Rheem ProTerra Maintenance Annual Service in Metro Vancouver. CANRO: licensed boiler & gas technicians since 1999, upfront pricing. Call (604) 359-1081.
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Keep your Rheem ProTerra efficient, leak-free and under warranty with annual professional maintenance from CANRO. CANRO Heating & Cooling has installed and serviced residential water heaters across Greater Vancouver since 1999. Call (604) 359-1081 or request a free quote.
A Rheem ProTerra rewards a little annual care. Because it’s part heat pump, part tank, maintenance covers both: cleaning the air filter and heat-pump intake, checking the anode rod and flushing sediment, and inspecting the condensate drain and refrigerant operation. Regular service keeps efficiency (and your rebate savings) high, prevents leaks, and protects the manufacturer warranty.
Free heat pump water heater quotes. Rebate paperwork handled. Licensed install.
📞 (604) 359-1081Book boiler serviceA yearly ProTerra service is modest — far less than a repair or lost efficiency — and a clean, correctly-set unit holds the low running cost you bought it for. It also keeps your warranty valid (most manufacturers require documented maintenance) and catches a leaking tank or failing anode before it becomes a flood. Ask about our maintenance plan with priority scheduling.
Please don’t DIY this. A heat pump (hybrid) water heater combines a 240V electrical supply, a sealed refrigerant circuit and pressurised hot water. Don’t open the unit, touch the wiring or breaker, handle refrigerant, or alter the tank connections. Safe homeowner steps are simple: keep the air intake and filter area clear, make sure the condensate drain isn’t blocked, and check the breaker is on. Anything more — including the electrical hookup — needs a licensed technician. Call (604) 359-1081.
A heat pump water heater is part appliance, part HVAC system: it needs a dedicated 240V circuit, a sealed refrigerant system, a condensate drain, enough surrounding air (or ducting) to pull heat from, and correct placement for our climate. A licensed CANRO technician sizes it, handles the electrical and condensate to code, commissions it for the rebate, and makes sure it actually performs in your space — not just bolts it in. DIY or unlicensed work risks safety, your warranty, and your rebate eligibility.
CANRO serves residential boiler customers across Metro Vancouver — Vancouver, Burnaby, Richmond, New Westminster, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Port Moody, Surrey, Delta, Langley, White Rock, Maple Ridge, Abbotsford and Chilliwack. Local, TSBC-licensed technicians who know BC homes, BC gas code and BC rebate programs.
Once a year is ideal — to clean the air filter, flush sediment, check the anode rod and condensate, and confirm efficient operation.
A single annual visit is modest, and our maintenance plan spreads it out with member benefits. We’ll quote the exact price upfront.
The heat pump pulls in room air to heat your water, so it has an air filter that needs periodic cleaning to keep airflow — and efficiency — up.
Yes — most manufacturers require documented annual maintenance. We keep records you can present for any claim.
Don’t risk a gas appliance — let a licensed CANRO technician diagnose your heat pump water heater safely and quote any work upfront. Call (604) 359-1081 or book online. Same-day diagnostics when our schedule allows; serving Greater Vancouver since 1999.
CANRO Heating & Cooling — TSBC gas LGA0043870 · boiler LBP0046450 · refrigerant-certified · licensed electrical · WorkSafeBC insured · 4.9★/85+ reviews · serving Metro Vancouver since 1999.
“Canro does an amazing job! Super professional and skilled with everything—boilers, furnaces, and AC. Always a pleasure working with them!”

“Five stars for Canro. We needed a replacement of a 30-year-old boiler. A new high-efficiency unit was installed—clean, professional work.”

“I can’t speak highly enough about George, who was recommended for a boiler service call for my parents’ home. George is excellent.”

25+ years keeping Metro Vancouver homes comfortable. Honest advice, upfront pricing, work that lasts.