schedule promptly

What it means: Control memory.

Common causes: Board.

What to do: Replacement.

Reset guidance: no

Vaillant Code

F.64 — Sensor

✓ Not immediate emergency — schedule promptly

What it means: Sensor short circuit.

Common causes: Sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.65 — Control Board Temp

✓ Not immediate emergency — schedule promptly

What it means: Control board over-temp.

Common causes: Excessive ambient or board fault.

What to do: Ventilation, service.

Reset guidance: no

Vaillant Code

F.67 — Flame Signal

✓ Not immediate emergency — schedule promptly

What it means: Flame signal implausible.

Common causes: Flame rod, wiring.

What to do: Service.

Reset guidance: one reset OK

Vaillant Code

F.70 — Device Class Mis-Match

✓ Not immediate emergency — schedule promptly

What it means: Display/PCB mismatch after repair.

Common causes: Service comm.

What to do: Service.

Reset guidance: no

Vaillant Code

F.71 — Flow Sensor Constant

✓ Not immediate emergency — schedule promptly

What it means: Flow sensor reading invariant.

Common causes: Failed sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.72 — Flow/Return Sensor Differential

✓ Not immediate emergency — schedule promptly

What it means: Sensor differential fault.

Common causes: Failed sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.73 — Pressure Sensor

✓ Not immediate emergency — schedule promptly

What it means: Pressure sensor abnormal.

Common causes: Failed sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.74 — Pressure Sensor Open

✓ Not immediate emergency — schedule promptly

What it means: Pressure sensor open.

Common causes: Failed sensor or wiring.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.75 — Pressure on Pump Start

✓ Not immediate emergency — schedule promptly

What it means: Pressure jump on pump start abnormal.

Common causes: Closed valve, air-locked system.

What to do: Service.

Reset guidance: no

Vaillant Code

F.83 — Temp Sensor Constant

✓ Not immediate emergency — schedule promptly

What it means: Temperature sensor reading not changing.

Common causes: Failed sensor.

What to do: Swap.

Reset guidance: one reset OK

Vaillant Code

F.92 — Gas Group / Coding

✓ Not immediate emergency — schedule promptly

What it means: Gas type coding error.

Common causes: Configuration issue.

What to do: Service.

Reset guidance: no

Got a Vaillant error code right now?

Note the exact code on your display, then call CANRO. Most Vaillant faults are diagnosed and repaired on the first visit because we stock common Vaillant service parts in every truck.

📞 Call (604) 359-1081 now

CANRO Vaillant repair services across Metro Vancouver

CANRO services Vaillant German condensing boilers and heat pumps in every Metro Vancouver city — including same-day emergency response for no-heat, no-hot-water, and gas-leak situations. See our city-specific Vaillant pages:

→ See the full Vaillant lineup hub page with every model, specs, and install costs

This Vaillant error code guide is maintained by the CANRO Heating & Cooling team based on 25+ years of Vaillant install, service, and repair experience across Metro Vancouver. Codes and behaviour described match current model manuals. Last reviewed May 2026.

Good to know

Frequently asked questions

What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
Are CANRO technicians licensed and insured?
Yes. CANRO holds Technical Safety BC contractor licences for gas (LGA0043870) and boilers (LBP0046450), our technicians are Red Seal certified for HVAC and gas, and we carry full liability insurance and WorkSafeBC coverage.
How can I book a service call?
Call (604) 359-1081, email info@canroheat.ca, or use the booking form. Provide the address, equipment and symptoms so CANRO can confirm the service scope and current appointment availability.
Do you offer free estimates?
Yes. Free in-home estimates are provided for boiler, furnace, heat pump and water-heater replacements. Diagnostic visits for repairs carry a flat service fee that is credited toward the repair if you proceed.
What brands do you service?
We service all major brands including Viessmann, Navien, IBC, Rinnai, Rheem, Bradford White, Weil-McLain, Laars, Baxi, NTI, Lennox, Carrier, Bryant, Goodman, Trane, York, Daikin, Mitsubishi Electric, AO Smith, Bosch, Noritz, Giant, GSW, John Wood, and Valor.
Do you offer government rebates for heat pumps?
A qualifying heat-pump project may be eligible under current BC programs. Check the program requirements, equipment and any required pre-approval before installation. The Canada Greener Homes Grant and Loan are closed to new applications. The program administrator determines eligibility and funding.
How quickly can you replace a broken hot water tank?
Contact CANRO with the equipment details and whether there is active leaking or no hot water. Timing depends on assessment, equipment availability, access and the required work; confirm scheduling when booking.
Why should I choose CANRO over other HVAC companies?
CANRO has been operating in Metro Vancouver since 1999 with a 4.9-star rating from 85+ Google reviews. We specialise in difficult boiler systems (Viessmann, IBC, Baxi, Laars) that many companies do not service, we give honest options instead of upselling, and our work is performed by long-term staff — not subcontractors.
Keep reading

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Reviews

What Metro Vancouver homeowners say

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