Last updated: May 28, 2026 · CANRO Heating & Cooling.
Direct Answer
CANRO repairs Tempstar furnace emergencies in Richmond — no heat, ignition lockout, blower failures, gas valve issues. TSBC Class-A licensed gas fitters. OEM Tempstar parts in truck. Diagnostic $89-$129. Most fixes same-visit. Call (604) 359-1081.
No heat in your home?
CANRO dispatches same-day across Richmond — TSBC-licensed, parts in truck.
📞 (604) 359-1081Tempstar furnaces are widely installed across Richmond. When yours fails, CANRO dispatches same-day from our Burnaby HQ — typically within 2-4 hours during business hours. OEM Tempstar parts in our trucks include common igniters, flame sensors, gas valves, and pressure switches.
Common Tempstar furnace emergencies in Richmond
- No heat / ignition lockout — typically igniter or flame sensor.
- Furnace blowing cold air — flame sensor dirty, gas valve fault, or high-limit switch open.
- Loud bang at startup (delayed ignition) — dirty burners or gas pressure issue.
- Short-cycling — overheating, dirty filter, oversized for home.
- Yellow / wavering flame — incomplete combustion, requires immediate service.
- Tripped breaker recurring — short circuit or motor draw.
- Blower runs constantly — control board or fan limit stuck.
- Error codes blinking on control board — see Tempstar flash code chart.
Tempstar models we service in Richmond
SmartComfort / Performance series and earlier generations.
Tempstar-specific parts in CANRO trucks
- Hot surface igniter ($180-$320 installed)
- Flame sensor ($95-$185)
- Gas valve ($450-$850)
- Pressure switch ($120-$280)
- Inducer draft motor ($420-$780)
- Limit switch ($120-$240)
- Control board ($420-$950)
- Blower motor (ECM or PSC) ($520-$1,200)
- Capacitor ($120-$240)
What to do RIGHT NOW
- Gas smell: leave the home, call FortisBC 1-800-663-9911 from outside.
- CO alarm: leave the home, call 911.
- No heat (no danger): check thermostat batteries, filter, breaker.
- Burning smell: turn off furnace at breaker. Do not restart.
- Take photo of any error code visible on the control board.
- Call CANRO at (604) 359-1081.
Tempstar warranty considerations
- Heat exchanger: Tempstar typically covers 20-year limited / lifetime on registered installs.
- Parts: 5-10 year warranty on most components.
- CANRO checks Tempstar warranty status during onsite diagnostic using your serial number.
Richmond same-day dispatch
CANRO covers all of Richmond including Steveston, Brighouse, Thompson. Standard business-hours dispatch within 2-4 hours. After-hours / weekend dispatch with $159-$229 surcharge.
Diagnostic process
- Phone triage with Tempstar error code (if visible).
- Truck dispatched with relevant OEM parts.
- Onsite multimeter + combustion analyzer diagnostic.
- Written repair quote.
- Repair completed (most same-visit).
- Combustion verification + heat-exchanger inspection.
- 1-year CANRO labour warranty.
Tempstar Furnace Emergency in Richmond
TSBC-licensed. OEM Tempstar parts. Same-day. (604) 359-1081.
📞 (604) 359-1081 Request a quoteFrequently asked questions
Q: How fast can CANRO reach Richmond for a Tempstar furnace emergency?
A: Most calls during business hours (Mon-Sat 7am-7pm) receive dispatch within 2-4 hours.
Q: Do you carry Tempstar OEM parts?
A: Yes — common Tempstar parts in every truck. Specialty parts sourced from local depots within 2-24 hours.
Q: Is my Tempstar furnace still under warranty?
A: Tempstar typically covers heat exchanger 20+ years and parts 5-10 years on registered installs. CANRO verifies during onsite diagnostic.
Q: What if the repair would cost more than replacement?
A: CANRO provides written repair-vs-replace recommendations using the 50% rule. For furnaces 12+ years old with major component failures, replacement often makes more sense (FortisBC rebates $300-$1,000 apply).
Q: What is included in the diagnostic fee?
A: Multimeter electrical test, combustion analysis, heat exchanger inspection, error-code review, written report. Fee applied against any repair you proceed with.
Q: Will my home insurance cover this?
A: Most BC policies cover damage from sudden failure (e.g., water from condensate leak) but not the furnace itself. Document the failure with photos.
About CANRO
CANRO Heating & Cooling — Burnaby-based since 1999. TSBC Class-A gas-fitting licence. Red Seal HVAC. WorkSafeBC + $5M liability. Authorized service contractor for Carrier, Lennox, Trane, York, Goodman, Rheem, Bryant, American Standard, Heil, Tempstar, Comfortmaker, Daikin, Bosch, Coleman, Payne.
CANRO Heating & Cooling — TSBC Class-A gas-fitting licence · Red Seal HVAC certified · WorkSafeBC and liability insured · 4.9★ from 85+ Google reviews · Serving Metro Vancouver since 1999.
