Licensed, Red Seal technicians — same-day response across Metro Vancouver. Call (604) 359-1081 or request a free quote.
Tell us what you need—we’ll call you back fast.
A "cold-climate heat pump" (CCHP) costs $1,500–$3,000 more than a "standard" heat pump but qualifies for full CleanBC + BC Hydro rebate stacking — which adds up to $5,000–$8,000 back. So the cold-climate version is almost always the right pick in Metro Vancouver. Here is the math and the rare exceptions.
Free in-home consultation. Free written quote. TSBC-licensed installers. Call (604) 359-1081 or request a quote online.
Per NRCan and CSA standards, a heat pump qualifies as "cold-climate" when it delivers ≥ 80% of its rated heating capacity at -15°C and continues operating to -25°C or colder. Most cold-climate models also exceed minimum HSPF2 of 10 and SEER2 of 16.
BC’s rebate programs target homes that can fully electrify their heating without needing gas backup. A standard heat pump that loses 40% capacity at 0°C cannot do that. Cold-climate models can — so they qualify for the full rebate stack.
Cold-climate cost premium vs standard: roughly $1,500–$3,000 for a 3-ton system. Rebate uplift from going cold-climate (CleanBC + BC Hydro + Income-Qualified where applicable): up to $5,000–$8,000. Net cost is therefore lower with cold-climate. This is why we virtually never quote a non-CCHP for a primary heating retrofit in Metro Vancouver.
Free in-home consultation. TSBC-licensed technicians. FortisBC rebate paperwork handled.
📞 (604) 359-1081 Request a quoteFor 95% of Metro Vancouver retrofits we quote cold-climate only — the rebate math makes it the cheaper option net of rebates. We only quote standard when the application is cooling-only or rebate-ineligible.
Free in-home consultation. TSBC-licensed technicians. FortisBC rebate paperwork handled.
📞 (604) 359-1081 Request a quoteCANRO Heating & Cooling — TSBC Class-A gas-fitting licence · Red Seal HVAC certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · Serving Metro Vancouver since 1999.
CANRO Heating & Cooling — TSBC Class-A gas-fitting licence · Red Seal HVAC certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · Serving Metro Vancouver since 1999.
Metro Vancouver homes have specific requirements when it comes to heat pumps, driven by climate, code, and the local housing stock. This page covers the essentials. A cold-climate heat pump in Metro Vancouver delivers 2-4 units of heat per unit of electricity — meaning 200-400% effective efficiency vs 95-98% for the best gas furnace. Vancouver's mild winters (rare lows below -5°C) are ideal heat-pump territory.
Metro Vancouver's housing stock ranges from early-1900s character homes with hydronic radiator systems to modern condos with combi boilers — equipment selection and serviceability vary dramatically by housing era. CANRO has worked with heat pump systems across Metro Vancouver since 1999, including installations and service calls in Thompson, Ranch Park, Broadmoor and Hamilton.
Sizing. Heat-pump sizing balances heating capacity at design temperature (often -10°C in Metro Van) against cooling load. Variable-capacity units handle both ends well — over-sizing for heating causes summer humidity problems.
Lifespan. A modern heat pump installed by a qualified contractor typically lasts 15-20 years. Annual maintenance, regular filter changes, and keeping the outdoor coil clear of leaves and debris all extend service life.
Warning signs. Heat-pump issues include short-cycling, refrigerant-charge problems (low cooling capacity), defrost-cycle faults, communicating-system errors, and ECM motor failures at 12+ years.
If you already have ductwork from a furnace, a ducted central heat pump is usually the better choice for whole-home comfort. Ductless mini-splits are ideal for additions, basement suites, garage conversions, and homes without ducts (radiant-heated houses).
A whole-home ducted heat pump installation in Metro Vancouver typically costs $13,000-$22,000 before rebates. After stacking BC Hydro + FortisBC + federal rebates, eligible homeowners can see net costs of $5,000-$11,000.
Yes — every heat pump is also a fully functioning air conditioner. One unit replaces both a furnace and an A/C, saves floor space, and qualifies for rebates that a separate A/C alone would not.
SEER measures cooling efficiency (higher is better, 16-22 typical); HSPF and the newer HSPF2 measure heating efficiency. For Vancouver, look for HSPF2 above 9.0 — that's the threshold for premium cold-climate performance and most rebate programs.
Current heat-pump rebates can total $11,000+ for eligible Vancouver homeowners: up to $6,000 from CleanBC, up to $5,000 from federal Greener Homes, plus income-qualified top-ups. CANRO is a registered contractor and handles the paperwork end-to-end.
Yes. Modern cold-climate heat pumps from Mitsubishi (H2i), Daikin (Aurora), Carrier (Greenspeed) and Lennox (XP25) maintain rated heating capacity down to -15°C and continue producing heat (at reduced capacity) down to -25°C — far colder than Metro Vancouver ever gets.
To book heat pump service or get a free written quote for installation, call CANRO at (604) 359-1081 or email info@canroheat.ca. We service all of Metro Vancouver including Thompson, Ranch Park, Broadmoor and Hamilton.
This guide was written by the CANRO Heating & Cooling team based on 25+ years of heat pump installation, repair and annual service work across Metro Vancouver. Last reviewed May 2026.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.