Boiler Pilot Light or Ignition Problem in Metro Vancouver. CANRO: licensed boiler & gas technicians since 1999, upfront pricing. Call (604) 359-1081.
Tell us what you need—we’ll call you back fast.
A pilot light that won’t stay lit, or an electronic ignition that fails, means your boiler can’t safely start — and the cause often involves gas or safety components. CANRO Heating & Cooling has serviced residential boilers across Greater Vancouver since 1999. Call (604) 359-1081 or book a licensed boiler technician.
A pilot light that won’t stay lit, or an electronic ignition that fails, means your boiler can’t safely start — and the cause often involves gas or safety components.
Same-day boiler diagnostics. Licensed gas technicians. Free written quotes on replacement.
📞 (604) 359-1081Book boiler serviceIf the pilot won’t stay lit, do not keep trying to relight it repeatedly — that can release unburned gas. Turn the boiler off and call a licensed gas technician. If you smell gas, leave and call your gas utility’s emergency line first.
Stop using the system and call CANRO if you smell gas, see soot or signs of incomplete combustion, have water leaking near electrical parts, or the boiler keeps locking out. Anything involving gas, pressure, the pump, valves, venting or internal controls needs a licensed technician. Call (604) 359-1081 or book online — same-day diagnostics when our schedule allows.
Safety first — please don’t DIY this. Do not open the boiler, touch gas or electrical parts, adjust the pressure or gas valve, work on the pump, venting or safety controls, or relight anything you’re unsure about. If you smell gas or suspect carbon monoxide, leave the home immediately, call your gas utility’s emergency line, then call us. The only safe homeowner steps are checking the thermostat is calling for heat, confirming the power switch and breaker are on, and checking the pressure gauge reading to report it to us. Anything more should wait for a licensed technician — call (604) 359-1081.
Our technicians are familiar with every major residential boiler brand, including the three we’re asked about most:
We service these brands — we make no “authorized” or “official service centre” claims. What we offer is genuine experience, licensed gas and boiler technicians, and honest pricing.
A residential boiler combines gas (or oil), high-temperature water under pressure, electrical controls and sealed combustion. Work on any of those by an untrained hand is genuinely dangerous — gas leaks, carbon monoxide, scalding and electrical shock are all real risks. In BC, gas and boiler work must be done by a TSBC-licensed technician, and doing it yourself can void your warranty and your insurance. A CANRO technician diagnoses your boiler properly, repairs it to code, and confirms it is safe before leaving. If a part is unsafe or worn, we tell you honestly.
CANRO serves residential boiler customers across Metro Vancouver — Vancouver, Burnaby, Richmond, New Westminster, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Port Moody, Surrey, Delta, Langley, White Rock, Maple Ridge, Abbotsford and Chilliwack. Local, TSBC-licensed technicians who know BC homes, BC gas code and BC rebate programs.
Often a failing thermocouple/flame sensor, a gas-supply issue, or draught. These involve gas and safety components — a licensed technician must diagnose and repair them.
Follow the manufacturer’s instructions once if you’re confident. If it won’t stay lit, stop — repeated attempts release gas. Call a licensed technician.
It can be — it involves gas. Never force repeated ignition. If you smell gas, leave the home and call your gas utility’s emergency line, then us.
Don’t risk a gas appliance — let a licensed CANRO technician diagnose your boiler safely and quote any work upfront. Call (604) 359-1081 or book online. Same-day diagnostics when our schedule allows; serving Greater Vancouver since 1999.
CANRO Heating & Cooling — TSBC gas-fitting LGA0043870 · boiler LBP0046450 · Red Seal mechanics · WorkSafeBC insured · 4.9★ from 85+ Google reviews · residential boiler specialists since 1999.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”
“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”
“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”
25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.