🛡️ Licensed & Insured · TSBC Gas-Fitting LGA0043870 · Serving Metro Vancouver since 1999
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Metro Vancouver HVAC · Since 1999

Boiler Hot-Surface Igniter: What It Does and How It Fails

The hot-surface igniter is the component that actually lights the burner, and a cracked or weak igniter is one of the most common causes of no-heat calls.

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Licensed & InsuredTSBC LGA0043870 · Boiler LBP0046450 · Red Seal · WorkSafeBC
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Quick answer

A gas boiler's hot-surface igniter is an electrically heated element, commonly a silicon carbide or silicon nitride rod, that glows hot enough to light the gas-air mixture at the burner when the control board calls for ignition, replacing the standing pilot lights used on older boilers. It fails most often from a hairline crack that develops with repeated heating and cooling cycles, from age-related resistance drift that leaves it unable to reach ignition temperature, or from physical damage during other service work. A licensed technician confirms failure with a resistance or visual check before replacing what is a small, relatively inexpensive part.

Need a licensed gas fitter for your gas boiler? Call CANRO at (604) 359-1081 — residential natural-gas heating and hot water across Metro Vancouver since 1999.

What the igniter does and why it replaced pilot lights

Older gas boilers used a small standing pilot flame that burned continuously, ready to light the main burner at any time. Most modern residential boilers instead use a hot-surface igniter, an electrical element that only heats up briefly during an ignition attempt, glowing hot enough to ignite the gas-air mixture the instant the gas valve opens. This design uses less gas overall since nothing burns continuously between heating calls, but it introduces a component that must reliably reach ignition temperature within a very short window every single cycle.

Because the igniter only needs to work for a few seconds at a time, wear tends to accumulate slowly across many, many cycles rather than showing up as sudden failure, though a crack can also develop and fail abruptly.

How an igniter fails

  • A hairline crack develops in the ceramic or silicon carbide element from thousands of rapid heating and cooling cycles
  • The element's electrical resistance drifts out of spec with age, so it glows but does not reach full ignition temperature
  • Physical damage from being bumped during other service work in the burner compartment
  • A wiring or connector fault prevents the igniter from receiving full voltage
  • Contamination from dust or lint accumulating on the element over time in a rarely-serviced system

What a licensed technician checks

  1. Confirms the boiler is failing to ignite rather than failing to prove flame after a successful ignition, since these point to different components
  2. Visually inspects the igniter element for visible cracks
  3. Measures resistance across the element and compares to the manufacturer's specification range
  4. Checks voltage reaching the igniter during an ignition attempt
  5. Replaces the igniter if it is out of spec or visibly damaged, then confirms reliable ignition across several test cycles

What a homeowner can safely observe

A boiler that makes no attempt to fire at all when heat is called for, sometimes with a faint clicking or humming sound but no ignition, points toward the igniter or gas valve rather than the flame sensor, which typically fails after a brief ignition attempt rather than before one. Homeowners should not attempt to inspect or handle the igniter directly, since it is a fragile, electrically hot component inside the gas-fired burner compartment.

Repair versus replacement

Igniters are not repairable; once resistance testing or a visible crack confirms failure, replacement is the only path, and it is a routine, inexpensive, same-visit repair on almost all residential boilers. Because the part is small and fragile, technicians handle it carefully during installation, since even a new igniter can crack if flexed or gripped incorrectly, which is one more reason this remains a licensed-technician task rather than a homeowner project.

Safety note

Igniter service takes place inside the gas-fired burner compartment and involves an electrically hot component; only a licensed gas fitter should perform this work. If you ever smell gas near the boiler or water heater, leave the home immediately and call FortisBC at 1-800-663-9911 before doing anything else.

Frequently asked questions

Why won't my boiler even attempt to light?

A failed or cracked igniter is one of the most common reasons a boiler makes no visible or audible ignition attempt at all when heat is called for.

Is igniter replacement expensive?

It is one of the less costly boiler parts and is typically a quick, same-visit repair once confirmed as the cause.

Can I test the igniter myself?

This requires accessing the gas-fired burner compartment and using a meter correctly, so it should be left to a licensed technician.

How long do igniters typically last?

Manufacturers do not publish a guaranteed lifespan, and it depends heavily on how many ignition cycles the boiler goes through, so replacement is based on confirmed failure rather than a fixed schedule.

Can a new igniter fail again quickly?

It is uncommon but can happen if the part is mishandled during installation or if an underlying issue, such as incorrect voltage, is stressing the element; your technician checks for that if a repeat failure occurs.

Is this the same part as the flame sensor?

No, they are different components with different jobs: the igniter lights the burner, while the flame sensor separately confirms afterward that a real flame is present.

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Good to know

Frequently asked questions

How often should a boiler be serviced?
Annual servicing is recommended for all residential boilers. CANRO's annual service includes combustion analysis, heat exchanger inspection, expansion tank pressure check, condensate trap cleaning, and a full safety check. Annual maintenance is also required to keep most manufacturer warranties valid.
How much does a new boiler cost in Vancouver?
A typical residential high-efficiency gas boiler in Metro Vancouver costs $7,500–$15,000 installed, depending on size, brand, and whether the system is heating only or a combi unit that also handles hot water. CANRO provides a free written quote with three options at different price points.
How long does a boiler last?
A well-maintained cast-iron boiler can last 25–30 years, a modern high-efficiency condensing boiler typically lasts 15–20 years, and a combi boiler 12–18 years. Annual servicing has the single biggest impact on lifespan.
My boiler is making a banging or kettling noise. Is that dangerous?
Kettling (a banging or whistling sound) is usually caused by limescale build-up on the heat exchanger and is a sign the system is overheating in localised spots. It will not always cause immediate failure but it shortens the life of the boiler and should be addressed within a few weeks.
Do you service Viessmann, IBC, Baxi, Laars, and Weil-McLain boilers?
Yes. CANRO is one of the few HVAC companies in the Lower Mainland with deep experience on European and high-end North American boilers including Viessmann, IBC, Baxi, Laars, Weil-McLain, NTI, Navien and Rinnai. We carry common parts in the truck.
Should I repair or replace my old boiler?
A useful rule: if the boiler is more than 15 years old and the repair cost is more than 50% of replacement, replacement is the better investment. CANRO will give you both a repair quote and a replacement quote and let you decide.
What HVAC services does CANRO offer in Metro Vancouver?
CANRO installs, services and repairs boilers, furnaces, heat pumps, hot water tanks, tankless water heaters, gas fireplaces and air conditioning across Metro Vancouver. We work on residential homes, townhouses and condos throughout the Lower Mainland.
How long has CANRO been in business?
CANRO has been serving the Greater Vancouver area since 1999. Our founder George is recognised by customers as one of the most experienced boiler and hydronic heating technicians in the Lower Mainland.
What areas do you serve?
We cover all of Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, and Maple Ridge.
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