Last updated: May 28, 2026 · CANRO Heating & Cooling.
Direct Answer
CANRO repairs Carrier heat pump leaks in Burnaby — refrigerant leaks (R-410A, R-32, R-454B), condensate water leaks, line-set leaks. EPA-licensed refrigerant techs. Typical repair $280–$1,400. Most diagnosed same-visit. Call (604) 359-1081.
Refrigerant or water leak from your heat pump?
If you smell a chemical / sweet odour: ventilate, leave, call CANRO.
📞 (604) 359-1081A leaking Carrier heat pump in Burnaby comes in two main flavours: refrigerant leaks (chemical / sweet smell, capacity loss) and condensate water leaks (water on the floor under indoor unit). CANRO services Carrier heat pumps daily across Burnaby including Brentwood, Metrotown, Lougheed, Capitol Hill.
Types of Carrier heat pump leaks
1. Refrigerant leaks (R-410A / R-32 / R-454B)
- Symptoms: chemical / sweet odour, declining capacity (warm in cool mode, cold in heat mode), ice on outdoor coil, hissing sound.
- Common locations: Schrader valves, brazed joints in evaporator/condenser, line-set flares, TXV body.
- Repair: $280-$680 leak repair + refrigerant recharge ($60-$130/lb).
- Critical: EPA-licensed only. Never attempt DIY.
2. Condensate (water) leaks
- Symptoms: water pooling under indoor unit, ceiling stain below indoor head.
- Common causes: clogged condensate drain, condensate pump failure, cracked drain pan, frozen evaporator thaw.
- Repair: $129-$420 typical.
3. Reversing valve / 4-way valve leaks
- Symptoms: heat pump stuck in heat or cool mode, refrigerant escaping internally.
- Repair: $650-$1,400 reversing valve replacement.
What to do RIGHT NOW
- Refrigerant smell: ventilate, leave the home, call CANRO from outside.
- Water leak indoors: turn off unit at thermostat AND at breaker. Place towels.
- Ice buildup outside: do NOT chip — let it thaw naturally. Note time for tech.
- Take photos. Send to CANRO at info@canroheat.ca with your address.
- Call CANRO at (604) 359-1081.
Carrier-specific leak considerations
- Carrier OEM parts in stock at CANRO for common leak repairs.
- Carrier warranty: heat exchanger / compressor typically covered 10-12 years on registered installs. Refrigerant leak repair often covered if within 1-year labour from install.
- Carrier schrader valve service kit in our trucks.
- Refrigerant grade: CANRO services R-410A (legacy) and R-32 / R-454B (current production).
Same-day dispatch in Burnaby
CANRO's 14-vehicle fleet covers all of Burnaby including Brentwood, Metrotown, Lougheed, Capitol Hill. Standard business-hours dispatch within 2-4 hours.
Diagnostic process
- Onsite electronic leak detection (UV dye or sniffer).
- Pressure isolation per circuit.
- Manifold gauge reading + superheat/subcool calculation.
- Written repair quote.
- EPA-compliant repair + refrigerant recovery/recharge.
- System recommissioning with combustion-mode test.
- 1-year labour warranty.
Carrier Heat Pump Leak Repair in Burnaby
EPA-licensed. TSBC Class-A. (604) 359-1081.
📞 (604) 359-1081 Request a quoteFrequently asked questions
Q: Are Carrier heat pump leaks common?
A: Refrigerant leaks at brazed joints become more common past year 8. Condensate water leaks can happen at any age. CANRO has serviced thousands of Carrier units across Metro Vancouver.
Q: Is a refrigerant leak dangerous?
A: R-410A, R-32, and R-454B are not toxic in small doses but displace oxygen in enclosed spaces. Always ventilate and call a licensed tech.
Q: How fast can CANRO repair the leak in Burnaby?
A: Most leaks repaired same visit. Specialty brazed-joint repairs may require equipment from the shop, returned next day.
Q: Will the repair be warrantied?
A: 1-year CANRO labour warranty on every leak repair, plus manufacturer parts warranty (typically 5-12 years on covered components).
Q: How much refrigerant top-up will I need?
A: Depends on leak size and time since failure. Typical residential heat pump holds 2-6 lbs of refrigerant. CANRO recovers existing charge before repair, then evacuates and recharges to manufacturer spec.
Q: Should I repair or replace if my heat pump is old?
A: If unit is 12+ years out of warranty AND repair cost exceeds 40% of replacement, replacement often makes more sense. CleanBC + BC Hydro rebates of $5,000-$8,000 close the gap.
About CANRO
CANRO Heating & Cooling — Burnaby-based since 1999. TSBC Class-A gas-fitting + Red Seal HVAC + EPA refrigerant licence. Authorized service contractor for Mitsubishi, Daikin, Fujitsu, Carrier, Lennox, Trane, Bosch, Bryant, Goodman, Rheem, York, Gree, and 8+ others.
CANRO Heating & Cooling — TSBC Class-A gas-fitting licence · Red Seal HVAC certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · Serving Metro Vancouver since 1999.
